Job
Description
Introduction Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities. Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone. It's time to define your career. About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Your Role And Responsibilities T. IBM Cloud IaaS Data Center Site Manager is responsible for overseeing the daily operation of an enterprise level data center. He or She will be responsible for calculating metrics to analyze the performance of the data center technical staff. The DC Manager will also be responsible for efficiency improvements, process creation and improvement, and daily operational integrity. Display creativity and intellect in striving to constantly improve the operations of your data center Be able to communicate clearly and effectively with your team, both verbally and in writing Capture metrics to analyze the performance of your staff Analyze, edit and create processes to improve operations Prepare and present quarterly objectives and results to the management staff Focus on mentoring and educating his supervisors Required Technical And Professional Expertise Personally: The ability to conduct yourself in a professional manner At least 3 years working in an enterprise data center At least 3 years supervisory experience Flexible availability: this role is subject to Essential Operations staffing policy, requiring availability 24/7/365. Professionally: Substantial server hardware knowledge and experience Knowledge of LAN, WAN, DNS, RDP, IPMI, SSH technologies Intermediate knowledge of Windows 2000/2003 and Linux configuration and troubleshooting. Intermediate knowledge of various internet-related services and software (mail, web, DNS servers, etc) General understanding of computer networking concepts Some knowledge of web hosting control panels (Ensim, cPanel/WHM, Plesk, and Helm preferred). Certifications a plus: MCSE , RHCE, RHCT, Linux+, A+, CCNA Other essential skills: Must be able to work with others in a team environment. Customer focused attitude with some previous customer service experience.
