Cloud Customer Service Associate in Mumbai

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a customer service associate at SANVER INDIA PRIVATE LIMITED, you will have the opportunity to showcase your skills in MS Office, MS Excel, English proficiency (spoken and written), client interaction, client relationship management (CRM), customer support, sales support, sales management, and sales. Join our dynamic team to provide customer care and customer service to customers using our services for AWS, Google Workspace, Zoho, and for GoDaddy servers, and be a part of our exciting journey towards success.

Key Responsibilities

  • Provide exceptional customer service to clients through various communication channels.
  • Build and maintain strong client relationships to ensure customer satisfaction and retention.
  • Utilize CRM tools to track customer interactions and resolve any issues promptly.
  • Assist in sales support activities such as preparing quotes, processing orders, and following up with clients.
  • Collaborate with the sales team to identify potential leads and opportunities for growth.
  • Monitor sales performance metrics and provide regular reports to management.
  • Continuously strive to improve customer support processes and enhance overall customer experience.
If you are passionate about delivering top-notch customer service and have a knack for sales support, then we want you on our team. Apply now and be a part of a company that values your skills and offers endless opportunities for growth and development.
About Company: Sanver is a digital transformation consulting company with a focus on cloud computing. As an AWS partner, we provide application hosting and AI-powered data analytics solutions.

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