Clinical Operations Specialist

Job Title: Clinic Counselor

Location: Chembur, Mumbai

Experience: 1-3 Years

Working Days: 6

Week Off: Rotational

Qualifications : Any Graduate (Healthcare Background/Psychology Preferred)

Position Overview:

We are looking for a proactive and patient-focused Executive - Patient Care Specialist to manage end-to-end clinic operations, coordinate with doctors, and support patients through their consultation journey. The role is central to ensuring a smooth and high-quality experience at our Weight Loss Speciality Care clinic.

Key Responsibilities:

● Patient Engagement & Counselling: Welcome patients, understand their concerns, and educate them on treatment plans before consultation.

● Clinic Operations: Manage daily OPD operations, appointment scheduling, and maintain accurate patient records.

● Doctor Coordination: Align with doctors on schedules and ensure smooth patient flow during

consultations.

● Administrative Support: Oversee basic clinic inventory and coordinate with internal teams like marketing and insurance.

● Event & Camp Support: Assist in organizing and managing clinic events, health camps, and special initiatives.

Skills we seek:

● Bachelor’s degree in any discipline; preference for background in healthcare, psychology, or

related fields.

● 1-3 years of experience in healthcare, clinic operations, counselling, or customer service.

● Excellent communication and interpersonal skills in English, Hindi, and Marathi.

● Ability to work in fast-paced, patient-centric environments.

● Basic proficiency with Excel/Google Sheets and clinic software (preferred).

About Hexa Health:

At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building India's largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.

Website Link: https://www.hexahealth.com/

LinkedIn Link: https://www.linkedin.com/company/hexahealth/

Careers Page Link: https://www.hexahealth.com/careers