Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Data quality assurance reviews which includes listening to care management Support phone calls; reviewing call quality assessments, data recording and gathering in accordance with regulatory requirements and internal policies. Maintains tracking tools to log audit results including areas of non-compliance and identifying areas of improvement.
  • Evaluating and analysing aggregate quality performance data.
  • Assists with creating and revising audit tools to ensure audits and reports are value-added.
  • Training the care management teams on all the gaps as identified using quality assessments.
  • Follow up with appropriate staff members to ensure accurate and complete documentation in the medical record.
  • Good Communication Skills.
  • Basic understanding of medical terminologies.
  • Experience in working in a quality improvement and healthcare area with demonstrated auditing and clinical expertise in assigned areas.
  • Project management skills and demonstrated experience are a plus.
  • Ability to build and maintain positive relationships with cross-functional teams and interact with all levels of management.
  • Time management, critical/creative thinking, project management, communication, and problem-solving skills.
  • Intermediate Microsoft Word, Excel, and other spreadsheet tools.

Experience/Qualification:

Bachelor s/Master s degree in Health Administration / Psychology / Pharma / Nursing / Medico Social Work.

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Heaps Health Solutions India logo
Heaps Health Solutions India

Healthcare Technology

Bangalore

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