Job
Description
An exciting opportunity has arisen for a dynamic individual to join a newly established Indirect Tax Operations Team as a Client Tax Associate I based in Bangalore. The role provides a unique opportunity to work at the intersection of business, operations, and technology teams in one of the world s leading global banks, offering exposure across a range of corporate business lines. As a Client Tax Associate in the Indirect Tax Operations team, you will play a key role in managing system integration, performing UAT and providing user technical support to business areas affected by regulatory change. You should be a proactive and detail-orientated professional with strong analytical and problem-solving skills, a solid background in project management and systems integration, and the ability to collaborate effectively with diverse teams to promote compliance and deliver technical solutions. You will be working within a diverse, global team focused on supporting the bank s expansion of e-invoicing and e-reporting regulatory compliance on an international scale. Job Responsibilities Collaborate with Corporate Tax SMEs and an external vendor to define and refine technical specifications. Develop and maintain up-to-date Technical Specification Documentation (TSDs) for e-invoicing, ensuring accessibility for all stakeholders. Lead the communication of TSD guidance to business lines in partnership with Corporate Tax SMEs. Conduct training sessions and demo presentations on the e-invoicing platform for Line of Business (LOB) users. Guide LOB technology teams to identify and address data gaps, ensure compliance with TSD requirements during system builds and oversee successful execution of user acceptance testing (UAT). Oversee integration of e-invoicing systems for new country rollouts, including documentation, configuration and UAT execution. Collaborate with Corporate Technology teams to ensure secure access and compliance with the e-invoicing platforms. Provide operational oversight and post-live support, including help desk functions for LOB users. Maintain project and UAT documentation and prepare updates and/or reports for senior management and stakeholders, as required. Identify and mitigate potential risks, monitor risks, and escalate issues as needed. Monitor e-invoicing platform functionality and useability and propose system enhancements. Required Qualifications, Skills and Capabilities Technical Documentation Experience in updating and maintaining Technical Specifications Documents (TSDs) with technical writing skills to communicate complex concepts clearly. Systems Integration Experience working with API s, databases or systems configuration. Testing and UAT Hands-on experience in User Acceptance Testing (UAT) with an ability to develop test cases, track issues an ensure compliance with technical specifications. Communication Good presentation skills to conduct demos and training for end users. Collaboration Proven ability to work effectively with vendors and cross-functional teams, including line of business product, operations and technology. Analytical Skills Ability to analyse technical and operational challenges, interpret data trends, and develop solutions to enhance system performance and ensure regulatory compliance. Attention to Detail Precision in maintaining records and documentation to ensure audit readiness. Controls Mindset A focus on identifying risks, implementing preventative measures, and ensuring adherence to compliance standards. Problem-Solving Proficiency in troubleshooting system issues and proposing enhancements. Adaptability Flexibility to manage evolving requirements and unexpected challenges. Technical Proficiency Proficiency in Microsoft Excel and PowerPoint, with experience in using business intelligence tools for data analysis and reporting. Preferred Qualifications, Skills, and Capabilities At least 3 years of experience in project management, preferably within a financial services or consulting environment. Familiarity with billing systems and their functionality in relation to tax compliance. Experience working with indirect taxes, such as VAT, and familiarity with international e-invoicing regulations and compliance requirements.
