Client Support Consultant

Job Description

Location: Gurgaon (Work from Office) Experience: 0–3 Years Education: BCA, BBA, B.E., B.Com (Minimum 60% in Graduation) CTC: ₹2.5 LPA (For Freshers) Stipend (Training Period): ₹10,000/month Bond Period: 2+ Years Academic Criteria: 80% in 10th & 12th We’re looking for a Client Support Consultant who is passionate about helping customers, solving problems, and delivering a professional experience across multiple channels. Your Responsibilities Will Include: Maintain a positive, empathetic, and professional attitude toward customers at all times Respond promptly and clearly to customer inquiries via phone, email, or chat Develop deep knowledge of products to resolve customer questions Keep accurate records of customer interactions and feedback Acknowledge, troubleshoot, and resolve customer issues efficiently Coordinate with internal teams when necessary to resolve client queries Share customer feedback to help improve service processes Ensure high levels of customer satisfaction and build long-term relationships What We’re Looking For: Excellent verbal and written communication skills Prior experience in client/customer support (preferred but not mandatory) Strong problem-solving and multitasking abilities Familiarity with CRM systems and practices Active listening, patience, and adaptability in handling diverse customer interactions Well-organized with excellent time management and presentation skills 📩 If you have a customer-first mindset and the skills to match, we want to hear from you! Apply now and start your journey with us. Show more Show less