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Client Support Associate

Client Support Associate

IndiaMART

1 - 3 years

3 - 4 Lacs

noida

Posted:1 week ago| Platform:

Apply

Skills Required

communication skills negotiation pressure handling convincing power verbal communication strong communication skills interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

What the Role involves :

1 Position holder will be an individual contributor.

2 Build and manage productive, professional relationships with clients using Telephonic and/or video conversations.

3 Ensure clients are using and deriving benefit from IndiaMART.

4 Ensure products/services in clients e-catalog are accurately defined.

5 Prompt resolution of client complaints.

6 Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures.

7 Daily 10-12 meaningful telephone/video calls with clientsRole & responsibilities

Designations- Executive/Sr. Executive/Assistant Manager

CTC - 3.36 LPA - 3.9 LPA plus upto 1 LAC lucrative incentives

Location - Noida Sector 135 (Head Office)

Experience- 1 to 3years

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IndiaMART

E-commerce, B2B Marketplace

Agra

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Client Support Associate