Client Success Manager

Key Responsibilities

● Serve as the primary point of contact for day-to-day client communication. ● Coordinate with SEO & performance marketing teams to ensure client deliverables are met. ● Prepare and share weekly/monthly performance reports (Google Analytics, Ads Manager, SEO tools, etc.). ● Document client requirements and ensure accurate execution by internal teams. ● Track project timelines, deliverables, and escalate issues when necessary. ● Maintain strong client relationships by addressing queries promptly and professionally. ● Support account managers in client meetings with insights and updates. ● Ensure consistency in internal team communication for ongoing projects.

Required Skills & Qualifications

● Bachelor’s degree in Marketing, Business, or related field. ● 1–3 years of experience in digital marketing client servicing/account coordination (preferred). ● Basic understanding of SEO, Google Ads, Meta Ads, and analytics tools. ● Strong skills in Excel/Google Sheets, as well as PowerPoint/Google Slides for reporting.● Excellent communication skills (written & verbal). ● Strong organisational skills with attention to detail. ● Ability to multitask and work in a fast-paced environment.

Key Traits We Value

● Proactive and solution-oriented mindset. ● Client-first attitude with accountability. ● Team player with strong coordination abilities. ● Eagerness to learn and grow in the field of digital marketing. ● Candidates with strong reporting + tool knowledge (GA4, Looker Studio, Ads Manager) will be preferred. ● Candidates holding Google certifications, Meta Blueprint, HubSpot, or other reputed certifications will have an added advantage.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person