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Client Success & Growth Associate

2 - 3 years

3 - 6 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As a Farmer in our Business Development team, your mission is to cultivate and strengthen long-term relationships with existing and new clients, ensuring they see continuous value in Yellow Seed s offerings. You ll be their trusted advisor understanding their evolving needs, identifying growth opportunities, and ensuring seamless collaboration with internal teams. If you have a strategic mind, a service-first approach, and love growing what s already been sown, we want to meet you. Your Key Responsibilities Will Comprise: Maintain sales trackers, lead logs, and performance metrics. Manage and grow key client accounts with a focus on retention, satisfaction, and revenue growth. Build deep relationships with client stakeholders, becoming their go-to point of contact. Proactively identify upsell, cross-sell, and repeat business opportunities by understanding client goals. Collaborate with internal content, strategy, and delivery teams to ensure high-quality execution. Track client service usage, feedback, and propose tailored content strategies or solutions. Monitor account performance and provide periodic updates to clients and internal teams. Maintain updated trackers, CRM entries, and performance reports to ensure business visibility. Represent Yellow Seed at client meetings, reviews, and relevant industry touchpoints. You re Right For This Role If You: Have at least 2 years of experience in client servicing or business development in a digital/content/creative agency setup. Possess strong interpersonal, communication, and consultative selling skills. Are solution-oriented, collaborative, and highly responsive to client needs. Can juggle multiple clients and projects without missing a beat. Are comfortable navigating agency life and client expectations with maturity and insight. Understand content marketing, social media, creator economy and digital trends and how storytelling can drive business value. Phew! Thats quite something. But don t tell us we never told you! If youve reached here and have survived the Job description, during the interview, do tell us Why should we not recruit you? You heard that right Job location: Mumbai Joining: Immediate (Preferred) About Us: Yellow Seed is a Content-first Creative Agency that works with brands and global agency networks to create relevant & engaging content across platforms. With a firm belief in the power of ideas and creating relevant content, we partner with marketing teams to build effective communication which is customer-focussed and aligned with business goals. www.ItsYellowSeed.com

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