Client Success Associate (Sales & client retention)

1 - 5 years

1 - 2 Lacs

bengaluru delhi / ncr

Posted:18 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

  • Client acquisition based on targeted leads

  • Collecting monthly retainer fees from clients as per agreed timeline

  • Work with senior advocates to prevent client harassment

  • Work with senior advocates to ensure quick settlement

  • Negotiation with bank officials and recovery agencies

Skills Required

  • Good communication

  • Client Relationship

  • Client Acquisition

  • Negotiation

Job Requirements

  • Sales Experience: min 6 months to 3 years specifically in roles where the associate sold a product or service over the phone and processed payments during the call. Preferred inside sales experience of call centre sales, insurance sales, edtech sales

  • Candidates with experience in the following areas will not be considered: CC Sales, Loan Sales, Retail Sales, FMCG Sales, Real Estate

  • Language: Hindi/ Regional language + working English

  • Laptop and handset (client can provide laptop on rental)

Why candidates from call centre sales & insurance sales prefer us:

  • No cold calling of 100s of numbers, only 3-4 filtered leads given every day

  • Conversion is very easy, no push sales

  • No late sitting, office time is strictly 10-6pm

No attrition as most people succeed and earn good incentives

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