Client Site Support

0 - 1 years

1 - 2 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • To address customer queries
  • To provide the Service to Banks On any place in India.
  • Communicate with Client and developers for any new requirement or improvement in the current one.
  • Communicate with Land Developer.
  • . To analyse the issue, do the RCA(Root CauseAnalysis) and come up concrete solutions.
  • Daily reporting
  • Monitor Transactions of all the banks and ensure seamless functioning of all the banks.
  • Timely and efficient communication within the team and inter-departmental coordination for escalation and resolution of the issue.
  • Follow up on the escalation s made and solutions received from development team before deploying it for then clients

Preferred candidate profile

Male candidates are preffered

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