Job Description

Role: Client Servicing Manager Location: Navi Mumbai Please write to us with your resume at talentaffair@gmail.com ! Job Role: • Act as the primary liaison between the client and the agency, ensuring clear and effective communication. • Provide regular updates to clients on the progress of their projects and campaigns. • Establish and maintain open, effective channels of communication with each client to ensure clarity and satisfaction. • Coordinate, allocate, and manage internal resources for optimal execution of all projects. • Lead end-to-end execution of brand campaigns, including ideation and strategy development. • Collaborate closely with design, content, copy, and other department heads to ensure quality service delivery and internal approvals. • Oversee project execution to ensure client satisfaction and timely delivery. • Generate budgetary estimates and secure budgetary approvals from clients. • Respond to and conclude client communications, including emails, in a timely and professional manner. • Maintain thorough documentation and records for all client interactions and projects. • Create compelling presentations for pitches, including ideas, campaigns, and concepts. • Conduct daily hygiene checks on all campaigns and projects to ensure quality and consistency. • Submit weekly brand performance reports to clients. • Perform competitor analysis and provide regular reports to clients. • Measure and report on the performance of all projects, including those on retainer and temporary basis. Candidate Profile: • Minimum 2 years of relevant work experience in similar industry • Understanding of all things advertising including traditional, digital and experiential • Excellent communication, presentation skills and servicing skills • Excellent time management and organizational skills • Strategic thinker with action in mind Show more Show less