Client Servicing Executive

Experience - 1 to 2.5 Years (Specific to Client Servicing into Digital Marketing)

CTC - Rs 3.60 to 4.20 LPA

Location - Gurgaon (on-site)

Key Responsibilities:

• Conduct weekly/monthly meetings with clients to apprise about the ongoing activities and share progress. Connect with clients on day-to-day for obtaining approvals.
• Develop short, mid & long term strategies for the clients with respect to their brand and business.
• Conduct constant market research and stay updated about the industry & competition of the clients. Alongside, stay updated with regard to the digital world, upcoming technologies, etc.
• Prepare campaign/weekly/monthly reports or presentations for sharing with the client and internal consumption.
• Pitch plans & campaign to clients, obtain approvals, and execute the same in coordination with different departments, such as content, design, social media, paid media, etc.
• Possess exemplary organization skills as well as ability to handle multiple projects under well- defined deadlines.
• Arrange brainstorming sessions within the teams, & connect with external partners to meet client’s requirements on need basis.
• Possess knowledge about invoicing and billing of clients.

Required Skill set:

• Creative thinking and analytical problem solving.
• Strong interpersonal and communication (written and oral) skills.
• Strong client-service orientation.
• Ability to manage projects to successful completion, multi-task, and work within tight deadlines.
• Sound business acumen; strategic skills.
• Proficient with MS-Office. Good with creating and delivering presentations.
• Work with ownership & be proactive at work.
• Result-oriented.