Client Servicing Executive

Company Description

Magictap is a leading event technology company dedicated to creating unforgettable experiences through innovative solutions. We focus on simplicity, creativity, and efficiency, transforming event planning into a seamless process. Our mission is to revolutionize the event industry by leveraging technology to enhance every aspect of event management. We utilize cutting-edge technologies such as IoT, VR, and AR to deliver immersive and interactive experiences that captivate audiences. Magictap has a proven track record of executing successful projects for leading brands both in India and abroad.

Role Description

This is a full-time on-site role for a Client Servicing Executive, located in Gurugram. The Client Servicing Executive will be responsible for managing client relationships, understanding client needs, and ensuring the successful execution of event projects. Day-to-day tasks will include coordinating with clients, overseeing project timelines, managing budgets, and working closely with internal teams to deliver high-quality event solutions. The role also involves addressing any client concerns promptly and maintaining client satisfaction.

Qualifications

• Client Relationship Management, Customer Service, and Account Management skills
• Project Management, Budget Management, and Time Management skills
• Strong Communication and Interpersonal skills
• Problem-Solving and Conflict Resolution skills
• Experience of working with Event Technology or Evnet Management company is a plus.
• Ability to work on-site in Gurugram
• Bachelor's degree in Business, Marketing, Event Management, or a related field