Client Servicing Executive

Role Overview: ANTS Digital Pvt. Ltd., a Digital Marketing Agency, is urgently hiring a Client Servicing Manager for their Hyderabad (Medchal) location. As a Client Servicing Manager, you will act as the primary point of contact for clients, managing and nurturing client relationships to ensure satisfaction and retention. You will be responsible for understanding client needs, objectives, and expectations, and translating them into effective digital marketing strategies. Collaboration with internal teams, monitoring project timelines, budgets, and deliverables, preparing comprehensive reports on campaign performance, and identifying upselling opportunities are key aspects of this role. Key Responsibilities: - Act as the primary point of contact for clients, managing and nurturing client relationships to ensure satisfaction and retention. - Understand client needs, objectives, and expectations, and translate them into effective digital marketing strategies. - Regularly update clients on campaign progress, performance, and deliverables, ensuring transparency and trust. - Collaborate with internal teams (creative, content, SEO, PPC, social media) to ensure seamless execution of client projects. - Monitor project timelines, budgets, and deliverables to ensure they align with client expectations and company standards. - Prepare and present comprehensive reports on campaign performance, ROI, and KPIs to clients on a regular basis. - Identify opportunities for upselling and cross-selling digital marketing services to existing clients. - Participate in client pitches and presentations to showcase the company's capabilities and win new business. Qualifications Required: - Bachelors degree in marketing, Business, Communications, or a related field. - Minimum of 3 years of experience in a client servicing role within a digital marketing firm. - Strong understanding of digital marketing concepts, strategies, and best practices. - Excellent communication, interpersonal, and presentation skills. - Proficiency in using digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media management tools). - Strong analytical skills and the ability to interpret data to drive decision-making. - High level of organizational and time management skills. - Ability to work independently and as part of a collaborative team. About the Company: ANTS is a new age, tech-led, marketing services agency that delivers brand strategy, content, creative, experience design, and web-ready solutions for companies and brands in various market segments. They ensure synergy between consumer insights, brand positioning, and the latest tech platforms to make brands and marketing stand out. The company consists of industry stalwarts, budding creative enthusiasts, and digital experts who aim to scale ideas for maximum impact. Incase you do not see a suitable position open, you may send your resume and portfolio to hr@antsdigital.in. Visit www.antsdigital.in for more information.,