Client Servicing Executive (CSE) / Brand Servicing Executive

2 - 6 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Role Overview: As a Client Servicing Executive, you will play a pivotal role in managing day-to-day client communications, coordinating with internal teams, and ensuring the timely delivery of brand and marketing projects. This role is perfect for someone who enjoys multitasking, building relationships, and aims to grow into a strategic position over time. Key Responsibilities: - Act as a primary support point of contact between clients and internal departments (creative, strategy, design, digital, IT, and research teams). - Understand client briefs thoroughly and coordinate with internal teams to execute campaigns effectively. - Ensure timely, high-quality delivery of all services, campaigns, and brand projects. - Take meeting notes, manage follow-ups, and prepare status reports, presentations, and client updates. - Maintain project timelines, task lists, and reporting trackers to ensure accountability and smooth operations. - Assist in presentations, reports, and business reviews. - Stay updated on brand activities, industry trends, competitor campaigns, and market insights to provide valuable recommendations. - Support in project coordination, client servicing, account management, and campaign execution. Qualifications Required: - Degree/Certificate in Marketing, Advertising, Communications, Business Administration, or a related field. - Experience in client servicing, account management, or brand coordination within a marketing, digital, or advertising agency. - Strong interpersonal, presentation, and communication skills with a client-first approach. - Proven ability to manage multiple client accounts, prioritize tasks, and meet deadlines. - Excellent written and verbal communication with attention to detail. - Knowledge of marketing strategies, brand management, and creative processes is an added advantage.,

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