Client Servicing Executive

Powai, Mumbai

Are you a strategist, relationship-builder, and multitasking ninja with a 

passion for digital marketing? ConvergenSEE is on the hunt for a dynamic 

Client Servicing Executive who thrives in a fast-paced agency 

environment. 

You'll be the primary point of contact for our valued clients, acting as the bridge 

between their vision and our expert teams. This isn't just about meeting 

expectations; it's about exceeding them by truly understanding their business goals 

and translating them into impactful digital strategies.

We're looking for someone who has honed their skills within a marketing or digital 

marketing agency, bringing a proven track record of managing diverse client 

portfolios. If you're a natural problem-solver who can effortlessly juggle multiple 

accounts, build lasting relationships, and navigate the intricacies of digital 

campaigns, we want to hear from you.

The ideal candidate will combine strong client relationship management expertise 

with a solid understanding of digital marketing principles and strategies, gained 

through hands-on agency experience.

Key Responsibilities:

• Be the go-to person for your clients, acting as the bridge between them and 

our internal teams.

• Deep dive into client goals and objectives, crafting tailored solutions that 

make them go “Wow!”

• Respond to inquiries with a positive attitude, always aiming for a quick 

resolution.

• Prepare and deliver killer presentations and insightful reports to showcase 

progress and results.

• Work closely with account management, sales, marketing, and operations to 

ensure seamless service delivery.

• Review presentations, reports, and creative assets for accuracy and quality.
• Serve as the primary point of contact for clients, addressing their needs and 

managing expectations.

• Explore ways to leverage technology to enhance client experiences and 

streamline operations.

• Build and maintain strong, long-lasting relationships with clients.
• Conduct research to identify industry trends and market opportunities.
• Provide insights and recommendations based on market analysis.

What You Bring to the Table:

• 2 years of experience in client servicing with an agency.
• Strong communication skills - both verbal and written.
• An ability to juggle multiple tasks and priorities like a pro in a high-speed 

environment.

• A solid understanding of the Microsoft Office Suite.
• A problem-solving mindset with a knack for anticipating client needs and 

thinking proactively.