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Client Servicing|| 99acres||

Client Servicing|| 99acres||

Info Edge

1 - 4 years

2 - 4 Lacs

Noida

Posted:2 days ago| Platform:

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Skills Required

Client Servicing Upsell Relationship Management Account Management Key Account Management Renewals Client Account Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Preferred candidate profile - Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Shuttle Service is available from Botanical Garden Metro Station

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Info Edge

www.infoedgellc.com

Business Consulting and Services

Lewes DE

11-50 Employees

917 Jobs

Key People

Hitesh Oberoi

Managing Director & CEO
Vivek Jain

Chief Financial Officer
Pooja Khandal

Chief People Officer

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Client Servicing|| 99acres||

Experience & Salary

Skills Required

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