Client Services Manager

Shubharambh Productions Private Limited is a fast-growing creative production company specializing in event management, media, and branding services. We're passionate about delivering exceptional experiences to our clients and are looking for a dynamic professional to join our client servicing team. We are seeking a smart, energetic, and driven Client Service Manager to manage client relationships, coordinate project delivery, and ensure client satisfaction. The ideal candidate should have excellent communication skills and a proactive attitude to handle clients confidently and professionally. Key Responsibilities: - Act as the primary point of contact for assigned clients - Understand client requirements and communicate them effectively to internal teams - Coordinate with creative, production, and operations teams to ensure timely project delivery - Maintain long-term relationships with clients and ensure a high level of customer satisfaction - Address client queries and resolve issues with a solutions-first approach - Assist in preparing client proposals, presentations, and reports - Manage project timelines and budgets in collaboration with internal stakeholders - Identify opportunities to upsell or expand service offerings to existing clients. Requirements: - Minimum 1.5 years of experience in client servicing, account management, or a related field - Strong interpersonal and communication skills (both written and verbal) - Ability to multitask and manage time effectively under pressure - Energetic, smart, and self-motivated with a proactive attitude - A team player with strong organizational skills - Proficiency in MS Office (Word, Excel, PowerPoint) - Experience in media, advertising, or event production is a plus. What We Offer: - A dynamic and creative work environment - Opportunities for professional growth - Collaborative and supportive team culture - Flexible compensation based on your interview performance and potential. Job Type: Full-time Schedule: - Day shift - Morning shift Performance bonus Work Location: In person,