Client Services Manager

Job Description

To execute projects/ day to day delivery of everything that goes out from the Growth Track to its clients. Lead a team through various middle level managers/ Team Leads and actively consult with clients regarding the challenges confronting businesses pursuing an online / offline strategies to drive traffic, increase conversion, increase average order size and visitor loyalty.
Responsibilities
Building and maintaining relationships with clients and guiding teams towards the achievement

of client objectives

 Aware and in pursuit of opportunities for account growth with existing clients

 Responsible for all client communications, conflict resolution, and compliance on client

deliverables

 Work collaboratively with the planning and creative teams to develop and execute

online/offline strategies

 Manage program execution and financial performance while ensuring that overall strategy is

sound and on point  Effectively manage projects to deliver on Cost, Quality, and Timing targets

 Compile and analyse search data and metrics and make decisions regarding campaign

direction

 Basic knowledge of SEM, SEO, Website Development, Social Media & Content  Maintain schedule performance index and cost performance index

 Follow-up with cross functional departments to strictly adhere to time and action calendar  Keep quality check-up right from the start till completion of the project  Provide thorough training to the team members; mentor and guide them on regular basis

Job Type: Full-time

Pay: ₹30,958.36 - ₹90,841.09 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person