Client Services Manager

This is a full-time remote role for a Client Relationship Manager. The Client Relationship Manager will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling. The role involves regular communication with clients, understanding their needs, resolving issues, and providing exceptional customer service. The Client Relationship Manager will also collaborate with internal teams to coordinate and deliver client projects.

Attributes:

• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Experience in managing client relationships and providing customer support
• Ability to understand client needs and provide tailored solutions
• Organizational and time management skills
• Proficiency in CRM software and Microsoft Office Suite
• Ability to work independently and remotely
• Proactive and self-motivated attitude
• Experience in the digital marketing industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Do you have your own Laptop and an Excellent Internet speed connection?

Experience:

• Digital Marketing Agency: 1 year (Required)
• Client Relationship Management: 3 years (Required)

Language:

• English (Required)

Work Location: Remote