Client Services Executive

Job Profile

As an 3D account executive, you'll work as a link between the 3D Studio and its clients. You'll be responsible for the coordination of 3D projects and therefore communicating clearly to all those involved. You may also be known as an account handler.

It is vital to understand the needs of your clients, which you'll learn through liaising closely with them throughout project execution, often on a daily basis. You'll also manage administrative and project work to ensure that 3D projects are completed on time and on budget.

Role & Responsibilities

• Handling marketing projects from idealization to execution
• Collaborating with design, planning, projects management and execution teams to ensure timely delivery and quality of projects
• Creating and maintaining client documents and client interaction archives
• Present creative work to clients for approval/modification
• Optimum utilization of internal resources and teams to increase productivity and client satisfaction.
• Keeping open channels of communication with each client that can be employed effectively by other departments
• Keeping clients in the loop regarding updates, progress and execution of projects
• Managing and maintaining project documentation.
• Handling project management tasks effectively
• Measuring and reporting on performance of all projects
• Generating budget estimates and obtaining approvals on the same from clients.
• Checking deliverables as per client expectations

Qualification

• Post graduation in Marketing
• Ability to juggle clients while also prioritizing individual requirements
• Being responsible for individual as well as team performance
• Strong analytical skills
• Ability to make skillful oral and written presentations
• Capacity to conduct thorough research and competitive analysis of clients and their competitors
• Ability to adapt, adjust and perform with discipline and common sense
• Fluent ( listening & speaking ) in basic languages i.e English & Hindi

Benefits:

• Competitive salary package
• Comprehensive health insurance coverage
• Generous life insurance policy to ensure the financial security of employees and their families
• Exclusive partnership with Sahyadri Hospital, offering discounted health services and wellness programs
• Ample paid time off, including vacation days, sick leave, and company holidays, to promote work-life balance
• Gratuity plan to reward loyalty and long-term commitment
• Robust Provident Fund (PF) and Employee State Insurance Corporation (ESIC) benefits for retirement planning and financial stability
• Access to a wide range of soft skill training programs and professional development opportunities to foster career growth and advancement