Client Services Coordinator

About the Role:

Client Service Coordinator

If you are fluent in English, have prior experience in client handling, and possess exceptional communication and organizational skills, we’d love to hear from you!

Key Responsibilities:

• Serve as the primary point of contact for clients and manage day-to-day communication.
• Coordinate with internal teams to ensure timely delivery of client projects and services.
• Maintain detailed records of client interactions and feedback.
• Proactively identify client needs and provide solutions.
• Support client onboarding, account updates, and service renewals.
• Monitor client satisfaction and report key insights to the management team.

Must-Have Qualifications:

• ✅

  Fluent in English

  (both written and spoken).
• ✅

  Prior experience in client handling

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency with MS Office tools (Excel, Word, Outlook) and CRM platforms.

• Ability to remain calm and professional under pressure.

Preferred Qualifications:

• Experience working in a customer-facing role in IT, marketing, or professional services.
• Basic understanding of project coordination or account management.
• Bachelor’s degree in Business Administration, Communication, or a related field.