Client Services Associate

Company Description

Weskill is an innovative online training platform committed to equipping undergraduate students with practical, hands-on skills that align with the needs of the corporate world. Our mission is to bridge the gap between academic learning and professional expertise, empowering students to excel in their careers. Weskill graduates are prepared to thrive in leading multinational corporations and dynamic startups. We focus on creating opportunities for learners to build a successful and promising future.

Role Description

This is an internship role for a Client Services Associate, based on-site in Bengaluru. The Client Services Associate will assist in addressing client inquiries, providing exceptional service to clients, and supporting client relationships to ensure satisfaction. Additional tasks include collaborating with internal teams to resolve concerns, maintaining accurate records, and actively contributing to process improvements.

Qualifications

• Proficiency in Client Services and Customer Support to address client needs effectively
• Strong Communication and Customer Service skills to foster positive interactions and build relationships
• Basic understanding of Finance principles to assist in managing client-related financial queries
• Ability to work collaboratively in a team-oriented environment
• Excellent organizational and multitasking skills
• Enrollment in or recent completion of a Bachelor's degree program