Client Services Account Manager

Job Description

Job Title: Client Services Manager (Events Background Only) Location: Lucknow (On-site only) Company: HBN Events – Communication & Experiential Marketing Agency Email to Apply: hr@hbnevents.in Note: Only candidates currently residing in Lucknow will be considered. About the Company HBN Events is a well-established communication and experiential marketing solutions provider with a strong presence in Lucknow and Delhi. We specialize in executing Live events, activations, and BTL (Below-The-Line) campaigns for B2B and B2C clients across India and overseas. Our work is driven by effective communication design, creative execution, and seamless logistics. Role Summary We are looking for a full-time Client Services Manager based in Lucknow. The role involves managing client relationships, ensuring smooth service delivery, and contributing to the business's growth through new client acquisition and project execution. Key Responsibilities Drive empanelment with corporate organizations and PSUs for events and activations Identify and apply for government event and exhibition tenders Understand client briefs and translate them into clear, actionable plans Collaborate with the internal team to create innovative proposals Acquire new clients for events, experiential marketing, and exhibition projects Manage the entire sales cycle including calling, meeting, pitching, and follow-ups Build and maintain strong relationships with existing and potential clients Ensure timely and professional handling of client inquiries and concerns Achieve both individual and team-based sales targets Plan, coordinate, and execute events with internal teams and external partners Oversee post-event processes including billing, payment follow-up, and client feedback Ensure client deliverables are met as per contractual agreements Report progress and projections to senior management regularly Candidate Requirements Must be based in Lucknow Bachelor’s degree in marketing, business, or a related field Prior experience in a marketing or event management agency is preferred Excellent verbal and written communication skills Strong client service and relationship-building abilities Ability to multitask, manage priorities, and meet deadlines Analytical mindset with decision-making capability Proficient in MS Office and general reporting tools Compensation Annual CTC will range between ₹2 to ₹5 lakhs based on the candidate's qualifications and experience. How to Apply Interested candidates can share their updated CV at hr@hbnevents.in