Client Relationship Specialist

Job Description

Key Responsibilities 1. Personalized Guidance - One-on-one counseling sessions for students and parents - Expert insights on medical colleges, admissions, and career pathways - Guidance on college selection, document verification, and counseling processes 2. Relationship Building - Foster strong, long-term relationships with students and parents - Continuous support, engagement, and progress tracking - Empathetic and professional issue resolution 3. Admissions Support - Stay updated on medical admissions processes, counseling procedures, and international education pathways - Guide students on document verification, registration, and seat allotment 4. Knowledge Sharing - Conduct webinars, seminars, and workshops on medical admissions - Collaborate with industry experts and guest speakers 5. Collaboration and Reporting - Work with internal teams to ensure smooth client onboarding and engagement - Maintain accurate records and contribute to mentorship experience enhancement Requirements - Bachelor's or Master's degree in a related field (Science, Business Administration, Communications) - 1-3 years of experience in student counseling, medical education consultancy, or career mentorship (freshers with a passion for customer service welcome too!) - Strong expertise in medical admissions counseling and career guidance - Excellent communication and interpersonal skills - Proactive and empathetic approach to student counseling - Proficiency in CRM software, data analysis tools, and digital communication platforms