Client Relationship Manager

Job Summary

We are seeking a Client Relationship Manager to strengthen and manage long-term partnerships with our existing clients. The role involves

end-to-end client engagement, ensuring repeat business, monitoring order cycles, and supporting smooth execution of sales operations. The ideal

candidate will possess excellent communication skills, negotiation ability, and a client-first mindset, while being open to regular client visits and

travel.

Roles & Responsibilities

1. Relationship Management with Existing Clients

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Act as the primary liaison for all existing clients of the company.

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Maintain continuous engagement through emails, phone calls, virtual meetings, and in-person interactions.

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Ensure complete client satisfaction and nurture long-term partnerships.

2. Repeat Order Management & Volume Growth

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Regularly follow up with clients to secure repeat orders in a timely manner.

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Monitor client consumption patterns and proactively suggest reorder schedules.

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Identify upselling or cross-selling opportunities to increase volume and value per client.

3. Sales Operations Support

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Coordinate with internal teams (sales, documentation, dispatch, logistics) to ensure seamless order processing for existing clients.

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Monitor order status, dispatches, payments, and documentation for accuracy and timeliness.

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Maintain all records related to client sales transactions and communication in CRM systems.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person