Client Relationship Manager (Female)

1 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for building and maintaining meaningful client relationships, converting leads into active clients, and providing ongoing support. Your role will be crucial in achieving sales targets and ensuring client satisfaction. As a Client Relationship Manager at iWeezy Holdings, you will: - Contact and follow up with leads diligently to convert them into active clients by effectively communicating the company's value proposition. - Assist new clients in the account creation process, ensuring all necessary documentation is completed accurately and promptly. - Work towards achieving individual sales targets set by the Team lead. - Address and resolve any client issues related to account management, trading, or service quality. - Educate clients on market trends, trading strategies, and the features of the trading platform to help them make informed decisions. - Maintain accurate records of all client interactions, transactions, and account activities. - Provide regular updates and reports to the Team lead on lead status, client interactions, and sales performance. - Stay informed about market trends, Forex trading strategies, and economic developments. - Collaborate with other Relationship Managers and Team Leads to share insights, strategies, and best practices. - Provide feedback on the sales process and suggest improvements to enhance client satisfaction and efficiency. We offer: - Attractive Annual Bonus - Competitive compensation and PF benefits - A vibrant, growth-focused work culture - Balanced working hours - Opportunity to work with a passionate team in a purpose-driven environment Qualifications: - Bachelor's degree in Finance, Business, Marketing, or related field. - 1+ years of experience in sales support, customer service, or relationship management. - Excellent communication and interpersonal skills. - Target-driven mindset with the ability to work under pressure. - Strong problem-solving abilities and emotional intelligence. - Background in fintech, finance, or education sector is a plus. - A team player with a proactive and client-first mindset. Location: Hilite Business Park, Calicut, Kerala Benefits: - Leave encashment - Paid sick time - Provident Fund Please note that this is a full-time, permanent position.,

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