Client Relationship Manager

In this role, you will serve as the liaison between the agency and clients, fostering meaningful conversations, shaping briefs, and ensuring alignment of expectations. Your primary focus will be to understand the clients" needs, translate them into actionable plans, and maintain a composed and confident presence throughout the creative process. You will collaborate closely with project managers and creative leads to uphold both client satisfaction and creative integrity. Your Responsibilities: - Manage day-to-day communication with clients, serving as their primary point of contact. - Assist clients in defining and expressing their objectives, then align them with the agency's capabilities. - Lead onboarding, kick-off meetings, and crucial check-ins with professionalism and empathy. - Facilitate clear and constructive feedback exchange between clients and teams. - Monitor client satisfaction levels and address any issues with a composed and solution-focused approach. - Work with the project manager to ensure adherence to timelines and successful delivery of project milestones. - Identify potential growth opportunities within client accounts and contribute to shaping future collaborations. - Prepare and deliver presentations, engage in proposal discussions, and lead review meetings effectively. Qualifications: - Proficient interpersonal and communication skills in English. - Possess empathy, active listening abilities, and the capacity to establish trust rapidly. - A strategic mindset that can bridge business requirements with creative solutions. - Ability to manage multiple clients and priorities concurrently. - Approach problem-solving proactively and optimistically. - Confidence in conducting client conversations and delivering presentations. - Experience in brand, creative, or design-oriented environments would be advantageous. This is a full-time position that requires in-person work at the specified location. For further inquiries, please contact the employer at +91 8884586787.,