Client Partner

Job Title: Client Partner

Experience:

About the Role:

Client Partner

partner with CXO-level stakeholders

Key Responsibilities:

1. Client Relationship Leadership

• Act as the

  strategic advisor and primary relationship owner

  for enterprise clients.
• Build trusted partnerships with client stakeholders across business, procurement, and delivery functions.
• Understand client objectives, workforce and project requirements, and proactively propose tailored solutions.
• Conduct regular governance reviews to ensure alignment, performance, and client satisfaction.

2. Business Growth & Account Expansion

• Identify and pursue

  new revenue streams

  within existing clients across SI, MSP, and project-based engagements.
• Collaborate with Sales, Presales, and Delivery teams to

  position differentiated value propositions

  .
• Own

  account P&L

  , ensuring profitability, scalability, and commercial success.
• Lead

  renewals, negotiations, and contract expansions

  with a focus on long-term partnership value.

3. Program Governance & Delivery Excellence

• Oversee execution of multiple engagement models (Staffing, Managed Services, POD, BOT).
• Drive performance reviews, SLA adherence, and continuous improvement across delivery teams.
• Partner with Delivery Managers to strengthen operational cadence, pipeline management, and client reporting.
• Ensure issues are proactively resolved through cross-functional coordination.

4. Strategic Advisory & Market Intelligence

• Provide strategic inputs to clients on

  workforce trends, delivery models, and capability planning

  .
• Analyze client portfolio data to uncover insights for improved service design and future opportunities.
• Leverage understanding of

  VMS tools

  ,

  MSP frameworks

  , and

  project-based delivery structures

  to enhance client value.

Key Skills & Competencies:

• 12+ years of experience in IT Services, Staffing, or Workforce Solutions.
• Proven expertise in managing

  strategic enterprise accounts

  (preferably SIs, MSPs, or large enterprise clients).
• Strong commercial acumen with

  P&L ownership

  experience.
• Demonstrated success in

  relationship building, influence management, and consultative engagement

  .
• Solid understanding of delivery models including

  Staffing, POD, BOT, or Managed Services

  .
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work in a fast-paced, client-centric environment with a focus on outcomes.

Education:

• Bachelors degree in business, HR, or related field.
• MBA or equivalent qualification preferred.

Work Location:

• Bengaluru (Work from Office / Hybrid based on business need)

Why Join Us:

• Opportunity to lead strategic client engagements with global enterprises.
• Exposure to advanced MSP and BOT delivery models.
• Collaborative, performance-driven culture with clear career growth opportunities.