4 Account Expansion Jobs

As a Corporate Account Manager at our company, you will play a crucial role in ensuring the success and satisfaction of our valued customers. Your responsibilities will include leading customer onboarding processes, establishing strong relationships with key stakeholders, driving solution adoption, developing and executing strategic customer success plans, resolving customer issues, identifying opportunities for account expansion, gathering customer feedback, monitoring customer health metrics, ensuring customer renewals, and staying up to date with industry trends. You will be the primary point of contact for customer inquiries, issues, and escalations related to our cloud solutions. By collaborating with internal teams and leveraging your technical knowledge, you will address and resolve customer concerns effectively and in a timely manner. In addition, you will work closely with customers to develop and execute strategic customer success plans, define measurable goals and success criteria, and review progress regularly to ensure customer satisfaction and value realization. Your ability to proactively drive customer adoption, satisfaction, and retention will be key to your success in this role. To excel in this position, you should have a Bachelor's degree in business, Computer Science, or a related field, or equivalent work experience. You must possess proven experience in a customer success, account management, or client-facing role within the cloud solutions domain. Excellent communication, interpersonal, problem-solving, and organizational skills are essential, along with the ability to leverage data to drive decision-making. If you are passionate about customer success, have a strong technical background, and enjoy building relationships with clients, we encourage you to apply for this full-time Corporate Account Manager position by sending your resume and cover letter to hr@aisplstore.com. We look forward to reviewing your application and potentially welcoming you to our team. Thank you. Anupam Sharma HR Manager,

As the Customer Success Manager II at HG Insights, you will be responsible for owning the customer experience and increasing the lifetime value for your assigned portfolio of accounts within our Growth Segments (Commercial, SMB, and Mid-Market). Your primary focus will be on driving customer adoption, ensuring customer health, facilitating renewals, and executing expansion opportunities. You will serve as the trusted advisor to your customers, ensuring they achieve their goals through the effective use of HG's solutions. Your responsibilities will include proactively monitoring adoption metrics, addressing risks, and providing personalized experiences to ensure customers realize the full value of HG's solutions. You will manage the renewal process from start to closure, with a focus on early renewals and multi-year agreements. Additionally, you will identify expansion opportunities by understanding customer use cases and goals, exploring growth options, and executing expansion strategies from opportunity to closure. Accurate forecasting and reporting will be essential, providing precise forecasts for renewals and expansions and adhering to operational processes for reporting and CRM hygiene. To excel in this role, you will need to develop account planning and strategy by defining and executing portfolio-level strategies and account plans aligned with HG and customer business objectives. Demonstrating product expertise is crucial, maintaining in-depth knowledge of HG's solutions, providing product demonstrations and training, and assisting customers in achieving revenue goals by identifying new and enhanced solutions. You will act as a customer advocate by representing customers to internal teams, communicating requirements and enhancement requests to the product team, and providing clients with visibility around vision, strategy, and product roadmap. Collaboration and communication are key, working closely with internal teams to ensure a cohesive customer experience and maintaining accurate records in CRM systems for transparency and reporting. The ideal candidate for this role will have a minimum of 5 years of experience in Customer Success, Account Management, Sales, or related roles in a B2B SaaS organization with a proven track record of meeting or exceeding customer retention and growth goals. Proficiency in using key tools such as Salesforce, Outreach, or other CRM platforms is required, along with a solid understanding of the specific tech stack required for the role. A customer-centric mindset, a growth mindset, strategic thinking, problem-solving skills, technical aptitude, organizational skills, account expansion and negotiation skills, as well as professional attributes such as motivation, initiative, drive, and willingness to travel to customer sites as needed are essential for success in this position.,

You are a proactive and results-driven Customer Success & Sales Specialist with 2-4 years of experience in enterprise software sales or customer success. In this full-time role, you will be responsible for managing enterprise-level IT software clients to ensure high satisfaction and drive revenue growth. Your primary focus will be on end-to-end client lifecycle management, including onboarding, retention, upselling, renewals, and account expansion. Acting as a trusted advisor to C-level stakeholders, you will own both the relationship and commercial outcomes. Your key responsibilities will include: - Customer Success & Engagement: Handling client onboarding, implementation planning, and deployment of IT software solutions. Building strong relationships with key enterprise stakeholders and conducting regular check-ins, training sessions, and performance reviews. - Sales, Revenue & Account Growth: Owning revenue targets, driving upsells, cross-sells, and license expansion. Leading the renewal process and collaborating with pre-sales and product teams for tailored pitches and solution presentations. - Commercial Negotiation & Closure: Managing proposal submissions, pricing negotiations, procurement coordination, and deal closure. Supporting RFPs/RFIs and ensuring accurate CRM reporting and revenue forecasting. - Internal Collaboration & Feedback Loop: Working closely with Product, Delivery, and Support teams to escalate issues and align on client expectations. Serving as the voice of the customer and sharing actionable feedback to enhance the product roadmap. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, Business, or related fields (MBA is a plus). You should possess 2+ years of experience in Customer Success, Enterprise Sales, or Solution Consulting for B2B software, with a track record of managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms, enterprise IT systems, and cloud architecture is essential, along with strong commercial acumen, negotiation skills, and a solution selling mindset. Proficiency in CRM tools such as Salesforce and Zoho CRM, as well as sales enablement platforms, is required. Excellent communication and presentation skills are essential for engaging with C-suite leaders effectively.,

As a Key Account Manager at Biosurge Healthcare, your primary responsibility will be to develop and maintain strong, long-term relationships with key clients in the healthcare sector. By understanding their needs and ensuring a high level of client satisfaction, you will play a crucial role in driving business growth within assigned accounts. Identifying opportunities for growth and strategizing to achieve sales targets will be a key focus area for you. You will be responsible for managing the entire sales process, from preparing proposals to negotiating contracts and closing deals effectively. Monitoring industry trends, competitor activities, and market conditions will help you identify new business opportunities to drive revenue growth. Collaboration is key in this role, as you will need to coordinate with internal teams such as marketing, product development, and customer service to ensure that client requirements are met efficiently. Providing regular reports on account activities, sales performance, and revenue forecasts to the Business Development Manager will be essential to track progress and make informed decisions. Your core competencies will include relationship building and management, sales growth, client satisfaction, collaboration, negotiation, technical knowledge, revenue growth, client retention, account expansion, sales pipeline management, and customer satisfaction. By building trust with key decision-makers, achieving sales targets, maintaining high client satisfaction levels, and capitalizing on new business opportunities, you will contribute to the overall success of Biosurge Healthcare. If you possess excellent verbal and written communication skills, a strong understanding of the technical aspects of healthcare, and a passion for delivering exceptional client experiences, we invite you to send your resume to hr@rrmgt.in or call 9081819473 to explore this exciting Full-time opportunity with a Day shift work location in person.,