Client Coordinator

Mcare Pro Health Services

0 - 5 years

3 - 4 Lacs

chennai

Posted:12 hours ago| Platform:

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Skills Required

communication skills immediate joining international call center scheduling voice process client coordination client communication english language medical billing international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Shift Timing:

Employment Type:

Cab Facility:

Eligibility:

Key Responsibilities:

Handle inbound and outbound patient calls regarding appointments, cancellations, and general queries
Verify insurance details and assist with prior authorization processes
Ensure strict adherence to HIPAA guidelines and maintain patient confidentiality
Provide clear instructions for medical procedures and confirm scheduled appointments
Accurately document call details and update patient records in the billing system
Collaborate with internal teams to resolve billing discrepancies and support claim processing

Candidate Requirements:

Excellent verbal communication in English with
neutral accent
(no mother tongue influence)
Willingness to work
night shifts
consistently
Basic computer literacy and ability to learn billing software
Prior experience in medical billing or voice process is a plus, but
not mandatory
Strong interpersonal skills and a customer-first attitude

Why Join Us?

Inclusive hiring – Freshers and experienced candidates welcome
Opportunity to gain exposure to
US healthcare processes
Supportive team environment with training provided
Fixed weekend offs (Saturday & Sunday)

More Jobs at Mcare Pro Health Services

Client Coordinator

chennai

Experience: Not specified

INR 3 - 4 Lacs

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