Client Coordination Executive

Company Description

The Buff Shop, part of Elementary Auto Tech Pvt Ltd, is a leading provider of premium car care solutions. Specializing in paint protection film (PPF), professional detailing, and polishing services, the company ensures vehicles are kept in pristine condition inside and out. With deep expertise in the automotive industry, The Buff Shop seamlessly combines technology, skill, and passion to deliver exceptional results. Clients trust The Buff Shop for unparalleled service and attention to detail in car care, with operations dedicated to excellence.

Role Description

This is a full-time, hybrid role for a Client Coordination Executive based in Thane, Mumbai. The role involves managing client relationships, ensuring customer satisfaction, and serving as the point of contact for coordination and communication. Responsibilities include addressing client queries, supporting sales efforts, and consulting with clients on suitable solutions and services.

Qualifications

• Strong customer satisfaction and relationship management skills
• Excellent communication and interpersonal abilities
• Experience in account management and sales processes
• Consulting skills to identify client needs and provide tailored solutions
• Highly organized with problem-solving capabilities and attention to detail
• Self-motivation and adaptability to a dynamic work environment
• Prior experience in the automotive or service industry is an advantage
• Bachelor’s degree in Business, Communications, or a related field is preferable