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Client Communication Professional

Client Communication Professional

Intandemly

1 - 5 years

4 - 8 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

client communication client management crm tools client servicing customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs)

This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.

Key Responsibilities

Act as the first point of contact for clients post-onboarding

Assist the CSM team in understanding client requirements and priorities

Coordinate between internal teams and clients to ensure timely updates and follow-ups

Help track deliverables and ensure SLAs are met

Maintain clear communication records and update CRMs accordingly

Handle client feedback, concerns, and route them to appropriate internal stakeholders

What Were Looking For

Strong communication and interpersonal skills

Ability to manage multiple tasks and work under pressure

Good understanding of customer service processes

Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus

Fresher or 1-2 years of experience in customer-facing roles preferred

Location: Hyderabad, India

WFO only

Skills:Client Management and Client Servicing

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Client Communication Professional