Claims Senior Executive

Greetings From Link - K Insurance TPA

We are hiring Claims Senior Executive - Enrolment for our claims Department at our Chennai Corporate office.

Year of Experience : 1 to 3 Years

Qualification: Any Degree

Industry: TPA \ Health Insurance

Roles and Responsibility

• Initiate, implement and continuously improve the enrollment process for different insurance products of various insurance companies.
• Collaborate with internal teams, customer service and insurance liaison to ensure proper enrollment of policy and member information.
• Train the team members for efficient enrolment function, lead and motivate.
• Serve as the primary point of contact for customer service/corporate relations managers w r t enrollment process.
• Ensure accurate and secure data entry of all enrollment information into the company's systems.
• Ensure accurate configuration of benefits and mapped to members.
• Ensure appropriate checks and audits at all stages of enrolment process for accuracy.
• Ensure compliance with SoPs of various insurers
• Track various insurer SLAs w r t enrolment process and ensure strict adherence.
• Ensure that enrolment team is up to date w r t new products and policy features.
• Address inquiries and clarify doubts regarding insurance coverage and enrollment processes to internal and external stake holders.
• Generate regular reports on enrollment metrics, trends, and key performance indicators.
• Analyze data to identify areas for improvement and implement strategies to increase enrollment efficiency and customer satisfaction.
• Handle and resolve any issues or discrepancies related to enrollment, working closely with the relevant departments and clients to reach satisfactory solutions.
• Bring in constant improvements in processes to meet stake holders expectations.
• Regular interaction with IT team, giving feedback about the IT systems and inputs for better systems
• Help IT with necessary inputs to work towards automation of processes.
• Conduct performance evaluations and provide constructive feedback to team members.

Important Note:

• Health Insurance / TPA profile only eligible
• Interested candidate can share your updated resume to careers@linkktpa.com

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Experience:

• Cashless and Reimbursement: 1 year (Required)

Work Location: In person