Carelon Global Solutions India is seeking a highly creative and meticulous Associate - Claims, who will be responsible for all Processing level delivery & performance as per set SLA parameters. The incumbent will report to Team Lead - Business operations and must understand the business delivery, present and metrics with leadership; brief and deliver all in-house process delivery & requirements, apart from coordinating with onshore partners as and when required.
JOB RESPONSIBILITY
Junior Associate - Claims(Business Operations) will be responsible for the following:
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Evaluates and processes claims in accordance with company policies and procedures, as well as to productivity and quality standards.
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Consistently maintains production and quality standards based on quality control expectations.
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Adaptability in cross training and multiple tasking.
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Responsible for the accurate and timely processing of claims.
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Assists claimants, providers, and clients with problems or questions regarding their claims and/or policies.
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Flexible to work in any shift & in office premises per set organizational/Business requirements.
QUALIFICATION
SKILLS AND COMPETENCIES
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Basic Computer and keyboard Skills - nice to have
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Good oral and written communication skills
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Working knowledge of MS Office
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Strong customer service orientation
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Agile & Solution centric
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Inclusive
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Flexible to work in any shifts/Work from office
THE CARELON PROMISE
Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates.
It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.
This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.
LIFE at CARELON
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Extensive focus on learning and development
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An inspiring culture built on innovation, creativity, and freedom
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Holistic well-being
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Comprehensive range of rewards and recognitions
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Competitive health and medical insurance coverage
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Best-in-class amenities and workspaces
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Policies designed with associates at the center