9 Claim Handling Jobs

You should have a minimum of 2 years of work experience in handling claims, primarily for product tankers, with specific experience in demurrage claims. As a Claims Handler, your responsibilities will include: - Managing demurrage and post-fixture claims efficiently. - Communicating with client teams, vessels, and agents to gather essential information. - Ensuring accurate interpretation of contract clauses and assessing claims accordingly. - Providing analytical insights on claims for better decision-making. - Monitoring time-bars and voyage completions to facilitate timely submissions. - Negotiating with counterparties to achieve the best possible outcome. - Following up on outstanding claims and tracking their progress. In terms of claim documentation, you will be expected to: - Collect port documents from clients, vessels, and agents for review. - Procure any missing documents necessary for claim filing. - Organize and store documents as per the prescribed requirements.,

ROLE RESPONSIBILITIES Take ownership of Guidewire ClaimCenter development to implement and adapt to evolving business requirements. Collaborate with Business Analysts , Development, and QA teams to scope, size, plan, develop, implement, and support projects within the Claims portfolio . Ensure solutions include robust unit and functional testing with a high level of code coverage. Oversee the support and maintenance of the ClaimCenter ecosystem , including integrations with Policy, Financial, CRM systems , external bureaus, third-party vendors, and service providers. Develop, manage, and maintain comprehensive technical and solution documentation, such as architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks. Establish, maintain, and enforce engineering standards for security, secure coding practices, logging, alerting, build processes, deployment pipelines, and system integrations. TECHNICAL QUALIFICATIONS 8+ years of experience in the IT field, including 6+ years in Guidewire ClaimCenter integration development roles. Deep expertise in Guidewire APIs, GX Model, and Product Models . 4+ years of experience with Scrum or other Agile development methodologies. 6+ years of hands-on experience with J2EE, Apache Tomcat, XML, Web Services, and RDBMS (SQL Server preferred ). Advanced proficiency in XML, GUnit, Jenkins, Git/Subversion/TFS , and code quality tools such as SonarQube and Netsparker. Strong working knowledge of application servers like Apache Tomcat or similar platforms. Proficient in Java and GOSU programming with solid object-oriented design and development (OODD) fundamentals. Extensive experience developing batch processes, message queues, and event messaging within Guidewire ClaimCenter. Hands-on expertise in product migrations and conversions by building migration utilities leveraging ClaimCenter APIs. Proven experience with DevSecOps practices, including establishing and managing CI/CD pipelines for Claims builds and deployments. GENERAL QUALIFICATIONS In-depth experience in the Property and Casualty (P&C) insurance domain, with a preference for commercial insurance. Strong problem-solving skills and a demonstrated ability to manage resource planning, portfolio planning, and budgeting effectively. Good written and verbal communication skills. . Guidewire ClaimCenter Certification is highly preferred.

As a Claims (Demurrage) Analyst, you will be responsible for managing Demurrage & Post-fixture claims. Your main tasks will include handling claims, liaising with client teams, vessels, and agents to gather necessary information, interpreting contract clauses accurately, evaluating claims based on the same, providing analytical insights, tracking time-bars and voyage completions for timely submissions, negotiating with counterparties for the best outcome, and following up on outstanding claims. Additionally, you will be responsible for collecting port documents, reviewing them, procuring missing documents required for claim filing, and ensuring proper sorting and storage of documents. You will also be required to keep accurate records, record data in a timely manner, and provide analytical insights on claims. To qualify for this role, you should hold a Bachelor's degree, with a sailing background being preferred. You should have a minimum of 3 years of work experience in handling claims, particularly for product tankers. Strong communication and interpersonal skills are essential for this position, along with a problem-solving mindset and a focus on process improvement. If you meet these qualifications and possess the required skills, we encourage you to apply for this challenging and rewarding position as a Claims (Demurrage) Analyst.,

You are an experienced professional in insurance claims processing, particularly with expertise in FNOL (First Notice of Loss) and FROI (First Report of Injury) processes. Your role will involve handling end-to-end claims, including document verification, claim assessment, system updates, and communication with stakeholders. This is an on-site position in Ghansoli, Navi Mumbai, with opportunities for career growth. You must ensure efficient processing of insurance claims, maintain accurate records, and adhere to company processes and industry standards. Timely response to FNOL and FROI transactions, identification of fraudulent activities, and professional handling of claim inquiries are essential responsibilities. You should have 1 to 5 years of experience in P&C insurance operations, hands-on exposure to FNOL and FROI processes, and be willing to work in US time zones. Experience in handling complex claims, knowledge of insurance claim management systems, familiarity with US insurance standards, and strong analytical skills are desirable qualities for this role.,

As a part of our team, you will be responsible for managing insurance-related queries for our Australian clients in a professional and efficient manner. Your role will involve providing exceptional customer support to policyholders, ensuring timely issue resolution. You will also be tasked with processing insurance applications, claims, and policy updates following our company guidelines. Accuracy in documentation and compliance with industry regulations will be crucial aspects of your responsibilities. Collaboration with internal teams will be essential to enhance workflow efficiency and maintain high customer service standards. Qualifications & Experience: - Education: We require a Graduate in any discipline. - Experience: We welcome both freshers and experienced candidates. For freshers, strong communication and technical skills are a must. Required Skills: - Excellent English communication skills for international client interaction. - Basic technical proficiency in handling insurance systems and processes. - Attention to detail for accurate documentation and compliance management. - Ability to work independently while maintaining productivity. - Strong problem-solving and customer service skills for seamless query resolution. Why Join Us By joining our team, you will have the opportunity to work in an international process with exposure to Australian insurance operations. We offer career growth opportunities in the financial and insurance industry, along with fixed day shifts to promote a better work-life balance. Additionally, we provide a competitive salary with skill-based increments. This is a full-time, permanent position with benefits that include health insurance and performance bonuses. The work schedule is during day shifts. Education and Experience Requirements: - Bachelor's degree is required. - Preferred experience in customer service & query resolution, technical proficiency, attention to detail & accuracy, strong communication skills, sales & cross-selling, insurance principles, claim handling, policy documentation, multi-tasking abilities, adaptability & learning, collaboration & teamwork, time management & efficiency, and US insurance sales all with a minimum of 1 year. Language: Proficiency in English is required. Location: The work location is in Mohali, Punjab, and it is required to work in person. If you are interested in this opportunity, please contact the employer at +91 7347472917.,

Universal Sompo General Insurance Co. Ltd. is a prominent joint venture company involving Indian Bank, Indian Overseas Bank, Karnataka Bank, Dabur Investments, and the global insurer SOMPO. The company is headquartered in Mumbai and has established a strong presence with 181 offices across the nation. It has an extensive distribution network through various channels such as Agents, Point of Salespersons, Bank Branches, Automobile Dealers, Brokers, Common Service Centres, and Digital Platforms. Universal Sompo is recognized for its advanced technology and offers a wide range of 234 IRDAI-approved products with 1494 Add-on covers, maintaining an impressive claims settlement ratio of 98.87%. The company showcases its financial robustness through its substantial assets and solvency ratio. This full-time on-site role is situated in Chennai, Salem, Mysore, Trichy, Pondicherry, Bangalore Cochin within the Agency Department - Retail Health division. The key duties involve managing and supporting the retail health insurance portfolio, fostering relationships with agents and other distribution channels, and meeting sales targets. The position also entails supervising policy administration, ensuring adherence to company policies, and delivering exceptional customer service through efficient claim handling and resolution. The ideal candidate should possess knowledge and experience in insurance product management and retail health insurance. Strong competencies in sales, marketing, and business development are essential. Proficiency in policy administration, claim handling, and resolution is required. Excellent communication and relationship-building skills are crucial for this role. The candidate should be adept at working collaboratively in a team environment and managing multiple stakeholders. Expertise in Agent recruitment is a key requirement. A relevant degree in Business, Finance, Insurance, or a related field is preferred, and prior experience in the insurance industry is highly advantageous.,

Universal Sompo General Insurance Co. Ltd. is a reputable joint venture comprising Indian Bank, Indian Overseas Bank, Karnataka Bank, Dabur Investments, and the global insurer SOMPO. The company is headquartered in Mumbai and has established a strong presence with 181 offices across the nation. It boasts a wide distribution network encompassing Agents, Point of salespersons, Bank Branches, Automobile Dealers, Brokers, Common Service Centres, and Digital Platforms. Universal Sompo is recognized for its advanced technology and offers a comprehensive range of 234 IRDAI-approved products and 1494 Add-on covers. The company maintains an impressive claims settlement ratio of 98.87% and showcases financial robustness through its substantial assets and solvency ratio. This full-time on-site role is situated in Chennai, Salem, Mysore, Trichy, Pondicherry, Bangalore Cochin within the Agency Department - Retail Health division. As part of this role, you will be responsible for managing and supporting the retail health insurance portfolio, cultivating and nurturing relationships with agents and various distribution channels, and meeting sales targets. Additionally, you will oversee policy administration, ensure adherence to company policies, and deliver exceptional customer service by efficiently handling and resolving claims. To excel in this role, you should possess knowledge and experience in insurance product management and retail health insurance. Strong competencies in sales, marketing, and business development are essential, along with proficiency in policy administration, claim handling, and resolution. Effective communication and relationship-building skills are crucial, as is the ability to collaborate within a team and manage multiple stakeholders. Expertise in Agent recruitment is required, and a relevant degree in Business, Finance, Insurance, or a related field is preferred. Prior experience in the insurance industry would be advantageous for this role.,

The primary purpose of this role is to conduct tracking of shipments for customers (excluding national & regional key accounts) following defined standard operating procedures (SOPs). You will be responsible for identifying instances of late delivery, non-delivery, return to origin, and other related exceptions, and actively follow up for closure as per the established procedures. Keeping the Team Lead informed by preparing and sending updates on these cases is also an essential aspect of this role. Moreover, you will be required to identify held back shipments and ensure timely clearances while preparing updates on these cases for the Team Lead. Handling customer claim requests and escalations received from the contact center in a prompt manner is another crucial responsibility. Directly addressing specific customer complaints, ensuring regular follow-ups for issue resolution, and monitoring and updating Turnaround Times (TATs) for delivery performance tracking are key duties associated with this position. Additionally, you will be responsible for preparing reports on TATs achieved regularly and managing customer claim requests according to company policies and procedures. Professional handling of calls within specified timelines is also a significant component of this role. In conclusion, the key responsibilities of this position include conducting thorough tracking of shipments, actively resolving delivery-related issues, preparing updates for the Team Lead, managing customer complaints and claim requests, monitoring delivery performance metrics, and ensuring professional call handling within stipulated timelines.,

As a Complaints & Escalated Claims Specialist at Assurant-India, you will report to the Outsource Vendor Manager, CL and serve as the primary point of contact for complaints and escalated claim inquiries. Your responsibilities will include resolving formal complaints, tracking escalation data for operational and reporting purposes, proposing settlement agreements, and overseeing the company's Complaints Claims Assessment system and processes. This role will be based in our Mumbai, India office. Your duties and responsibilities in this position will involve overseeing the Complaints Claims Assessment system and processes, managing multiple issues simultaneously, independently assessing and reviewing claims and complaints based on terms and conditions, conducting reviews on high-value claims, escalating serious or urgent cases to the MD, identifying process improvement opportunities, communicating with medical advisors on complex cases, ensuring compliance with Service Level Agreements and regulatory timelines, logging and tracking each issue in multiple systems for reporting purposes, and maintaining high levels of complaint-handling skills in accordance with service level agreements, contracts, and policy conditions. To be successful in this role, you should have at least 7 years of experience in composing responses to external contacts, experience in claim handling and complaint resolution, work experience in the insurance industry, and a background in customer-focused roles.,