Civic Lead ( GM/AVP )

Civic Lead Role & Responsibilities:

Key Responsibilities:

Law Enforcement & Police Liaison

• Understand and interpret local police norms, protocols, and applicable laws.
• Manage day-to-day interactions with police authorities related to project sites.
• Handle and resolve on-ground police cases, FIRs, and legal matters involving land, labor, or public complaints.
• Maintain professional relationships with law enforcement agencies to ensure timely intervention when required.

Team Leadership & Oversight

• Guide, supervise, and build capabilities within the civic management team.
• Allocate responsibilities, monitor progress, and ensure timely resolution of civic-related issues.
• Train team members on protocols for site protection, documentation, and stakeholder engagement.

Land Survey, Possession & Site Protection

• Coordinate and oversee physical land surveys, demarcation, and formal possession processes.
• Prevent encroachments and unauthorized access to project lands.
• Safeguard company assets by addressing issues like soil theft, material pilferage from stores, and trespassing.
• Maintain site integrity by deploying appropriate physical security measures and civic protocols.

Stakeholder Engagement & Local Issue Management

• Build and maintain rapport with local influencers, community leaders, and stakeholders.
• Effectively handle local disputes, community objections, and protests in coordination with legal and business teams.
• Act as a bridge between the organization and local administrative bodies to ensure smooth project operations.

Authority Liaison & Documentation

• Liaise with municipal authorities, revenue officers, and other civic agencies for required approvals and issue resolution.
• Ensure proper documentation, follow-ups, and closure of civic cases in coordination with legal and revenue teams.
• Keep records of all site incidents, civic interventions, and authority communications.