Chief of Staff / Program Manager

As a Chief of Staff / Program Manager at upGrad, a global leader in the EdTech space, you will play a crucial role in supporting the senior leadership team. With 2-4 years of experience, you will thrive in a fast-paced and dynamic environment, driving key strategic initiatives and ensuring seamless cross-functional collaboration. Your responsibilities will include translating strategic objectives into actionable plans, managing critical cross-functional projects, and facilitating decision-making processes by providing clear recommendations. You will act as a central point of contact for effective communication between leadership and various teams, preparing impactful presentations and reports to articulate complex ideas concisely. Identifying opportunities to streamline operational processes and enhance efficiency will be a key part of your role, along with managing critical meeting cadences and anticipating potential challenges to proactively devise solutions. Tracking key performance indicators and metrics, providing regular reports to leadership, and conducting ad-hoc analysis will also be essential. You will have the opportunity to take ownership of diverse, high-priority special projects, work directly with senior leadership, and be exposed to high-impact strategic initiatives. The role offers a dynamic and challenging work environment with immense opportunities for learning and professional growth, emphasizing innovation, ownership, and collaboration. To excel in this role, you should possess strong academic credentials, exceptional communication skills, high energy, a proactive attitude, street smarts, and resourcefulness. Strong analytical and problem-solving skills, the ability to manage multiple projects concurrently, and emotional intelligence are also required. Join us at upGrad and be part of a culture that values innovation, ownership, and collaboration, where you can make a significant impact and grow both personally and professionally.,