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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat Voice & Blended Professional

Chat Voice & Blended Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 6 Lacs

Posted:8 hours ago| Platform:

Apply

Skills Required

blended process email support email non voice process international non voice semi voice chat support non voice kpo bpo non voice international chat process email process chat process back office chat international process web chat international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues through chat and voice channels.
Provide timely and effective solutions to customer complaints and concerns.
Collaborate with internal teams to improve overall customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Meet performance targets and quality standards set by the company.
Continuously update knowledge of products and services to provide accurate information to customers.

Job Requirements

Minimum 1 year of experience in customer service or a related field.
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in using computer systems and software applications.
Excellent interpersonal and teamwork skills.
Ability to adapt to changing situations and priorities.
Competitive salary and benefits will be offered to the right candidate.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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