Chat Voice & Blended Professional

0 - 5 years

1 - 6 Lacs

kolkata

Posted:8 hours ago| Platform: Naukri logo

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Skills Required

blended process email support email non voice process international non voice semi voice chat support non voice kpo bpo non voice international chat process email process chat process back office chat international process web chat international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description


Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Provide timely and accurate information about products or services.
  • Use problem-solving skills to address complex customer complaints.
  • Collaborate with internal teams to improve overall customer satisfaction.
  • Maintain high product knowledge to effectively communicate with customers.
  • Work in a fast-paced environment, meeting performance targets and deadlines.

Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer applications and software.
  • Ability to learn quickly and take on new challenges.
  • Strong attention to detail and organizational skills.
  • Experience in handling chat, voice, and blended processes.
  • Competitive salary and benefits will be offered to the right candidate.

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