Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Chat Support Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 4 Lacs

Posted:6 hours ago| Platform:

Apply

Skills Required

chat support blended process email support email non voice process international non voice non voice kpo bpo non voice international chat process email process chat process chat international process web chat international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Respond to customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information to customers via chat.
Utilize problem-solving skills to address complex customer complaints.
Collaborate with internal teams to improve overall customer experience.
Maintain high product knowledge to effectively support customers.
Consistently meet or exceed performance metrics, such as first call resolution rate and customer satisfaction scores.

Job Requirements

Proven experience in a customer-facing role, preferably in a chat support environment.
Excellent written and verbal communication skills are required.
Strong problem-solving and analytical skills are essential.
Ability to work in a fast-paced environment and manage multiple chats simultaneously.
Basic computer skills, including proficiency in Microsoft Office applications.
Strong attention to detail and the ability to maintain accuracy while working under pressure.

More Jobs at HUMAN BEFORE RESOURCE PRIVATE LIMITED

HR Professional

kolkata

Experience: Not specified

INR 2 - 5 Lacs

Blended/ Voice Process Professional

greater noida

INR 2 - 4 Lacs

Voice & Chat Support - Fresher

ranchi

Experience: Not specified

INR 1 - 2 Lacs

Fresher - Chat & Voice Backend Process

noida

Experience: Not specified

INR 1 - 4 Lacs

HR Professional

rajarhat

Experience: Not specified

INR 2 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

HUMAN BEFORE RESOURCE PRIVATE LIMITED

RecommendedJobs for You

Chat Support Executive

noida, new delhi, greater noida

Chat Support Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

rajarhat

Chat Support Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

sodepur

Chat Support Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

kolkata

Chat Support Executive

Success Stories

gurugram

Chat Support Executive

Industrial IT Solutions Pvt Ltd

india

Chat Support Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

rajarhat

Chat Support Executive

HUMAN BEFORE RESOURCE PRIVATE LIMITED

kolkata

Chat Support Executive

Digininja Private Limited

india

Chat Support Executive

Aneja's Training & Placement Services

mohali, chandigarh, panchkula