Posted:6 hours ago|
Platform:
On-site
Full Time
Job Opening: Chat Process (LEA)
Company: Adroit Synergies Pvt. Ltd. (Client – Airtel Payments Bank)
Location: Noida
Shift: 24×7 (Rotational)
Salary: ₹21,000 + ₹2,600 Travel Allowance
Qualification: Graduate
Experience: Minimum 1 year
Job Description:
Chat process (email & non-voice).
Handle queries from LEA, Bank & Payment Gateway via chat/email.
Review customer data & report suspicious activities.
Escalate fraud or risk cases when required.
Maintain accuracy & timely responses.
Requirements:
Good communication skills in English (written & verbal).
Strong analytical and problem-solving skills.
Knowledge of MS Excel (SQL is a plus).
Comfortable working in rotational shifts (24×7).
HR Contact: Rakhi – [9667215465]
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Adroit Synergies Pvt Ltd
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