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Docdort
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Chat Support Associate

Chat Support Associate

Docdort

0 years

3 - 4 Lacs

jabalpur madhya pradesh india

Posted:16 hours ago| Platform:

Apply

Skills Required

chat support drive service documentation compliance communication typing compensation

Work Mode

On-site

Job Type

Full Time

Job Description

Chat Process Associate – Ahmedabad | Hiring Through Jabalpur Drive

Work Mode:

On-site (Office)

Drive Location:

Jabalpur

Relocation Required:

Ahmedabad

Salary Range:

₹25,000 – ₹35,000 CTCPosition OverviewWe are seeking motivated individuals for the position of

Chat

Process Associate for our Ahmedabad office. This hiring is being conducted through a dedicated drive in Jabalpur. Candidates selected through the process must be willing to relocate to Ahmedabad for full-time, office-based work.This position offers excellent exposure in the travel service industry and is suitable for freshers as well as candidates with prior customer support experience.

Responsibilities

Handle customer queries related to travel through non-voice channels such as chat and email.
Provide clear, accurate, and timely responses to customer inquiries.
Manage booking-related issues, itinerary clarifications, cancellations, and general travel support.
Maintain service standards, documentation accuracy, and process compliance.
Work efficiently in rotational shifts, including night shifts as required.

Requirements

Minimum qualification: 12th pass, graduate, or diploma holder
Freshers can apply; prior BPO, customer service, or travel domain experience is an advantage
Strong written English communication skills
Good typing speed and basic computer proficiency
Willingness to relocate to Ahmedabad after selection
Comfortable with rotational and night shift schedules

Benefits And Compensation

CTC ranging from ₹25,000 to ₹35,000 based on experience and interview performance
Provident Fund
Shift allowances
Night shift cab (one-way) provided
Medical insurance
Career growth opportunities within the travel and customer experience sector

Work Location Details

Drive Location: Jabalpur
Final Joining Location: Ahmedabad (On-site)

Skills: communication,written communication,interantional call,email support,customer support,client support,international bpo,chat support,communication skills,international voice process

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Chat Support Associate