Change Management Lead

3 - 6 years

8 - 12 Lacs

Posted:22 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Client Transformation Enablement

  • Partner with clients post-ERP or commerce platform migration to design and execute structured change management plans.
  • Build strategies for digital adoption across the organization

Customer-Facing Adoption

  • Create interactive buyer portals, platform walkthroughs, and self-serve onboarding journeys.
  • Design knowledge bases, FAQs, and training demos to accelerate customer adoption.

Internal Stakeholder Enablement

  • Lead sales team enablement programs to ensure alignment with new digital processes.
  • Drive workshops and communication plans to onboard stakeholders across departments.

Methodology & Execution

  • Develop playbooks, communication cadences, and feedback loops to systematically manage change.
  • Collaborate with technology, design, and training teams to deliver integrated transformation experiences.

Strategic Leadership

  • Act as a trusted advisor to client leadership on adoption and cultural transformation.
  • Help shape Kensium s change management practice and frameworks.
Qualifications & Experience:
  • 3-6 years of

    hands-on experience in change management

  • Ability to design structured enablement programs (training, communications, onboarding workflows).
  • Comfortable working autonomously while collaborating across global cross-functional teams.
  • Exceptional stakeholder management, facilitation, and presentation skills

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Kensium Solutions logo
Kensium Solutions

Information Technology & Services

Chicago

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