3979 Change Management Jobs - Page 23

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the teamThis team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. About the roleThe YouTube Specialist will support various initiatives within the marketing department aimed at driving Paytm’s growth. This includes event management, customer acquisition, and social media engagement, as well as contributing to the development and success of the other programs. Why join us If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! About the Role: We’re looking for a YouTube Specialist who can take full ownership of Paytm’s YouTube presence. This is not just a content upload role — you will strategically manage, optimize, and grow the channel end-to-end, making YouTube a powerful platform for brand storytelling, product education, and organic discovery. This role requires someone who understands not just content and trends, but also SEO, compliance, algorithm behavior, and audience psychology — someone who can confidently make YouTube work for the brand without relying on external agencies. Key Responsibilities: YouTube Channel OwnershipIndependently manage Paytm’s YouTube channel, from content planning to publishing and optimization. Content Calendar ManagementBuild a consistent pipeline of content aligned with product launches, campaigns, and brand priorities. YouTube SEO & DiscoverabilityUse keyword research, tagging, optimized titles/descriptions, and metadata strategies to boost search visibility and ranking. YouTube ComplianceEnsure all content complies with YouTube’s community guidelines, copyright rules, and platform monetization policies. Analytics & ReportingTrack performance metrics (CTR, retention, watch time, impressions) and deliver insights with actionable improvements. Search Gap ResolutionAudit YouTube search behavior around Paytm-related keywords and fill gaps with targeted content. CollaborationWork closely with social, marketing, content, and design teams to turn briefs into platform-relevant videos. Trend AdaptationSpot and adapt YouTube and Shorts trends, formats, and hooks relevant to the Paytm audience. Community EngagementMonitor comments and community tab posts, ensuring brand-safe and responsive communication. Content OptimizationImprove older content by reworking thumbnails, tags, and titles based on performance insights. Required Skills & Experience: Proven experience managing a branded YouTube channel with significant viewership (preferably 100K+ subscribers or 10M+ views) Strong knowledge of YouTube Studio, algorithm behavior, content strategy, and growth techniques Expertise in YouTube SEO, keyword research (TubeBuddy, VidIQ, SEMrush, etc.), and metadata optimization Clear understanding of YouTube’s policies, copyright compliance, and branded content rules Ability to work independently, take initiative, and run the channel without supervision Comfortable collaborating across cross-functional teams and agencies Data-driven mindset with strong storytelling and visual judgment Preferred: Google’s YouTube Certification (via Creator Academy) Google Ads Video Certification (bonus) Experience in fintech, tech startups, media platforms, or consumer brands Exposure to both long-form and Shorts content strategy

Responsibilities Drafting Team: The Drafting team is responsible for ensuring that all BNP Paribas confirmations are Dispatched to clients i.e Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Drafting team is also responsible to perform final verification of the trade economics before dispatching the final confirmations to counterparts. The team works closely with other Trade Processing teams, legal teams and Front Office to ensure timely communication for any booking discrepancies, template issues and outstanding confirmations. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records for EQD Derivatives Ensure set KPIs are met Play a Role in Project Management Contributing Responsibilities Continuous Control & Improvement Continuous review of processes and controls ensuring we minimize the Operational Risk to BNP Paribas. Contribute to the Permanent Control framework Projects Participate to global projects related to any Documentation processes improvements. Play a key Role in Project Management Key Results Areas Process Alignment Capacity to handle analysis/ continuous improvement/light touch projects Transversality of the global setup Technical & Behavioral Competencies Technical Competencies Fluent English ISDA definitions & templates Front to back workflow Risk Management Strong analytical skills Ability to innovate Strong team player and strong problem-solving mindset as well as client-oriented Advanced proficiency in Excel & presentations Behavioral Competencies Organized & good resistance to stress Attention to detail Ability to prioritize workloads & use a proactive approach to meet deadlines Self-discipline & autonomy Adaptability & Change Management: Fungible resource who is ready to adapt Strong Client Focus: Client is at the center of all our concerns. Escalation & Reporting Effective escalation and consensus builder Specific Qualifications(if Required) Experience in Documentation prefered (drafting /chasing/matching) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills: (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to set up relevant performance indicators Ability to understand, explain and support change Analytical Ability Ability to anticipate business / strategic evolution Ability to understand, explain and support change Education Level Bachelor Degree or equivalent Experience Level At least 3 years

Position Purpose As a part of F&RS, SoFRESH (Support On F&RS) team provides a worldwide support as first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide the most efficient user experience for current and new systems (Integrity control, Jurisdiction and incident management). We communicate and coordinate Finance Production topics. We participate in the industrialization of the Group Finance departments promoting best practices and knowledge sharing and aligning tools, norms & methodologies. We rationalize finance production processes and reinforce controls within regional processing centers complying with the group policies. Responsibilities Main functions The SoFRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Jurisdiction, the Incident Management and the Data Integrity controls. This is full night shift role which will start from 9.30 PM India time till 6/7 AM India time. From Sunday night to Friday morning or from Monday night to Saturday morning. Main functions: - Pillar 1 - Control Integrity and Data availability - Pillar 2 - Administrate Finance Systems - Pillar 3 - First level of Support for Incident and Request linked to Finance Systems - Pillar 4 - Proactivity in the communication Other functions: - Ensure the high team standard are respected performing recurrent controls - Training in support tasks REQUIREMENTS Qualification and occupational experience Graduate, Engineer in Information Technology / Computer science. 4-6 years of experience in Support (ServiceNow tool exp) Proficiency level of English speaking is mandatory, French will be appreciated IT Skills MS Excel & Mainframe IBM 30XX is a plus. Essential specific requirements Client Care Hands-on experience of systems, interfaces and IT processes investigation Problem solving and action / change management oriented. Ability to work in team mode and support other colleagues in a changing perimeter. Knowledge of BNPP organization and business lines will also be appreciated Strong analytical skills and ability getting a general overview of situations and issues. Good organization skills and commitment to deliver. Ability to manage multiple responsibilities and duties (support on wide system scope) Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise. Experience in working in project mode, hands-on experience of systems migrations and management of PMO (project management office) would be a plus. Knowledge of financial accounting and management accounting processes, standards, controls and systems. Candidate must have to work in full Night Shift i.e. from 9.30 PM to 6/7AM India time from Sunday night to Friday morning or from Monday night to Saturday morning. Also must work on weekend & Indian holidays depending on requirement. Other Contributions Excellent communication skills in English (written and verbal) are mandatory. French will be an added advantage. Effective communication with all stakeholders, End-users & Technical team.

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPI¢s executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. - Grade Specific Role Overview:¢¢Provides services according to the Service Delivery scope to meet specific KPIs¢¢Supports delivery of Procurement services into the Business¢¢Maintains a proactive working attitude towards the Client¢¢Has basic knowledge of the Stakeholder community within the work perimeter¢¢Manages relationships with Stakeholders¢¢Understands P2P processes ¢¢Has knowledge about cross-functional work¢¢Monitors process adherence across work perimeter and escalates as needed ¢¢Coordinates/supports junior professionals in process adherence and problem solving¢¢Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:¢¢Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets¢¢Demonstrates knowledge of processes and procedures relevant to the function¢¢Accountable for process compliance within the work perimeter¢¢Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashion¢¢Responsive to local Stakeholders in solving day-to-day activities¢¢Provides subject matter expertise as needed by other team members¢¢Supports junior professionals in day-to-day activities ¢¢Helps the team to achieve common goals¢¢Acts to overall procurement policies and processes¢¢Continually strives to simplify, standardize and improve processes ¢¢Continually seeks out ways to improve Client satisfaction¢¢Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team members¢¢Supports transformation projects activites Skills (competencies)

6 -8 Years experience on creating Design documents, Implementation/ Change Management Plans or Optimization of reports (beyond day-to-day routine operations) is a must. Expertise in Implement &/or design (design is must) of one of the following - Priority is Firewall and good if candidates have hands on exp on Identity solutions, Email Security, Web Security/Proxy, Cloud Security. Cisco ISE is a plus

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

As a Growth Platforms Technology Specialist, you ll play a key role in managing the go-to-market (GTM) platforms that complement our core sales and marketing ecosystem. As part of the Experience & Platforms Team, you ll help optimize third-party tools such as Databook, Bombora, and LinkedIn Sales Navigator platforms that enable our professionals to better engage prospects, collaborate across teams, and deliver compelling client experiences. This role balances oversight of plug-and-play tools (requiring user administration, usage monitoring, and enablement support) with deeper involvement in configurable platforms (requiring a strong understanding of data relationships, platform design, and integration across the GTM stack). Manage user administration, license allocation, and platform access Monitor engagement and usage trends; escalate needs or gaps to platform leads Support change management efforts to encourage adoption and alignment with GTM strategies Assist in the creation of enablement resources, training, and communications Track ROI and usage patterns to inform future investment or optimization decisions Familiarity with automation tools such as Power Automate and basic API integrations Exposure to reporting or dashboard tools (e.g., Power BI, native analytics) to track adoption and drive insights Ability to translate technical changes into user-centric experiences and simplify platform complexity for end users Proven ability to manage multiple priorities and deliver results in a fast-paced environment Adaptability and willingness to learn new technologies and methodologies Ability to travel as needed Skills Hands-on experience with workflow design, user interface customization, and process optimization Experience with plug-and-play tools (e.g., LinkedIn Sales Navigator, Bombora) focused on user administration, reporting, and enablement Working knowledge of configurable platforms such as Wrike, including workflow and structure setup Understanding of data relationships, platform interoperability, and integrations across CRM, marketing automation platforms Familiarity with the go-to-market funnel, including sales enablement, lead generation, and content lif ecycle workflows Strong problem-solving skills with the ability to analyze issues and implement effective solutions Excellent communication skills and experience collaborating in a global, distributed, and cross-cultural team environment Experience working in or alongside Agile project teams with comfort in iterative delivery and cross functional coordination Education / Professional Experience/ Qualifications Bachelor s degree in information technology, Business Administration, or a related field 3+ years of experience supporting go-to-market (GTM) platform operations or configuration Fetchxml, Dynamic365, Database, Sql Queries, Sharepoint, Azure Synapse, Sql, Api Integration, C# Java

Senior Project Manager - Cross-Functional Program DeliveryLocation: [Hyderabad / Remote / Hybrid]Experience: 8-12 yearsEmployment Type: Full-TimeAbout Prodigy:At Prodigy Systems and Services (Prodigy), we are a fast-growing software services company with 18+ years of delivering success stories across industries Our dynamic, expanding team of 85+ experts is committed to excellence, innovation, and client satisfaction As we continue scaling, we are seeking a highly accountable, results-driven Senior Project Manager to lead complex, cross-functional programs and drive impeccable executionRole Overview:We are looking for an exceptional Project Manager a true taskmaster and outcome owner who can manage at least 6 diverse teams, drive tight execution against timelines, escalate widely and appropriately, and command executive attention when needed You must be proactive, detailed, relentless in follow-up, and have the professionalism and communication skills to manage escalations through email, Microsoft Teams, and ServiceNow Change Management processes effectivelyKey Responsibilities: Drive multiple complex cross-team initiatives, ensuring on-time, quality delivery across all workstreams Manage project plans, dependencies, resource allocations, timelines, and deliverables with laser focus Escalate risks and blockers early involve the right leaders, drive attention, and resolve issues swiftly Build and maintain executive-level JIRA dashboards and real-time reporting for leadership visibility Own and manage ServiceNow Change Management processes from change requests, approvals, communication plans, to execution Ensure outstanding communication create crisp email updates, Teams notifications, and executive summaries Uphold strict JIRA hygiene enforce clean, up-to-date epics, stories, tasks, dependencies, and deliverables Lead effective stand-ups, program reviews, risk assessments, and status meetings across all teams Maintain discipline, accountability, and urgency at every project milestone Foster a high-performance culture of commitment, transparency, and delivery excellenceMust-Have Skills: 8-12 years of strong Project/Program Management experience in software or IT services Proven track record leading large, multi-team initiatives with interdependencies Expert JIRA skills creating dashboards, workflows, reports, and enforcing task hygiene Extensive ServiceNow Change Management experience managing approvals, communications, change plans Exceptional communication skills can craft precise executive emails, Teams announcements, meeting notes, and escalation notices Ability to escalate critical issues across teams and obtain executive visibility and action swiftly Deep understanding of Agile, Scrum, Kanban, and cross-functional collaboration models Highly self-driven, organized, and relentless in driving outcomes and ensuring no detail is overlookedPreferred Skills: Experience working with distributed and offshore delivery teams Certifications such as PMP, CSM, or PMI-ACP Familiarity with Confluence, MS Project, Smartsheet, or equivalent tools Understanding of integration projects, SaaS platforms, or IT Operations programsKey Attributes We Are Looking For: Taskmaster Mindset - No gaps, no slippages, no assumptions Escalation Champion - Raises risks early, appropriately, and widely to drive quick resolutions Outcome Driver - Focused on results, not just activities Executive Communicator - Crafts messaging for VP, Director, and C-level audiences crisply Delivery Obsession - Relentless about meeting timelines and exceeding stakeholder expectations Professional Under Pressure - Handles escalations and setbacks with maturity and resilience High Work Ethic - Willing to work hard, follow through on every commitment, and lead by exampleWhy Join Prodigy? Be part of a company thats growing fast and delivering to Fortune 500 clients Own high-impact programs and drive outcomes that matter Work directly with executives and have true visibility for your work Competitive salary, performance-based bonuses, and clear career growth pathsReady to lead, escalate, communicate, and deliver at the highest level?

Please refer the below document for work responsibilities SNEHA, a Mumbai based non-profit organisation that works with women, children and families in communities; and with public health and safety systems. Our innovative work in vulnerable settlements aims to reduce maternal and neonatal mortality and morbidity, child malnutrition, reduce adolescent anaemia and gender-based violence - all key determinants of health equity for the family and the community at large. Today, SNEHA is a 500+ person-strong organisation with extensive on-ground experience in helping build healthy lives of urban women and children Our programs include Maternal and Child Health, Empowerment Health and Sexuality of Adolescents, Public System Partnership, Prevention of Violence against Women and Children, Nurse Aide Program, Palliative Care, and Livelihood Generation. ABOUT THE DOMAIN SNEHA aims to establish an evidence-base for models of urban health intervention that can be scaled and replicated by the government and other NGOs. One of the ways of achieving this is by evaluating the impact of interventions according to the stated objectives of the program, and by designing strong and efficient data management and visualization systems which help monitor the intervention. SNEHA s Information Management (IM) domain plays an integral role in this process, and aims to: To design and implement Business Intelligence system to enable data-driven decisions To strengthen IT infrastructure for data security and smooth functioning of routine tasks To design and develop technology-based initiatives to aid implementation of programs and WHAT S IN IT FOR ME (WIIFM) - AT SNEHA At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork can flourish. If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you!! https: / / www.linkedin.com / company / 544355 / https: / / www.instagram.com / snehamumbai_official / https: / / www.linkedin.com / company / 544355 / https: / / www.youtube.com / @snehamumbai PROFILE SNAPSHOT Core Responsibilities Collaborate with program and domain teams to understand operational workflows and proactively identify areas where technology can improve efficiency and data-driven decision-making. Support the implementation of technology solutions aligned with organizational priorities and defined roadmaps. Work with the senior leadership to translate strategic goals into executable plans, including tools and process improvements. Assist in documenting, mapping, and streamlining key business processes to support digital Work closely with the Monitoring and Evaluation (M&E) team to support the effective use of data for program insights and decision-making. Assist in the implementation and maintenance of information systems that enhance data collection, Support the maintenance and improvement of existing IT infrastructure across SNEHA locations. Assist in evaluating hardware, software, and network requirements to ensure smooth deployment and functioning of applications. Monitor availability of devices, connectivity, and system access for staff, and escalate requirements to Role: We are looking for a professional with experience in the Information Technology industry who can support the implementation of SNEHA s technology roadmap, aligning with the organizations mission and programmatic goals. The candidate will be responsible for managing technology solutions and data systems that enable efficient service delivery and impact measurement. With a strong grounding in data management and systems integration, the ideal candidate will be adept at translating organizational needs into effective technology solutions. Familiarity with development sector operations will be valuable in understanding the specific context and needs of end users and stakeholders. Educational Requirement: BTech/MSc; MTech desirable Experience: 8-10 yrs years in the IT/Data industry Location: Santacruz, Mumbai Reports to: Chief Executive Officer with a dotted line reporting to Fractional Chief Technology Officer (fCTO) Apply: Applications are to be sent via email to damini.pandey@snehamumbai.org with the Subject line: Associate Director- IM Date Published: 18-June-25 Maintain documentation related to IT assets, licenses, and support contracts Support identification and coordination with vendors and partners for technology development and implementation. Support the evaluation and coordination of technology partners, and assist in managing contracts and deliverables within defined cost, time, and quality parameters. Facilitate and communicate the need, progress, and benefits of automation to build user ownership and inspire engagement in implementation. Build internal team capacity on technological tools and processes. Assist in monitoring IT operations and suggest improvements to enhance usability and efficiency. Business Acumen: Ability to understand end-user challenges, evaluate technology solutions within budget, analyze costs, and compare service providers. Professional Expertise: In-depth knowledge of technology applications, data management, security, storage systems, networking, sector-specific emerging technologies, and capacity building. Trust and Integrity: Demonstrates the highest standards of integrity in all internal and external interactions. Organizational Skills: Strong time management, efficiency, and ability to prioritize competing demands. Agility & Flexibility: Capable of managing multiple projects, meeting tight deadlines, and navigating ambiguity. Diversity Sensitivity: Comfortable working with diverse populations and sensitive to issues in Health, Nutrition, and Violence. BEHAVIORAL COMPETENCIES Coaching and Mentoring: Ability to develop and manage team members across levels and facilitate user adoption of technology solutions through collaboration. Communication Skills: High emotional intelligence, relationship-building, and ability to manage diverse perspectives effectively. Influencing: Ability to persuasively communicate what benefits the organization and the communities it serves. Proactiveness: Demonstrates a forward-thinking approach by anticipating technological needs and risks, taking initiative, and implementing timely solutions to enhance system efficiency and organizational readiness. Collaborative & Supportive Mindset: Works well in a team-oriented environment, offering help and encouraging peers. Adaptability & Prioritization: Thrives in a dynamic environment, managing multiple tasks and shifting priorities effectively. Systems Thinking & Innovation Orientation: Understands the bigger picture and thinks strategically about data architecture and workflows. Come and be a catalyst for innovation and positive change apply today to shape the

Position Purpose An increasing role is played by ISPL Operations to support Client Engagement Protection and Global Markets Business line. The positions main purpose is to equip ISPL Operations with the ability to contribute to Continuous Improvement & driving of efficiency Program. Need experienced resources with a strong foothold in Lean/project improvement initiatives and strong project management background. To assist Business lines in the development, expansion, growth of its business activities by ensuring the end-to-end value chain design is addressing several aspects such as Process Expertise, Operational efficiency (Automation, Process Design, etc.) & Financial Security (Payment transparency, Sanctions, Group policies, etc.) Responsibilities Drive continuous improvement mindset and journeys Execute transversal tasks Manage local CI (Continuous improvement) Community, including new members onboarding and roadmap planning Perform new Lean Ambassadors Onboarding Training Animate Community (Campaigns and Events) Support Lean Ambassadors Cells Maintain & support Community Portal (SharePoint) Manage, promote and report the portal details Provide methodological support for High Potential ideas and empower Lean Ambassadors to support Low / Medium Potential ideas Provide technical support to ideas submitters (e.g., troubleshooting, bug reporting) Technical & Behavioral Competencies Sharepoint Administration, Workflow Automation, Integration, Data Modeling, Power Query, Data Analysis Expressions, Data visualization techniques, Advanced power BI Features. Must have worked on Continuous improvement initiatives Coaching and mentoring experience will be an added advantage Excellent marketing, interpersonal and communication skills (written and verbal) & ability to articulate Results driven, with a strong sense of accountability. Able to function autonomously Ability to manage large workloads and tight deadlines Proactive & effective collaborator Excellent presentation & problem solving skills Good understanding of Banking operations, not mandatory though Great skills with MS Office suite Event management experience preferred International exposure preferred Specific Qualifications(if required) Change Management Team within Operations is a Transversal Business Line playing a support role to Operations pertaining to Global Markets, Cash Management & Client Management teams. The team mainly supports Business Operations by looking into Transitions/Project Management, Continuous Improvement Projects & MIS/Dashboards for Operations perimeter. Skills Behavioural Skills(Please select up to 4 skills) Ability to share / pass on knowledge Ability to deliver / Results driven Creativity & Innovation / Problem solving Communication skills - oral & written Transversal Skills: (Please select up to 5 skills)Ability to manage a projectAbility to develop and adapt a processAnalytical AbilityAbility to manage / facilitate a meeting, seminar, committee, trainingAbility to develop others & improve their skillsEducation Level:Bachelor Degree or equivalentExperience LevelAt least 10 years

Position Purpose Global Markets Documentation The officer will be a part of the Chasing and Matching team for Foreign Exchange, Money Market instruments Responsibilities Direct Responsibilities Chasing and Matching Team: The Chasing team is responsible for ensuring that all BNP Paribas confirmations are retrieved from clients executed for Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Chasing team is also responsible in resolving any Litigation that clients may raise upon receipt of the BNP Confirmation. This will involve investigating the issue and liaising with internal teams such as FO, Trade Support, Drafting team, Local back Office, Legal depending on the type of Litigation raised until resolution. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Responsible for timely and accurate matching of SWIFT confirmation Working knowledge of MT 300, MT 320, and third party platforms like Mysis and GTSS Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Play a Role in Project Management Prepare KPI file as per set frequency Support decision making process by performing data analysis Periodically revisit existing KPIs to make it more robust for the betterment of the process Ensure quality assurance by performing spot checks & maintenance of internal error log. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Contribute to the quality of the team by: keeping personal training up to date highlighting processing improvement opportunities assisting in the training of new entrants Experience in OTC Derivatives Technical & Behavioral Competencies Technical competencies Computer skills is highly a must Fluent English Preferably experience in Matching of trades in SWIFT Time Management Basic understanding of OTC products Ensure accurate completion of drafting tasks within the internal service level agreements, client requirement and regulatory timelines Behavioral Competencies: Organized & good resistance to stress Attention to detail: the confirmation is the ultimate document which bind the bank with the counterparty, 100% correct is non-negotiable Self-discipline & autonomy: Each team member has its own portfolio of clients, which need to be managed efficiently. Ability to work on its own with little supervision. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus: Client is at the center of all our concerns.. Escalation & Reporting process: all team members need to closely follow escalation rules in place with all different stakeholders. Comply with relevant regulatory targets e.g CFTC,EMIR targets. Being able to efficiently raise to manager issues encountered on a daily basis, even if those are not forecasted in existing processes Specific Qualifications (if required) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Attention to detail / rigor Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to anticipate business / strategic evolution Transversal Skills: (Please select up to 5 skills) Education Level: Bachelor Degree or equivalent Experience Level At least 2 years

Position Purpose Global Markets Documentation The officer will be a part of the Chasing and Matching team for Foreign Exchange, Money Market instruments Direct Responsibilities Chasing and Matching Team: The Chasing team is responsible for ensuring that all BNP Paribas confirmations are retrieved from clients executed for Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Chasing team is also responsible in resolving any Litigation that clients may raise upon receipt of the BNP Confirmation. This will involve investigating the issue and liaising with internal teams such as FO, Trade Support, Drafting team, Local back Office, Legal depending on the type of Litigation raised until resolution. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Responsible for timely and accurate matching of SWIFT confirmation Working knowledge of MT 300, MT 320, and third party platforms like Mysis and GTSS Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Play a Role in Project Management Prepare KPI file as per set frequency Support decision making process by performing data analysis Periodically revisit existing KPIs to make it more robust for the betterment of the process Ensure quality assurance by performing spot checks & maintenance of internal error log. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records Ensure set KPIs are met Contribute to the quality of the team by: keeping personal training up to date highlighting processing improvement opportunities assisting in the training of new entrants Experience in OTC Derivatives Technical & Behavioral Competencies Technical competencies Computer skills is highly a must Fluent English Preferably experience in Matching of trades in SWIFT Time Management Basic understanding of OTC products Ensure accurate completion of drafting tasks within the internal service level agreements, client requirement and regulatory timelines Behavioral Competencies: Organized & good resistance to stress Attention to detail: the confirmation is the ultimate document which bind the bank with the counterparty, 100% correct is non-negotiable Self-discipline & autonomy: Each team member has its own portfolio of clients, which need to be managed efficiently. Ability to work on its own with little supervision. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus: Client is at the center of all our concerns.. Escalation & Reporting process: all team members need to closely follow escalation rules in place with all different stakeholders. Comply with relevant regulatory targets e.g CFTC,EMIR targets. Being able to efficiently raise to manager issues encountered on a daily basis, even if those are not forecasted in existing processes Specific Qualifications (if required) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English (both oral and written communication) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Attention to detail / rigor Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to inspire others & generate people's commitment Ability to anticipate business / strategic evolution Transversal Skills: (Please select up to 5 skills) Education Level: Bachelor Degree or equivalent Experience Level At least 2 years

Senior Associate Product Control Position Control Analysis Position Purpose We are looking for dedicated individual to join our team as a Team Leader within the Product Control space. Below are few responsibilities which are to be complied by individual. The group has multiple teams within the Product Control umbrella of which Position Management is a stream which also involves reconciliations. The incumbent will join the current team and will help create stability and allow for the growth of the teams in India. Responsibilities The responsibilities of the role include 1. To perform day-to-day trade & position reconciliation and analyze all the breaks arisen from the related reconciliation reports to ensure proper control and measure the associated risks on all outstanding breaks. Perform Control reports & published to stakeholders Effectively communicating insights and plans to cross-functional teams and management. Gathering critical information from meetings with various stakeholders and producing useful results/reports. Working closely with SMEs, change and governance, technology and operational leads to drive the changes. Prioritizing initiatives based on business needs and requirements. Conduct Governance calls covering Aged/high value exceptions & get appropriate timelines for resolution Identify any potential items which could expose team to Audit findings & proactively remediate Identify risk & work towards risk mitigation The team works closely with other Trade Support teams and Trading to ensure timely communication for any breaks identified. Main drivers are client service quality, independent control, operational risk safety and cost efficiency. Direct Responsibilities Position guarantee Senior Associate has the responsibility to make sure positions are in line & guarantee that positions in booking systems are correct. Team is in charge of position controls & uses all the reconciliations tools available. The reconciliation is exhaustive & is done on a daily basis. Assigned reports must be checked & analyzed every day & all exceptions to be reported escalated as appropriate Break Analysis Making sure completion of assigned tasks of breaks, Communicating the breaks as soon as possible to the related teams (trade support, FO, BO) for action/correction. Providing a complete, detailed & pertinent analysis to let the trade support, Settlements, CA & other teams involved immediately do the appropriate action/correction. Tasks embedded to fulfill those objectives There are different level of reconciliation performed by the team at Trade, Position & Cashflow level. Make sure all the exceptions are investigated same day & reported to respective teams involved in the chain to make required correction in tool Reconciliations Improvements Senior Associate is constantly concerned by ensuring that reconciliation tools run correctly & provide reliable results. Making the reconciliation tools evolve to fulfill with production needs --> new systems, new products, and specific request from trade support. Extending the global area of reconciliations in order to reduce operational risk where applicable. Implementing/enhancing reconciliation tools to fit with trade support, Settlements, CA & other teams needs. Transversal involvement Is in charge of all reconciliation assigned & is indeed involved in the process Ensure all the Reconciliation process in place are performed efficiently & effectively in a timely manner. Take Initiatives, communicate with BO & other PCA sites on the enhancement & development of new Reconciliation processes Completion of ORUS on Daily basis Technical & Behavioral Competencies Technical Knowledge MBA from a reputed business school will be an added advantage Strong Preference to have MS and programming skills (VBA, Alteryx, Python) would be a significant plus. Good understanding of trade life cycle with experience into reconciliations, trade capture/settlements will be preferred Skills and competencies Analytical mindset : Aptitude to understand the F2B workflows and handle exceptional issues with logical mindsets to communicate with Front Office Ability to influence: Influence stakeholders and work closely with them to determine acceptable solutions. Time management : Excellent planning, organizational and time management skills Attention to detail: Escalate in timely manner, highlight any abnormalities Innovation and initiatives (Think outside the box): Demonstrate willingness to constantly improve the status quo. Understand well the processes & suggest innovative ideas. Self-discipline & autonomy: Have a constant delivery on time mindset, on the daily production. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Specific Qualifications (if required) Strong Preference to have Bachelor or Master Degree on Economics, Mathematics or Finance. Technical knowledge would be an added advantage within Automation tools such as Alteryx, UI Path, Python, etc 2-8 years of relevant experience. Skills Referential Behavioural Skills : Creativity & Innovation / Problem solving Attention to detail / rigor Solution focused / can do attitude Ability to collaborate Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to develop and leverage networks Ability to develop and adapt a process Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level 2 to 8 years

Responsibilities Drafting Team: The Drafting team is responsible for ensuring that all BNPParibas confirmations are Dispatched to clients i.e Interbank and Corporate Clients. The team covers a wide range of products traded by the Trading desks such as Vanilla products and the more complex Structured trades. The Drafting team is also responsible to perform final verification of the trade economics before dispatching the final confirmations to counterparts. The team works closely with other Trade Processing teams, legal teams and Front Office to ensure timely communication for any booking discrepancies, template issues and outstanding confirmations. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls Ensure appropriate escalation to management as soon as an issue is identified. Ensure that documentation controls are done daily, comments detailed clearly, and be responsible for reliability of records for EQD Derivatives Ensure set KPIs are met Play a Role in Project Management Contributing Responsibilities Continuous Control & Improvement: Continuous review of processes and controls ensuring we minimize the Operational Risk to BNP Paribas. Contribute to the Control framework Projects Participate to global projects related to any Documentation processes improvements. Play a key Role in Project Management Key results areas: Process Alignment Capacity to handle analysis/ continuous improvement/light touch projects Transversality of the global setup Technical & Behavioral Competencies Technical competencies: Fluent English ISDA definitions & templates Front to back workflow Risk Management Strong analytical skills Ability to innovate Strong team player and strong problem-solving mindset as well as client-oriented Advanced proficiency in Excel & presentations Behavioral Competencies: Organized & good resistance to stress Attention to detail Ability to prioritize workloads & use a proactive approach to meet deadlines Self-discipline & autonomy Adaptability & Change ManagementFungible resource who is ready to adapt Strong Client FocusClient is at the center of all our concerns. Escalation & Reporting Effective escalation and consensus builder Specific Qualifications(if required) Experience in Documentation prefered (drafting /chasing/matching) Bachelor or Master Degree on Economics, Mathematics or Finance. Fluent in English(both oral and written communication) Skills Referential BehaviouralSkills(Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Client focused Communication skills - oral & written Transversal Skills: (Please select up to 5 skills)Ability to set up relevant performance indicatorsAbility to understand, explain and support changeAnalytical AbilityAbility to anticipate business / strategic evolutionAbility to understand, explain and support changeEducation Level:Bachelor Degree or equivalentExperience LevelAt least 3 years

Position Purpose As part of the ISPL ESM team, the ESM governance officer will primarily be responsible for the following activities: Third party contracts migration and deployment to the target application Industrialisation and support for ESM Governance Collaborate with global stakeholders and SMEs for documentation of SOPs, processes for contract management, demand management, and risk management Responsibilities Direct Responsibilities Third party contracts migration and deployment to the target application o Collaborate with the global stakeholders such as the contract owners to collect the contracts and its corresponding key metrics, and follow through with global stakeholders based on the contract lifecycle o Build dashboards to generate value (in terms of management / follow-up / control / etc) for the key stakeholders based on the data generated from contracts collection and representation o Maintain detailed documentation of the contract representation rules, and establish change management for a smooth transition o Management of data quality as per the indicators, identify gaps and address quality issues, such as inconsistencies, and missing values. o Validate migrated data against the source data as per specified business requirements o Automatization of quality check (unitary for each contract represented / globally to secure global consistency) Industrialisation and support for ESM Governance o Provide the necessary support for the ESM global governance team to collaborate, consolidate key decision components, and to prepare for the CIB ITO management approval presentations o Assess and track the feedback received from the senior management and incorporate the inputs for upcoming strategic renewals and review o Prepare and maintain the ESM governance databank accurately in accordance with the guidelines to facilitate contract renewals anticipation and corresponding actions o Perform in-depth research to understand, analyse the end-to-end governance pipeline and contribute to the development of interim and long term industralisation solutions for better, faster outcome o Support with the change management of the proposed Industrialisation solutions o Track and produce the KPI dashboards as per the defined governance metrics Documentation of SOPs, processes for contract management, demand management, and risk management o Collaborate with the global stakeholders to study, research and document the ESM processes pertaining to contract, demand management and risk management o Prepare ESM tools and application guidebook to enhance team performance and for training purposes Technical & Behavioral Competencies The position will require: - Communication, collaborative approach and global stakeholders management capabilities to connect & build strong working relationships with global counterparts - Pursue high levels of accuracy, attention to detail, logical thinking to facilitate the contract migration process and CIB ITO management approvals governance - Background in Industrialisation and change management processes - Previous experience in documentation of SOPs, and senior management presentations Specific Qualifications (if required) NA Skills Referential Behavioural Skills(Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Client focused Ability to share / pass on knowledge Transversal Skills: (Please select up to 5 skills)Analytical AbilityAbility to understand, explain and support changeAbility to develop and adapt a processAbility to develop and leverage networksAbility to manage a projectEducation Level:Bachelor Degree or equivalentExperience LevelAt least 10 years

Position Purpose As a part of FRESH, SO FRESH (Support On FRESH) team provides a worldwide support as first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide the most efficient user experience for current and new systems (Integrity control, Jurisdiction and incident management). We communicate and coordinate Finance Production topics. We participate in the industrialization of the Group Finance departments promoting best practices and knowledge sharing and aligning tools, norms & methodologies. We rationalize finance production processes and reinforce controls within regional processing centers complying with the group policies. Responsibilities The So FRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Incident Management in SNOW, Jurisdiction and the Data Integrity controls. Pillar 1 - Support for Incidents and Requests linked to Finance Systems - Perform first level analysis on reported issues (SNOW tickets) and identify roadmap for resolution. Provide solution when possible or under scope - Coordinate tasks performed on behalf of users by different teams - Coordinate solution implementation with system providersIT Application Support, Developers and Business Analyst teams - Basic technical intervention on system like Mainframe. - Provide support in APAC & EMEA time zones. Pillar 2 - Control Application, Data availability and Integrity - Daily control on availability of systems and their data - Flow monitoring controlreception, analysis and communication to IT teams involved. - Reconciliation and Coordination (Technical accounts /Index reconciliations) - Execute standard processes for data extraction, processing and reporting Pillar 3 - Administer Finance Systems - Access rights administration - Controls and reconciliations - Parameterization, roll-over, configuration to prepare systems Pillar 4 Proactive Communication - Communicate health of Finance systems - Coordination with the main providers on Financial Accounting systems - Coordinate & review contributions for meetings and discussions during critical closing and delivery processes Other functions: - Participate in implementing Projects (new systems/new process) - Ensure the high team standard are respected performing recurrent controls - Training in support tasks Qualification and occupational experience Graduate, Engineer or Master in Information Technology 3-5 years of experience in Support or in Project for Financial Systems ideally Proficiency level of English speaking is mandatory, French will be appreciated Essential specific requirements Hands-on experience of systems, interfaces and IT processes investigation Problem solving and action / change management oriented. Ability to work in team mode and support other colleagues in a changing perimeter. Knowledge of BNPP organization and business lines will also be appreciated Strong analytical skills and ability getting a general overview of situations and issues. Good organization skills and commitment to deliver. Ability to manage multiple responsibilities and duties (support on wide system scope) Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise. Experience in working in project mode, hands-on experience of systems migrations and management of PMO (project management office) would be a plus. Candidate might have to work in Shift (Morning or EMEA or night shift) depend on business requirement Also might have to work on weekend & India holidays depending on requirement. Very good skills using MS Office Productivity tools like MS Excel, MS Access, MS PowerPoint and MS Projects etc. Experience in collaborating with different IT groups in support, development and security groups will be preferred Knowledge of financial accounting and management accounting processes, standards, controls and systems will be a plus Other Contributions Excellent communication skills in English (written and verbal) are mandatory. French will be an added advantage. Effective communication with all stakeholders, End-users & Technical team

We are seeking a seasoned Associate General Manager Human Resources to lead HR functions at Evertogen Life Sciences, our OSD formulation manufacturing facility. In this pivotal role, you will design and execute HR strategies that support business objectives, drive employee engagement, and ensure compliance with statutory norms. You will oversee talent acquisition, performance management, and learning & development, while also handling employee relations, grievance resolution, and disciplinary actions. You will collaborate with department heads to align manpower planning with succession strategies and lead initiatives to support internal and regulatory audits. Your role will also involve budgeting for HR activities and managing leave and overtime processes. If you are passionate about building a high-performing and compliant workforce, we invite you to apply. Job Details: Industry: OSD Formulation (Pharmaceuticals) Department: Human Resources Role: Associate General Manager Human Resources Location: Jadcherla Compensation: Up to 18 LPA Experience: 13-18 Years Employment Type: Full-time Qualifications: Bachelor's degree in Human Resources or related field; MBA in HR preferred. Responsibilities: Strategic HR Leadership & Talent Acquisition Develop and execute HR strategies aligned with organizational goals. Guide department heads on workforce planning and talent management. Lead change management initiatives for continuous improvement. Create and implement HR policies aligned with laws and best practices. Analyze HR data to recommend improvements. Develop succession plans for critical roles. Talent Acquisition & Employer Branding Oversee end-to-end recruitment lifecycle. Build strategies to attract top industry talent. Manage external hiring partners. Monitor hiring metrics for process optimization. Ensure recruitment compliance with labor laws. Strengthen employer branding initiatives. Employee Development & Performance Management Implement and manage the performance appraisal process. Identify training needs and create development programs. Coach and mentor employees. Ensure effective onboarding for new hires. Evaluate training outcomes and adjust as necessary. Manage the learning & development budget. Employee Relations & Engagement Address employee concerns and grievances. Ensure fair handling of disciplinary issues and terminations. Develop initiatives to enhance employee morale. Conduct exit interviews to gain retention insights. Promote a culture of recognition and appreciation. Compliance & Regulatory Affairs Maintain up-to-date employee records. Ensure compliance with labor laws including the Factories Act, ESI, and PF. Support and participate in internal and external audits. Stay current on labor regulations and ensure adherence. Budgeting, Leave & Overtime Management Plan and manage the HR departmental budget. Monitor and manage employee leave records. Oversee overtime approvals and records in coordination with payroll. General Expectations and Past Experiences: Experience in HR strategy within the pharmaceutical industry. Sound understanding of Indian labor laws and GMP-related compliance. Proven team leadership capabilities. Proficiency in handling talent acquisition, performance management, and employee relations. Strong analytical, communication, and problem-solving skills. Ability to collaborate with cross-functional teams at all levels.

Role & responsibilities Author realistic and complex IT tasks and their corresponding multi-step execution plans in clear, natural language, accurately mimicking real-world enterprise IT operations across ITAM, ITSM, and ITOM domains. Conduct rigorous, in-depth validation of created IT tasks and plans, critically reviewing them to ensure reflection of real-world IT team operations, processes, and inherent complexities, including adherence to ITIL best practices. Act as a central resource for IT process expertise, offering guidance and insights on complex scenarios, industry best practices, and potential edge cases to the entire data team. Identify and document discrepancies, inconsistencies, or gaps in IT process descriptions, proposing solutions for continuous data quality improvement. Contribute to the development of comprehensive guidelines and standards for IT task and plan creation, ensuring consistency and scalability of our datasets. Preferred candidate profile Bachelors degree in Engineering, Computer Science, Information Technology or equivalent Deep understanding of IT service management (ITIL v3/v4), IT domains (ITSM, ITOM, ITAM) and enterprise IT processes, ideally with ITIL Foundation certification or higher. Proven experience in IT process analysis, documentation, and improvement, or a similar role requiring detailed understanding of IT workflows. Experience with IT Service Management platforms like ServiceNow, Jira, or similar. Foundational understanding of scripting (e.g., Python) and JSON, with an ability to comprehend structured data formats like DSL/DSQL, to effectively collaborate with AI Data Engineers on text-to-JSON conversion and data pipeline processes. Exceptional attention to detail and a meticulous approach to data accuracy and validation. Strong analytical and problem-solving skills, with the ability to dissect complex IT scenarios and identify critical elements. Excellent written and verbal communication skills in English, with the ability to articulate complex IT concepts clearly and concisely. Nice to have Prior experience in a data-intensive role or working closely with data science/AI teams.

Vice President (VP1) - Head of Common ICT LOD2 Controls Execution Platform - CICEP Position Purpose RISK Operational Risk Management (RISK ORM), created early 2021 to oversee operational risks within the mandate of the RISK function, is organised, under the responsibility of the Group Chief Operational Risk Officer (Group CORO), around 3 Poles: RISK ORM Framework, RISK ORM Technology Transversal Risks and RISK ORM Network. Under the authority of the Poles Managers, RISK ORM Network is made up of all the Operational Risk Officers (OROs) acting as the second line of defence (LoD2) within the Groups operational entities (Poles, Business Lines, Functions, Transversal Activities). In this context, the Common ICT LOD2 Controls Execution Platform (CICEP), reports hierarchically to the Group Head of ICT Controls Testing. The Head of CICEP, India CoE, ensures the homogeneity, the robustness and effectiveness of the ICT controls executed by the LoD1 by implementing LoD2 controls execution platform across Poles and Functions. The position is based in India Solutions Pvt. Ltd. (ISPL), Mumbai and reports to Head of RISK ORM Network, India CoE, plus functionally to Group Head of ICT Controls Testing. Responsibilities Lead the delivery of the COE CICEP India team (including his/her missions) dedicated to: o Performing the LOD2 check and challenge on the execution of ICT controls (verification, re-performance, direct controls testing) requiring technical and business expertise. o Determining the design effectiveness, and operating effectiveness of IT and Cyber controls. o Review and assist the team with the evaluation of control deficiencies and provide practical recommendations for remediation. o Drafting high-quality reports containing the risk assessors opinion on the ICT control gaps, and recommendations for improvement, post completion of an assignment. o Ensuring completion of the testing LOD2 reviews and adherence to the validated internal timelines. Contribute to the maturity of the services provided by the CICEP platform by: o Enhancing the CICEP methodology and tools required to perform the ICT control reviews. o Identifying the areas of improvement (lessons learned) for ICT control reviews and proactively working with the relevant stakeholders to implement these enhancements. o Proactively supporting the standardisation of practises (workpapers, reports, templates etc.) across the CICEP platform (India and Portugal). Proactively contributes to the usage and enhancement of Group methodologies and tools for LOD2 control testing reviews. Provides upon request of business or the Operational Risk Officer(s), provides advice on ICT controls related to IT and cyber risk management. Actively participates in the monitoring of the LOD2 ICT control results, and their reporting to senior management. Works in collaboration with other stakeholders from business and RISK ORM teams to contribute towards influencing the ICT risk culture of The Bank. Improves the effectiveness of the Internal Controls programme by reviewing the control environment, risk assessment process, control activities, information and communication and monitoring activities. Deliver quarterly CICEP KPI report in a timely and accurate manner, working in conjunction with the functional and the CoE managers. Manage the growth, productivity and efficiency of the CICEP platform and ensure a good continuity of its services. Provide, at least once a year for the European Supervisor, a regular and complete analysis and of the ICT Lod2 control highlighting key messages for the General Management. Contributing Responsibilities Collaborates at the India CoE level with Head of India CoE, including but not limited to the CoE level reporting requirements. Effectively contributes to the CoE, RISK India Hub and ISPL on Group mandates, objectives and priorities. Lead by example, demonstrating effective Leadership in the CICEP team leading to CoE as a positive place to work in conjunction with the Head of India CoE. Participates to the recruitment for the CoE. Technical Behavioral Competencies SKILLS, EXPERIENCE AND COMPETENCIES Skills Required 7+ years of experience in IT audit / ITGC controls testing / technical assessments, preferably in the areas of Cyber and Technology domains in a financial institution. Ability to manage the team and its workload independently to meet their targets, and priorities set in conjunction with management. Must be able to interface and coordinate work efficiently, and effectively with business partners. Excellent analytical skills being able to come to a thoughtful and business focused conclusion quickly. Good communication, listening and influencing skills, including ability to articulate complex issues and incorporate feedback. Demonstrating a calm professional approach, with a good understanding of delivery within time constraints and the need to escalate/inform departmental management as appropriate. Adapting personal approach to suit situations, individuals, groups and cultures. Is flexible in relation to getting the job done. Being rigorous and thorough especially when logging and tracking issues through to conclusion. Demonstrating a high-level of commitment and self-motivation, combined with enthusiasm and a genuine interest in the role of Risk Assessment in business. Ability to express views clearly and fluently, both orally and in writing. Considers the audience, avoiding technical jargon wherever necessary and appropriate. Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. Team player focus on the success of the whole team. Working well both with others, as well as individually. Ability to work under strict timelines and at pressure situations to manage the delivery. Open to work under global time zones as required for workshops or stakeholder discussions. Skills Preferred Team management capabilities. Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements. Is self-aware, anticipates problems, adapts and meets them head on. Strong stakeholder management, relationship building, influencing, facilitating and presenting skills. Is solutions focused measures their output on whether issues, problems or challenges are resolved as a criteria for success. Competencies: University degree (technical), and/or certification such as ISO27001, CISA. Professional qualifications/trainings relevant to technology and/or cyber risk (e.g. change management, outsourcing, vulnerability management, cloud security, etc.). Conduct: Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure. Specific Qualifications (if required) Bachelors degree, and certification in Information Systems Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to deliver / Results driven Ability to deliver / Results driven Ability to collaborate / Teamwork Transversal Skills: (Please select up to 5 skills) Ability to develop others improve their skills Ability to inspire others generate people's commitment Ability to set up relevant performance indicators Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level At least 12 years Other/Specific Qualifications (if required) Professional qualifications/trainings relevant to Information Security, Risk Management is a strong plus (ISO 27001, ISO 31000, CISSP, CRISC, CISM, CISA, CCSP) preferred.

Role & responsibilities Post-Contract Services 1. Verification of site measurements & Bill certification 2. Knowledge on change management 3. Preparing Cost reports 4. Maintain bill, variation & insurance trackers

Role & responsibilities Post-Contract Services Verification of site measurements & Bill certification Knowledge on Change management & Claims management Preparing Cost reports, bill trackers etc.

Position Purpose Responsible for L2 support activities for an applications which are used for MyCredit Apps. This is an extended team which works along with the team located in Paris. Shift working to support application which is implemented globally. Shift timings 07:00AM-03:30PM/09:30AM - 06:00PM/01:30PM - 10:00 PM. Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Mumbai Bank Holidays on rotation basis. Responsibilities Direct Responsibilities L2 Production support activity using Unix, SQL, Scripting Understanding of Application architecture. Deployments of the application on Production environment. Daily health check reporting and Active Monitoring. Knowledge on monitoring tools such as Autosys will be an added advantage. Good to have knowledge of shell scripting Contributing Responsibilities Responsible for Incident/Change/Problem Management. Responsible to drive meetings for Support related Activities. DevOps improvement Contribute to IT projects (ITSVC, Technical architecture, Build non-prod environments Coordinating Responsibilities Train other team members and Jr. Resources on functional and technical topics. Responsible for Incident/Change/Problem Management. Responsible to drive meetings for Support related Activities. Technical & Behavioral Competencies Technical Skills Mandatory Skills: Unix SQL Oracle Scheduling : Autosys (appreciated) Monitoring : Dynatrace (appreciated) Method : ITIL Behavioral Competencies - Proactive - Autonomous - Communication - Service oriented Specific Qualifications (if required) Graduate in any discipline or Masters in Information Technology Overall 3-5 Years of IT experience of which 6months minimum should be on Application Production Support in banking Domain Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Creativity & Innovation / Problem solving Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Analytical Ability Ability to set up relevant performance indicators Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)

Position Purpose Provide a daily Economic, Step Reval and Risk Based PNL to each desk and to the Banks management. Ensure that the PNL is calculated from the reference positions and that these positions are real and checked. Escalate any unusual P&L to the desk and management that may indicate a wrong position or transaction in the FO system. Run all the required controls on key elements of the PNL Document all exceptional PNL moves and adjustments for Management. Responsibilities Direct Responsibilities Produce accurate daily analysis of P&Ls to Trading desks and bank's management. This includes the 3 different P&L analysis required by the internal Valuation Policy and Regulators: Economic P&L (cash + PV) for Management and Accounting P&L reconciliation (performed by Finance) Step Reval P&L for VaR back-testing feeds and contribution to Regulatory ratios (used in the Dodd Franck and French Banking Law ratio calculations) Risk based P&L to validate the FO risk and models. Responsible for daily and monthly controls on key elements (positions, market data, adjustments, reserves) and liaise with internal departments in case of issues. Perform FO/MO reconciliations between Trading P&L estimations at T and Official MO P&L at T+ 1 and both explain and investigate P&L breaks to FO if any. Adjust the P&L if necessary to secure correct P&L reporting and document each Monitor daily Funding and fees. Interact daily with traders to explain the results of their P&Ls and seek their daily sign-off. Report, Comment and Validate the P&Ls into the Official Reporting tool Monitor and reconcile monthly R-IM and V&RC reserves during EOM process. Active follow up on updating documentation. Organize a monthly meeting with trading to go through all P&L issues during the last month. Escalate issues to management on the fly and via Orus. Confirm PV to dependent team/business. Contributing Responsibilities Participate to global projects related to MO or P&L processes improvements. Participate to local projects related to systems migrations. Participate to the improvement of the productivity within the team by proposing initiatives Technical & Behavioral Competencies Strong understanding of Equity, Eq. Derivatives, Bonds, Interest rates and FX products including its models and valuations Competency with MS Suite, especially Excel Communication Skills Decision Making Adaptability & Change Management: Ability to develop and leverage networks Ability to develop and adapt a process Result oriented approach Collaborate with remote teams Attention to detail: Ability to notice any abnormal processes as well as any unusual dividends or prices for instance when monitoring and reconciling the various market data. Adaptability & Change Management: Ability to easily adapt to new situations (new booking systems, new products, new activities to manage) as this is a constant changing environment Strong Client Focus: Capacity to work with various clients, especially FO. Need to be sensitive about the rationale of their requests and be proactive when replying to them. Work as partnership while consistently keeping an independent mindset. Escalation & Reporting process: Internal rules of reporting and escalation to Ops and FO need to be known & applied. The team member also needs to report any sensitive information/issues and escalate immediately to their management to allow proper time resolution Specific Qualifications (if required) Bachelor/Masters Degree and or CA/CFA/FRM or equivalent At least 5-8 years of experience in Product Control - P&L domain Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Critical thinking Creativity & Innovation / Problem solving Resilience Transversal Skills: Ability to set up relevant performance indicators Ability to develop others & improve their skills Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Education Level: Master Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)

Position Purpose The US Financial & Regulatory Reporting Team is responsible for the production of financial and regulatory reports and information required to ensure compliance to regulatory expectations as well as other internal monitoring requirements. The Local Regulatory Reporting team is under expansion and going through different projects of on-boarding new processes along-with implementing changes in accordance with new BNP accounting and reporting system (OFS). Responsibilities Direct Responsibilities The Governance and Continuous Improvement Specialist will manage transversal processes, implement process improvements, and support audit and remediation projects. Key responsibilities will include: Enforce quality assurance / control: Manage the execution of transversal processes established to ensure compliance with LRR policies and procedures (e.g. accountability policy, manual adjustments standard, and spreadsheet management controls, etc.) Serve as point of contact to coordinate across LRR reporting teams to ensure quality and consistent execution of standard processes and controls Support internal and external audits Coordinate the annual regulatory reporting training program; enhance training materials and deliver training to key stakeholders. Support Continuous Improvement and Change Management initiatives: Support the coordination and implementation of continuous improvement initiatives, i.e. to track, design and implement new or changes to existing regulatory reporting processes across reporting teams Coordinate and drive on-going enhancements projects, e.g. data solution and remediation, as well as other efforts to increase automation Coordinate and drive closure of outstanding issues, recommendations, system defect and ensure proper documentation Provide periodic status reports to stakeholders Provide ad hoc support on various topics across the department, e.g. governance, operational and administrative topics, budget planning, project management, digital initiatives, or other efforts to implement strategic initiatives, standards, best practices or tools across the platform. Collaborate with stakeholders, internal and external to Financial & Regulatory Reporting team, to implement changes and improvements across the organization. Establish quality control programs to ensure sustainability. Technical & Behavioral Competencies Ability to adapt to changes Capability to work and interact with various people of different expertise and level. Client focus Stakeholder Management Specific Qualifications (if required) Minimum of 5-8 years experience in Financial Reporting, Accounting, Regulatory Reporting or equivalent functions Bachelor's Degree, or equivalent work experience, in Accounting or Finance required Knowledge of reports that are due to the Federal Reserve Bank, the various State banking regulatory authorities, and other regulators Ability to understand complex financial products and system architectures, accounting business processes, financial and management reporting (IFRS and US GAAP), month-end financial close process, regulatory reporting, entity consolidations and multi-currency accounting Strong Microsoft software Office skills (Excel, Word, Access, PowerPoint, Visio, Project) Strong program / project management and business analysis skills Ability to build relationships across functions to drive towards a common goal Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Client focused Ability to synthetize / simplify Transversal Skills: (Please select up to 5 skills) Ability to develop and adapt a process Ability to understand, explain and support change Analytical Ability Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level: Master Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required) Masters degree in Accounting or Finance / Chartered Accountants

Position Purpose Responsible for L2 support activities for an applications which are used for Cash management under ITL/CAMPS/CAMSTOR. This is an extended team which works along with the team located in Paris, Singapore and Montreal. Shift working to support application which is implemented globally. Shift timings 09:30AM-06:00PM (depending on Day light saving). Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Bangalore Bank Holidays on rotation basis. Responsibilities Direct Responsibilities L2 Production support activity using Linux, Ansible, SQL, Shell Scripting, TIBCO BW Understanding of Application architecture. Deployments of the application on Production environment. Daily health check reporting and Active Monitoring. Knowledge on monitoring tools such as Autosys, Dynatrace will be an added advantage. Good to have knowledge of shell scripting. Ability to work under critical situations and take swift proactive actions as per the demand of situation. Implementation of improvements to prevent incidents and maintain accurate documentation Effective problem and change management Automation of tasks and ongoing continuous improvement Coordinating Responsibilities Train other team members and Jr. Resources on functional and technical topics. Responsible for Incident/Change/Problem Management. Responsible to drive meetings for Support related Activities. Good communication skills. Technical & Behavioral Competencies Mandatory Skills : Linux Oracle Tibco BW Tibco Administrator Good to Have : Devops Tools / Autosys/ Service Now / Dynatrace / Ansible Good Knowledge on Linux and Oracle, PL/SQL ITIL Process knowledge Ability to work in shifts and flexible hours on holidays and weekends in exigency situations Self-motivated, with strong ability to work both independently and with the team Strong Analytical skills Preferred to have ITIL Certification Prior Knowledge on Application Production Support Knowledge on Payment and Finance domain applications. Specific Qualifications (if required) Graduate in any discipline or Masters in Information Technology Overall 5-10 Years of IT experience of which 6months minimum should be on Application Production Support in banking Domain Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required)