18008 Change Management Jobs - Page 27

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category- Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no ...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Lead ITSM Developer for ServiceNow Projec WO Rate - 200k Location - Responsiblities: Lead the development and implementation of ServiceNow solutions, ensuring alignment with business objectives. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Design, develop, and configure ServiceNow applications and modules. Provide technical guidance and mentorship to junior developers. Ensure the quality and performance of ServiceNow implementations through rigorous testing and code reviews. Develop and maintain documentation for ServiceNow processes and configurations. Stay up-to-date with ServiceNow best practices and advanc...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Incident Management The position requires a minimum of 4 years relevant Application support analyst in investment banking experience. CertificationsITIL will provide an advantage. Education Required: Bachelors or Masters degree in Business Administration, Information Technology or related field. Primary skills Domain knowledge Expertise in supporting banking applications and their users. ITIL V3 Strong expertise in Incident management, Change Management & Problem Management Critical and analytical thinking capability to analyz...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Position Associate Analyst Experience: Entry-level (02 years) Openings: 1 opening Location Ghansoli Industry Type Financial Services Department: Loans Operation Role & Responsibilities Prepare, review, and process loan documentation Book cash transactions, make payments, and perform reconciliations. Handle day-to-day loan transactional processing. Interact with counterparties regarding positions and outstanding balances. Support a diverse array of products and services with a focus on risk and control Identify and resolve issues related to loan documentation and processing. Design and analyze loan documentation reports for management and control activities. Ensure compliance w...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client que...

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root caus...

As a Digital Transformation Manager/Senior Manager at Darwinbox, you will play a crucial role in driving the future of work by leveraging innovative HR technology solutions. Your primary responsibilities will include: - **Client Engagement:** Foster strong relationships with key stakeholders to understand their objectives and challenges, aligning our SaaS solutions to meet their specific needs. - **Transformation Strategy:** Develop and implement customized digital transformation plans that integrate our platform to optimize client workflows and deliver desired outcomes. - **Onboarding & Adoption:** Lead end-to-end onboarding processes, encompassing system configuration, training sessions, a...

As a Regulatory Reporting Analyst within the Controllers Organization at Citi, your role will involve supporting the preparation, analysis, and submission of regulatory reports to various constituencies, including local regulators. You will work closely with other Finance and non-Finance functions across the organization to ensure accurate and timely reporting. **Key Responsibilities:** - Support the production, review, and timely submission of regulatory filings and reports to local regulators, including DSB, Financial Statements, and others. - Monitor and manage key metrics associated with reports to identify challenges and issues, and implement processes and controls to mitigate the risk ...

As a Senior Client Project / Program Manager at NTT DATA, you will play a crucial role in leading and directing concurrent client projects, including standard or complex ones, as well as larger-scale programs. Your responsibilities will involve interfacing with all project stakeholders from original concept to final implementation, ensuring client satisfaction, managing escalations, and delivering projects within budget and on time while maintaining quality criteria. You will also be responsible for managing risks and issues, providing clear communications to stakeholders, and coordinating project teams through task delegation and resource assignment. Key Responsibilities: - Lead and direct ...

Role Overview: As a Global Industrial Engineer for Regional Change Management at HARTING, you will play a crucial role in coordinating regional change requests, managing local and global change requests, and ensuring smooth communication with stakeholders. Your primary objective will be to achieve targets in the GIE-Production footprint and personal goals as per the agreement. Key Responsibilities: - Coordinate regional change request/BME/phase out effectively - Control local/regional change request related KPIs and standards - Manage local and global change requests and their realizations (ECR, ECN, MCN) - Facilitate active knowledge transfer in the global operational environment - Engage i...

You are a Female Candidate with excellent experience in the Logistics/Cargo industry, looking for a Sr. Manager in HR to manage TA + HRBP role. Your responsibilities will include aligning HR strategies with business goals, developing comprehensive TA strategies, managing full recruitment lifecycle, implementing talent development programs, ensuring compliance with labor laws, leading HR initiatives during organizational changes, utilizing HR data for decision-making, fostering a positive workplace culture, and more. Key Responsibilities: - Align HR strategies with business goals to drive success in the logistics sector. - Develop and execute comprehensive TA strategies for diverse logistics ...

Role Overview: As a Lean & Six Sigma Specialist at Hitachi Energy, you will be responsible for driving Lean & Six Sigma practices and PMO activities for transformation projects such as Project Blossom. Your primary focus will be on governance through a gate model, stakeholder communication across the finance community, and identifying and executing Continuous Improvement plans. You will play a crucial role in overseeing tactical projects, managing process improvement initiatives, and ensuring adherence to quality gate model structure. Additionally, you will collaborate with cross-functional teams, drive CI capability and culture change, and support the successful execution of project initiat...

As an Industrial Operations Engineer, your role involves the development and application of engineering practice and knowledge in designing, managing, and improving processes for industrial operations. This includes procurement, supply chain management, and facilities engineering. You will also be responsible for the maintenance of facilities and project and change management of industrial transformations. Key Responsibilities: - Develop competency in the area of Industrial Operations Engineering - Share expertise, provide guidance, and support to others - Interpret clients" needs - Complete your role independently or with minimum supervision - Identify problems and relevant issues in straig...