Minimum 14+ years of total experience relevant to this position including 5+ years of project management and people management (especially to the people of the EBS Product Suite) experience. This Role expects to cut across the 3 Axes of Governance– People Management, Process and Business Management and Operation Management. Should have multiple full lifecycle EBS HRMS/SCM/Finance/Projects implementation experience. Should have exposure from requirement development / definition to functional solution design, implementation, data-migration, system testing, user acceptance testing, launch and service management. Functional domain expertise in HRMS/SCM/Finance/Projects etc. Good understanding of integrations and technical solutions in all functional projects. Technical Programming experience or awareness in crafting Procedures, Functions, Packages and others database objects using SQL and PL/SQL, XML/RDF reports, Oracle forms, Workflow Builder etc. Excellent analytical, presentation and communications skills, confirmed ability to translate business requirements into technology specifications. Good communication & documentation skills in Business English. Analyze solution approaches, estimations, standard methodologies, project risks and recommendations. Good Team handling skills, conflict management, Motivate teams. Plan, handle and communicate the progress of the project, achieving project achievements and maintaining momentum of the project Continuously incubate, measure and grow talent (as people and skills) within the team to achieve constant business optimization and execution. Ensure and comply with business processes, people processes and organizational governance for the team. Exemplary Value advisor exhibiting oracle values to the team and to the organization. Act of “Proactiveness” to inculcate and oversee mitigate risks across the 3 axes of governance. An Added Plus : Preferably having industry recognized Project Management certifications such as PMI or Prince II. Career Level - M2 Responsibilities This manager of manager -level position responsible for a charter of team diversified by portfolio which are mix by industry, service line, technology center, specialty area or region with several hands-on implementation engagements and support background in one or more of Oracle ERP Modules (Finance, Supply Chain , HRMS). The Core Main responsibilities include people management, project oversight, Harmonize with client Business / IT Teams. The role also is accountable for operational/financial indicators and maintaining project/portfolio profitability while ensuring quality of project delivery and maintaining customer reference ability. This role is also expected to understand client requirements and map them to ‘off-the-shelf’ products features to decide whether they would be more suitable than building a new system from scratch. Show more Show less

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Your Team's Impact Data Solutions Engineering (DSE) provides FactSet clients base complete, accurate, and timely data that is sourced through our applications and custom client processes. The group manages all of the company’s content collection and distribution services, routinely increasing efficiency year over year through automation. The Economic Content Engineering team under DSE is focused on integrating economic data and providing our clients with information delivered in a timely and accurate manner. The team develops solutions and tools for the collection of Economics content from a wide variety of sources and publishing to our client-facing software layers. The team stakeholders are from Manila, Paris, and Hyderabad, among other countries. We are looking for a candidate who is driven, has strong communication skills, and technical knowledge, who will help the team contribute to the company’s goals and help to provide our clients with the data they need to make informed decisions. An engineer who will be able to learn and work on a variety of technologies, including market-used and proprietary technologies. Experienced software engineer with proven proficiency in the development and deployment of software, adhering to best practices, and with fluency in the development environment and related tools, code libraries, and systems. Demonstrated ability to critique code and production for improvement, as well as to receive and apply feedback effectively. Proven ability to maintain expected levels of productivity and increasingly becoming independent as a software developer, requiring less direct engagement and oversight on a day-to-day basis from one’s manager. Focus is on developing software and increasing volume of work accomplished (with consistent quality, stability and adherence to best practices), along with gaining a mastery of the products to which one is contributing and beginning to participate in forward design discussions for how to improve based on one’s observations of the code, systems and production involved. What You'll Do Learning & Training: Participate in training, execute on labs effectively, and learn the processes and technologies used in-house. Proficiency with the tools, libraries, and languages used in development: Develop, test, and deploy software. Additional features and/or content are released to solution end users Communicate and collaborate with product developers, direct manager, and engineering peers to develop the correct solutions Effective project planning and development of expected solutions What We're Looking For Bachelor's or master’s degree in Computer Science or equivalent 3-5 years of software engineering experience Experience in C++ development, ideally on the Windows platform Experience working on ETL pipelines and Python libraries for data manipulation Experience with relational database (MySQL, PostgreSQL, SQL Server, or a similar RDBMS) Experience with AWS Familiarity with Agile software development Willingness to understand client needs and adapt solutions accordingly Has strong problem-solving and analytical skills Ability to develop software in the required languages and using required 3rd party tools, applications, and libraries where needed Ability to learn new technologies quickly Has strong communication and interpersonal skills among peers in the organization Ability to apply code review feedback and improve future design and development quality and productivity Ability to learn and apply internal systems and processes for developing and deploying software Is willing to participate in rotating on-call duties for data services Has a desire to learn more about the infrastructure, technology, and data service frameworks What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn More About Our Benefits Here. Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. Show more Show less

About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their data. Since 2008, Lingaro has been recognized by clients and global research and advisory firms for innovation, technology excellence, and the consistent delivery of highest-quality data services. Our commitment to data excellence has created an environment that attracts the brightest global data talent to our team. Duties: Designing and implementing data processing systems using distributed frameworks like Hadoop, Spark, Snowflake, Airflow, or other similar technologies. This involves writing efficient and scalable code to process, transform, and clean large volumes of structured and unstructured data. Building data pipelines to ingest data from various sources such as databases, APIs, or streaming platforms. Integrating and transforming data to ensure its compatibility with the target data model or format. Designing and optimizing data storage architectures, including data lakes, data warehouses, or distributed file systems. Implementing techniques like partitioning, compression, or indexing to optimize data storage and retrieval. Identifying and resolving bottlenecks, tuning queries, and implementing caching strategies to enhance data retrieval speed and overall system efficiency. Designing and implementing data models that support efficient data storage, retrieval, and analysis. Collaborating with data scientists and analysts to understand their requirements and provide them with well-structured and optimized data for analysis and modeling purposes. Utilizing frameworks like Hadoop or Spark to perform distributed computing tasks, such as parallel processing, distributed data processing, or machine learning algorithms Implementing security measures to protect sensitive data and ensuring compliance with data privacy regulations. Establishing data governance practices to maintain data integrity, quality, and consistency. Identifying and resolving issues related to data processing, storage, or infrastructure. Monitoring system performance, identifying anomalies, and conducting root cause analysis to ensure smooth and uninterrupted data operations. Collaborating with cross-functional teams including data scientists, analysts, and business stakeholders to understand their requirements and provide technical solutions. Communicating complex technical concepts to non-technical stakeholders in a clear and concise manner. Independence and responsibility for delivering a solution Ability to work under Agile and Scrum development methodologies Staying updated with emerging technologies, tools, and techniques in the field of big data engineering. Exploring and recommending new technologies to enhance data processing, storage, and analysis capabilities. Train and mentor junior data engineers, providing guidance and knowledge transfer. Requirements: A bachelor's or master's degree in Computer Science, Information Systems, or a related field is typically required. A bachelor's or master's degree in Computer Science, Information Systems, or a related field is typically required. Additional certifications in cloud are advantageous. Minimum of 10+ years of experience in data engineering or a related field. Strong technical skills in data engineering, including proficiency in programming languages such as Python, SQL, Pyspark. Familiarity with Azure cloud platform viz. Azure Databricks, Data Factory, Data Lake etc., and experience in implementing data solutions in a cloud environment. Expertise in working with various data tools and technologies, such as ETL frameworks, data pipelines, and data warehousing solutions. In-depth knowledge of data management principles and best practices, including data governance, data quality, and data integration. Excellent problem-solving and analytical skills, with the ability to identify and resolve complex data engineering issues. Knowledge of data security and privacy regulations, and the ability to ensure compliance within data engineering projects. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and senior management. Continuous learning mindset, staying updated with the latest advancements and trends in data engineering and related technologies. Consulting exposure, with external customer focus mindset is preferred. Why join us: Stable employment. On the market since 2008, 1300+ talents currently on board in 7 global sites. 100% remote. Flexibility regarding working hours. Full-time position Comprehensive online onboarding program with a “Buddy” from day 1. Cooperation with top-tier engineers and experts. Unlimited access to the Udemy learning platform from day 1. Certificate training programs. Lingarians earn 500+ technology certificates yearly. Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly. Grow as we grow as a company. 76% of our managers are internal promotions. A diverse, inclusive, and values-driven community. Autonomy to choose the way you work. We trust your ideas. Create our community together. Refer your friends to receive bonuses. Activities to support your well-being and health. Plenty of opportunities to donate to charities and support the environment. Show more Show less

Job Title: Application Security Lead Location: Remote (India-based) Employment Type: Full-Time About Us We are a rapidly growing cybersecurity firm delivering advanced security solutions to enterprises across the Middle East, Europe, and the United States. Our mission is to empower organizations to build and operate secure applications through strategy-driven, risk-based, and modern security practices. We're looking for a seasoned Application Security Leader to lead our global application security initiatives. Role Overview As an Application Security Lead , you will spearhead both the strategic direction and technical execution of application security programs for our clients. You will act as a trusted advisor, shaping security roadmaps, driving secure SDLC adoption, leading architecture reviews, and enabling secure innovation across development teams. Key Responsibilities Strategic Leadership Develop and own enterprise-wide application security strategies tailored to each client’s risk profile and maturity level. Define multi-phase strategic roadmaps aligned with OWASP SAMM, NIST, and ISO 27001 standards. Establish and evolve secure SDLC practices across diverse client environments. Advocate and align AppSec priorities with broader business, DevOps, and GRC goals. Drive metrics-driven governance and periodic maturity assessments to track progress and demonstrate value. Technical Execution Oversee secure code review processes and champion automated testing pipelines (SAST, DAST, SCA, etc.). Integrate security into CI/CD pipelines using tools like Veracode, Checkmarx, Fortify, SonarQube, and GitHub Advanced Security. Design and implement security control and requirements frameworks for web, mobile, API, and cloud-native applications. Guide remediation strategies, perform root cause analysis, and enable development teams to build secure code. Track and report application security KPIs and KRIs for technical and executive stakeholders. Lead application architecture risk analysis, threat modeling, and design review sessions. Customer Engagement Act as the primary interface for customers across the US and Europe for all AppSec-related engagements. Lead strategic workshops and executive presentations, translating technical risk into business context. Deliver high-quality documentation including AppSec policies, strategy decks, and board-level reporting. Requirements Must-Have 10+ years of progressive experience in Application Security, with at least 3 years in a strategic/architect-level role. Deep understanding of security frameworks: OWASP SAMM, OWASP ASVS, STRIDE, PASTA, and NIST 800-53. Hands-on experience with security tools across the SDLC: SAST, DAST, SCA, IAST, RASP. Strong grasp of secure architecture principles, cloud-native security (Azure/AWS/GCP), and API security. Demonstrated ability to lead AppSec strategy development and maturity assessments. Excellent stakeholder management, communication, and leadership skills. Bachelor’s degree in Computer Science, Information Security, or a related field. Preferred Professional certifications such as CSSLP, OSWE, GWAPT, or CISSP. Prior experience working with or advising enterprise clients in the US, Europe, or Middle East. Familiarity with DevSecOps practices, threat intelligence, and regulatory compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS). Working Hours Remote-first with some overlap required for client meetings in Europe and US time zones. Compensation Base salary of 40- 50k dollars plus bonus compensation above market compensation. Show more Show less

The Opportunity: We are seeking a highly experienced and technically proficient Solution Consultant to join our growing team. In this pivotal role, you will be responsible for translating complex Supply Chain business challenges within the manufacturing industry into innovative Data and AI-driven solutions. You will be a trusted advisor to our clients, bridging the gap between business needs and technical capabilities, and ultimately driving the successful adoption of our cutting-edge solutions. Key Responsibilities: Solution Architecture & Design: Lead the design and architecture of end-to-end Data and AI solutions specifically tailored for Supply Chain use cases in manufacturing. This includes, but is not limited to, areas such as demand forecasting, inventory optimization, production planning, logistics and transportation optimization, supplier risk management, quality control, and predictive maintenance. Discovery & Needs Assessment: Conduct in-depth discovery sessions with clients to understand their current Supply Chain processes, pain points, data landscape, and strategic objectives. Identify opportunities where Data and AI can deliver significant business value. Use Case Definition & Prioritization: Collaborate with clients to define, prioritize, and articulate compelling Data and AI use cases, demonstrating a clear understanding of the ROI and impact on Supply Chain key performance indicators (KPIs). Technical Expertise & Guidance: Provide deep technical expertise in data engineering, machine learning, and AI concepts relevant to Supply Chain. Guide clients on data requirements, integration strategies, model selection, and deployment considerations. Proof-of-Concept (POC) & Pilot Support: Work closely with data science and engineering teams to support the development and demonstration of POCs and pilots, showcasing the capabilities and value of proposed solutions. Presales & Sales Enablement: Partner with sales teams to articulate the value proposition of our Data and AI solutions, deliver compelling presentations and demonstrations, and respond to technical questions during the sales cycle. Industry & Domain Expertise: Leverage a strong understanding of manufacturing industry dynamics, common Supply Chain challenges, and relevant industry standards (e.g., SCM, ERP systems, Industry 4.0). Stakeholder Management: Build strong relationships with various stakeholders, including business leaders, IT teams, data scientists, and engineers, at all levels of client organizations. Market Insights: Stay abreast of the latest trends, technologies, and best practices in Data, AI, and Supply Chain management within the manufacturing sector. Content Creation: Contribute to the development of solution accelerators, whitepapers, presentations, and other collateral that articulate our value proposition. Qualifications: Educational Background: Bachelor's or Master's degree in Computer Science, Data Science, Industrial Engineering, Supply Chain Management, or a related quantitative field. Experience: Minimum of 7+ years of experience in a Solution Consultant, Solution Architect, or similar client-facing role. Proven track record of architecting and delivering successful Data and AI solutions for Supply Chain business functions. Strong domain expertise in the manufacturing industry vertical , with a deep understanding of its unique Supply Chain complexities. Hands-on experience with various stages of the data and AI lifecycle, from data ingestion and transformation to model development, deployment, and monitoring. Technical Skills: Proficiency in data technologies (e.g., SQL, NoSQL databases, data warehousing, data lakes). Experience with cloud platforms (e.g., AWS, Azure, GCP) and their respective AI/ML services. Familiarity with programming languages commonly used in data science (e.g., Python, R). Understanding of machine learning algorithms and statistical modeling techniques relevant to forecasting, optimization, and classification. Knowledge of data visualization tools (e.g., Tableau, Power BI, Qlik Sense). Domain Knowledge: In-depth understanding of core Supply Chain processes in manufacturing (e.g., S&OP, demand planning, inventory management, production scheduling, logistics). Familiarity with common manufacturing systems (e.g., ERP, MES, APS). Soft Skills: Exceptional communication, presentation, and interpersonal skills with the ability to articulate complex technical concepts to non-technical audiences. Strong analytical and problem-solving abilities. Ability to work independently and as part of a collaborative team. Client-focused mindset with a passion for driving business outcomes. Strong business acumen and the ability to connect technology solutions to business value. Bonus Points If You Have: Experience with specific Supply Chain planning or optimization software. Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure AI Engineer). Experience with MLOps practices and tools. Prior experience working in a consulting environment. Show more Show less

Job Summary: We are urgently seeking a highly skilled IT Infrastructure Specialist with hands-on experience in Microsoft technologies. The ideal candidate should possess strong domain migration expertise and be well-versed in Microsoft licensing, directory services, and virtualization platforms. This is a critical offshore role supporting enterprise IT infrastructure initiatives. Key Responsibilities: Lead and execute domain migration projects , ensuring minimal disruption and maximum system integrity. Manage and maintain Active Directory / LDAP environments, ensuring robust access control and policy enforcement. Handle Microsoft Licensing analysis and compliance, ensuring proper alignment with enterprise needs. Configure and administer Azure Active Directory (Entra ID) , Single Sign-On (SSO), and related identity solutions. Support and maintain Office 365 messaging services , including Exchange Online, Teams, and compliance features. Deploy and manage Hyper-V virtualized environments, optimizing for performance and availability. Collaborate with cross-functional teams to implement security, monitoring, and automation best practices. Required Skills & Qualifications: 5+ years of experience in IT Infrastructure roles with a focus on Microsoft platforms. Proven expertise in domain migration in enterprise environments. Strong understanding of Microsoft Licensing models and compliance practices. Solid hands-on experience with Active Directory / LDAP management. Proficiency in Azure AD (Entra ID) and enterprise-level SSO integration . Working knowledge of O365 messaging tools and troubleshooting. Experience in Hyper-V virtualization setup and maintenance . Excellent communication and documentation skills. Nice to Have: Microsoft Certifications (e.g., MS-100, AZ-104, or similar) Experience with PowerShell scripting or automation tools Exposure to hybrid cloud or multi-cloud environments Why Join R3tek India? Work on cutting-edge enterprise transformation projects Collaborative, agile, and inclusive team culture Continuous learning and professional growth opportunities Show more Show less

As the Service Manager - Service Desk , you will act as the key technical contact for all Service Desk escalations and support delivery. You will be aligned with the client’s Technology Infrastructure team - bringing values of excellence, accountability, and service-first thinking to the forefront. Key Responsibilities Serve as the subject matter expert and escalation point for all remote IT support activities involving Network, Audio-Visual (AV), Print services, and Telephony infrastructure. Manage the lifecycle of service requests within SLA parameters, including documentation, tracking, escalation, and status updates. Provide Tier 2 escalation support for Remote Building Technology issues. Troubleshoot and resolve network issues (e.g. VLAN, SSID, IP allocation), AV hardware/software, and enterprise print systems like Everyone Print. Collaborate closely with internal and external support teams to escalate issues as required, ensuring resolution within OLA/SLA timelines. Support onboarding and integration of vendor teams to ensure a seamless support experience for end users. Contribute to client-aligned IT projects and ensure successful execution as per scope and training. Create, update, and maintain knowledge base articles, SOPs, and process documentation. Who We’re Looking For Minimum of 3 years' experience in Service Desk or IT support leadership or equivalent, ideally in a global/multi-location environment. Bachelor's degree in information technology, Computer Science, or related field. Strong interpersonal, communication, and stakeholder management skills. Comfortable working in dynamic, evolving environments with a proactive and analytical mindset. Knowledge of ITIL processes and a commitment to high-quality service delivery. Flexibility to work outside regular hours during planned maintenance, outages, or escalated incidents including weekends and holidays. Preferred Experience and Certifications Hands-on experience with network technologies and wireless vendors such as Cisco, Ruckus, or Mist. Familiarity with network monitoring tools like Zabbix, SolarWinds, or LogicMonitor. Exposure to automation tools and scripting is a plus. Certifications preferred: JunOS, Cisco IOS, or Ruckus product proficiency ITIL Foundation v3 or v4 Valid Network Fundamentals certificate Working knowledge of Salesforce and Jira Show more Show less

Job Title: Manager - Growth Manager (B2B SaaS) About Us: Wisemonk is an India-focused Employer of Record (EOR) platform that helps global companies quickly and compliantly hire, pay, and manage talent in India—without the need to set up a local entity. By handling payroll, compliance, and HR administration, Wisemonk removes the complexity from cross-border hiring and enables businesses to tap into India’s deep talent pool with ease. As the global demand for EOR solutions grows and much of the market remains untapped, Wisemonk is uniquely positioned to help international companies scale in India efficiently and cost-effectively. At Wisemonk, we are driven by values of integrity, innovation, and inclusion, and are committed to building bridges in the global talent landscape—making international expansion effortless and successful for our partners. Role Overview: We are seeking a dynamic and analytical Manager – Growth Marketing to drive our customer acquisition, retention, and revenue growth. The ideal candidate will have 2-4 years of hands-on growth marketing experience exclusively in B2B SaaS, and a strong academic background who will lead strategic growth initiatives, optimize the marketing funnel, and collaborate cross-functionally to deliver measurable business impact. Key Responsibilities: Design and execute multi-channel growth strategies focused on user acquisition, activation, retention, and revenue generation. Lead and optimize demand generation campaigns across digital channels (SEO, SEM, paid social, email, content, ABM, partnerships). Own the marketing funnel, using data to identify bottlenecks, run A/B tests, and improve conversion rates. Collaborate with product, sales, and customer success teams to align growth initiatives and ensure a seamless customer journey. Analyze campaign performance, report on key metrics (CAC, LTV, pipeline, churn), and use insights to iterate on strategy. Implement and manage marketing automation and CRM tools to scale lead nurturing and personalized engagement. Stay updated on B2B SaaS marketing trends and best practices, proactively recommending new growth opportunities. Mentor and guide junior team members, fostering a high-performance, experimentation-driven culture. Qualification: 2-4 years of growth marketing experience in a B2B SaaS company (mandatory). Bachelor’s degree (or higher) from a Tier 1 college (IIT, IIM, ISB, NIT, BITS, or equivalent). Proven expertise in digital marketing channels (SEO, SEM, paid social, email, content, ABM, etc.). Strong analytical skills; proficiency with analytics and reporting tools (e.g., Google Analytics, HubSpot, Tableau). Demonstrated ability to run data-driven experiments and optimize marketing funnels. Experience working cross-functionally with product, sales, and customer success teams. Excellent communication, project management, and leadership skills. Preferred Qualifications: Experience in a high-growth SaaS environment. Advanced certifications in digital marketing or growth marketing. MBA or relevant postgraduate degree from a Tier 1 institution. Why Join Us: Opportunity to shape a cutting-edge EOR platform used by global companies Work in a dynamic, fast-paced startup environment that values innovation Gain exposure to international business practices and cross-border employment solutions This is a work-from-office role based at our headquarters in the heart of Bengaluru. Our office is conveniently located at 43, Nehru Nagar Main Road, Seshadripuram, Bengaluru. Show more Show less

Seize an exceptional opportunity at Himachal’s leading R&D Tech company, with over 8 years of establishment and recognized as one of the fastest-growing tech firms in the Himachal-Tricity region. As a proud participant in the Make in India initiative and a strong advocate for the 'Vocal for Local' movement, Vihaas is managed by local professionals. We are dedicated to innovation and excellence in technology development, fostering a unique, hierarchy-free environment that promotes creativity and collaboration. Location: Solan, Himachal Pradesh (On-Site Only) Roles & Responsibilities: Company Representative: Act as the face of Vihaas Design Technologies on social media and in public engagements. Represent the brand at events, webinars, and client meetings, embodying our values and culture. Communication Skills – Hindi & English: Must possess excellent verbal and written communication skills in both Hindi and English to effectively interact with diverse audiences, handle business emails, and manage internal/external communications. Extrovert Nature & Bold, Attractive Personality: Should be confident, outgoing, and charismatic, with a natural ability to connect with people and leave a lasting impression both online and offline. Public Figure/Influencer Most Preferred: Preference will be given to candidates who have an existing social media presence or experience as an influencer, with a proven ability to engage and grow an audience. Education: Any Graduate (Candidates with certifications in social media management, digital Marketing, or public speaking will be given preference) Note: Candidates should be prepared for an on-site interview upon selection. Job Types: Full-time, Fresher Pay: From ₹15,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Language: English (Required) Hindi (Required) Location: Solan, Himachal Pradesh (Required) Work Location: In person

Role Overview: We are seeking a seasoned and dynamic Senior Manager – Transactional Quality to lead our quality operations for Customer Service in the Trust & Safety domain. This role demands a proactive leader with strong analytical capabilities, a deep understanding of quality processes, and the ability to drive impactful change across global teams and partners. Key Responsibilities: Lead a comprehensive and scalable quality evaluation framework to measure performance and improve decision accuracy across multiple customer service channels. Mentor and manage high-performing teams responsible for diverse workflows and global quality operations. Own quality KPIs and drive accountability for meeting and exceeding defined performance goals week over week. Analyze trends and root causes to identify top quality issues and implement corrective actions. Collaborate with internal teams and external vendor partners to implement systems that enable efficient monitoring and fast issue resolution. Drive actionable insights that enhance user experience and improve operational efficiency. Lead business reviews (WBRs, MBRs, QBRs) and maintain client communications, presenting performance narratives with clarity and data-backed analysis. Manage capacity planning and forecasting to ensure adequate resourcing in line with business requirements. Highlight operational bottlenecks with measurable impact to enable informed decision-making. Ensure continuous process improvement and lead strategic initiatives to optimize program operations. Qualifications & Experience: Minimum 15 years of experience in managing scalable quality operations, preferably in Customer Service, Trust & Safety , or related domains. Proven experience in leading both internal teams and external vendor partners to drive quality and performance improvements. Expertise in data-driven problem solving with strong analytical thinking. Adept at working in fast-paced, global environments with cross-functional stakeholders. Excellent verbal and written communication skills; ability to convey complex insights in a clear, concise manner. Strong organizational and project management skills with the ability to handle high-pressure situations. Demonstrated experience in process improvement and strategic planning at regional or global levels. Certifications: Quality certifications such as Lean Six Sigma, TQM, etc. Project Management certifications such as PMP, Prince2, etc. Show more Show less

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Platform Configuration And Customization As a ServiceNow Engineer, you will be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform. Your expertise will contribute to efficient IT service delivery, process automation, and overall organizational success. Here are the key aspects of the role: Configure and customize ServiceNow applications to meet specific business requirements. Implement and maintain CMDB (Configuration Management Database) records. Develop workflows, business rules, and UI policies. Integration And Automation Integrate ServiceNow with other systems and tools (e.g., monitoring tools, HR systems). Create automation scripts and workflows to streamline processes. Incident And Problem Management Investigate and resolve incidents reported by end-users. Collaborate with cross-functional teams to ensure timely resolution. Platform Governance And Security Establish governance policies for ServiceNow configurations. Monitor security controls, access permissions, and compliance. Documentation And Training Create and maintain technical documentation for ServiceNow configurations and processes. Provide training to end-users and other IT staff. Continuous Learning And Collaboration Stay informed about ServiceNow’s latest features, updates, and industry trends. Collaborate with architects, developers, and stakeholders to enhance platform capabilities. Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or related field. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified System Administrator). Strong analytical, problem-solving, and communication skills. 2-5 years experience in ServiceNow In summary, as a ServiceNow Engineer, you’ll play a vital role in optimizing the ServiceNow platform, ensuring alignment with business needs, and driving efficient IT processes Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Show more Show less

Job Title: PHP / Laravel Developer Responsibilities: Develop and maintain web applications using the Laravel framework. Collaborate with cross-functional teams to understand and translate project requirements into technical solutions. Design and implement efficient, scalable, and secure code for web applications. Perform code reviews and ensure adherence to coding standards and best practices. Troubleshoot and debug issues in web applications and provide timely resolutions. Optimize web applications for maximum speed and scalability. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Stay up-to-date with the latest trends and technologies in PHP and Laravel development, and suggest improvements to enhance application performance and usability. Maintain documentation of code and project tasks and contribute to technical specifications. Participate in agile development methodologies, including sprint planning, daily stand-ups, and retrospectives. Required Skills: Strong knowledge and experience in PHP web development. Proficient in Laravel framework and its ecosystem. Solid understanding of object-oriented programming (OOP) concepts. Experience with relational databases like MySQL and ORM frameworks like Eloquent. Familiarity with front-end technologies like HTML, CSS, and JavaScript. Experience with version control systems, preferably Git. Knowledge of RESTful APIs and web services. Understanding of the software development lifecycle (SDLC) and agile methodologies. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven work experience as a PHP / Laravel Developer, with at least [X] years of experience. Demonstrable portfolio of web applications developed using PHP and Laravel framework. Strong understanding of web application security best practices. Familiarity with Linux environment and server administration. Experience with cloud platforms like AWS or Azure is a plus. Relevant certifications in PHP and Laravel development is a plus. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Location Type: In-person Schedule: Day shift Fixed shift Monday to Friday Morning shift Ability to commute/relocate: Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Our salary budget is in between 5K to 25K depending upon your interview & experience. So, are you comfortable with that? Also, there will be a service agreement of 18 Months to 24 Months (depending upon the organization) & you need to sign an agreement for the same. So, are you comfortable with that? Education: Bachelor's (Preferred) Experience: PHP Laravel: 2 years (Preferred) Language: English (Preferred) Location: Pitampura, Delhi, Delhi (Preferred) Work Location: In person

Responsibilities Security Strategy & Governance Security Strategy Contribute to business Security strategy and Security roadmap by providing zonal perspective as per Site Security Plan. Align the zonal security strategy with the group policy Lead strategic initiatives aligned to business requirements at the zone / plant level; Institutionalise operational excellence initiatives for the zone Security Budgeting Plan, prepare and monitor security budget including Capex and Opex; Finalise the budget with Vertical Security Head and get sanction on the same Monitor adherence to budgets and consult with Vertical Security Head in case of budget shortage/ overruns Governance Conduct timely reviews of all on-going strategic initiatives at the zone Participate in governance council meetings to suggest improvements and discuss pressing issues with key stakeholders Security Risk Management & Audit Intelligence & Vigilance Cultivate reliable sources of information with key decision makers in administrative bodies, police, local community and media to gather intelligence Monitor and analyze daily local, national, and international news that might impact the organization or the zone Analyze the gathered intelligence, foresee risks, and develop mitigation plans Monitor the vigilance level of the zone Security operations and drive alertness at all times Security Risk Assessment Conduct security risk assessment and implement mitigation measures in consultation with Vertical Security Head to counter threats and vulnerabilities Identify vulnerabilities and gaps in the established Security infrastructure, operations, systems, technologies of the zone. Priorities the gap and closed it within timeline. Assess the varied Security threat scenarios including product theft, vandalism, acts of terror, pilferage, assault, unauthorized access facing the zone Review the SRA report and ensure mitigation measures are put in place as per the findings Security Audits Facilitate internal or third-party security audits and conduct timely checks to ensure reliability of Security management system and submit report of audit findings to the Corporate Team Review the Security audit report, analyze findings and conduct dialogue with the concerned stakeholders for action planning and resolution; Ensure prompt closure of open audit findings Crisis & Incident Management Design ERCP (Emergency response and control plan) plans for crises/ emergencies/ incidents, to ensure business continuity and quick business recovery at the zone. Lead the implementation of the response plan during the crises/ emergencies/ incidents and escalate to the management timely. Supervise efficient selection and training of staff for QRT (Quick Reaction Team) Revamp the response plans basis key learnings from incidents, to improve the business readiness to face crises and emergencies Security Operations Management and Review Monitor zone operations and ensure adherence to established SOPs and SOGs. Analyse the MIS reports generated and publish reports on a weekly basis to the Zone CEO and VSH Create security awareness and training programs for employees and community, along with the Zone CEO Security Control Room Operations Oversee end-to-end operations of Zone Security Control Room; Lead maintenance and upgradation initiatives for the Control Room Monitor the operations of the Control Room and ensure proper integration with the National Security Control Room Ensure the escalation of all incident and report of the group as per the Matrix Patrolling & Surveillance Oversee the patrolling procedures of the zone and manage exceptions Periodically check the data from CCTVs, sensors, and other such automation equipment to ensure operational vigilance Man & Vehicle Access Control Oversee the end-to-end operations of Access Control and ensure process adherence; Manage deviations Oversee the end-to-end process of visitor access card management through the applicable systems Business Traffic Management Oversee the business traffic and material movement operations to ensure authorization and authenticity checks are conducted as per SOPs Study the critical traffic blockages and suggest methods for improvement Oversee the end-to-end operations of traffic management to ensure adherence to established traffic rules Investigation & Due Diligence Conduct investigation of Security incidents including frauds, crimes, theft, pilferage, vandalizing and set in motion remedial measures Prepare and share investigation reports with BU team on investigations of critical incidents Protection Drive the Security systems, processes, and operations to ensure round the clock protection to both the tangible and intangible assets as per the concept of ring security. Conduct security events as per the annual security plan and ensure proper security detailing is in place Channelize and coordinate traffic management to ensure least impacted route continuity for the logistics flow Ensure the zone/road survey conducted and then plan for Overweight and Over Dimensional Consignment Performance Improvement Define the performance metrics for evaluating Zone Security domain and finalize with the Business Security Head; Lead performance review of Zone Security Identify process gaps in the Zone Security processes and lead process excellence initiatives to address the process gaps and drive efficiency Drive the team to champion process improvements and establish ownership of action plans at appropriate points within Zone Security Outsourced Manpower Management Monitor and review the outsourced staff strength and accordingly conduct recruitment Oversee and evaluate performance of the third-party security personnel services provider ensuring the deployed personnel are as per the defined parameters Engage periodically with the outsourced security employees to cater for their welfare Ensure the deployment of OMPs as per the work breakdown structure (WBS) and as their competency. People Management Lead talent acquisition for all vacant positions at the zone and support Vertical Security Head in talent identification and selection for critical roles Drive a performance driven culture – Set goals, review performance, and provide feedback to ensure a motivated and committed team Project Management Identify and drive projects towards creation or improvement of security technology aids (automation systems) and infrastructure augmentation as per group security guidelines and industry standards / best practices aligned to overall group security strategy Implement and monitor efficient project management practices for timely execution and maximum RoI on identified projects Drive integration of new projects into mainstream security operations at zone through processes and stakeholder buy in. Qualifications Educational Qualification: Bachelor’s degree in Business Management or other relevant field Postgraduate degree in relevant field Preferable to have Certifications including Certified Protection Professional (CPP) / Certified Fraud Examiners (CFE) / Transported Asset Protection Association (TAPA) certification/ Physical Security Professional (PSP) / Industrial Security professional certifications/ Project Management Professional (PMP) (Value Addition) Show more Show less

Company Description SHUBHA SYSTEMS AND COMMUNICATIONS PRIVATE LIMITED is based out of Thane, Maharashtra, India. The company is located at Flat No. 502, Rajhans Annexe, Opposite Gaodevi Maidan. As a reputable firm, SHUBHA SYSTEMS AND COMMUNICATIONS PRIVATE LIMITED is actively involved in various sectors, providing key services with a focus on quality and reliability. Role Description This is a full-time on-site role for a Health Safety Environment Officer, located in Bhagalpur. The Health Safety Environment Officer will be responsible for ensuring workplace safety, compliance with health and safety regulations, and promoting environmental health and safety standards. Daily tasks include conducting risk assessments, implementing safety programs, monitoring workplace conditions, and providing training and guidance on occupational health and safety measures. Qualifications Health & Safety and Occupational Health skills Environment Health and Safety (EHS) and Workplace Safety skills Knowledge of NEBOSH standards and certifications Strong analytical and problem-solving skills Excellent communication and training skills Bachelor's degree in Health Science, Environmental Science, or a related field Experience in industrial or corporate safety management is beneficial Show more Show less

Company Description Cyberverse Foundation is committed to fostering cybersecurity excellence through capacity-building, community engagement, and collaboration. We develop and deploy cutting-edge platforms that bridge government, academia, industry, and the broader community to raise cybersecurity awareness and tackle cybercrime proactively. Job Summary: We are looking for a dynamic and results-driven Cybersecurity Sales Executive with 3+ years of experience in B2B technology or cybersecurity sales. The ideal candidate will have a deep understanding of cybersecurity solutions, particularly SOC and SIEM platforms, and the ability to communicate technical value to non-technical stakeholders. This role involves driving sales, nurturing client relationships, and supporting solution adoption across cloud and on-premises environments. Key Responsibilities: Identify and pursue business opportunities for SOC and SIEM solutions across government, academic, and enterprise sectors. Present and demonstrate cybersecurity solutions, highlighting value, differentiation, and ROI. Work closely with technical teams to translate customer requirements into tailored solutions. Drive end-to-end sales cycles, from lead generation to proposal submission and contract closure. Build and maintain a strong pipeline through networking, outreach, and industry engagement. Maintain updated knowledge of cloud security, SIEM technologies and industry trends. Collaborate with marketing and product teams to create compelling sales collateral and campaigns. Document sales activities, forecasts, and customer interactions in CRM tools. Essential Skills: Proven track record in technology or cybersecurity sales, with consultative selling skills. Familiarity with cybersecurity concepts, including SOC workflows, log management, and SIEM use cases. Ability to engage CXO-level clients and articulate technical value propositions clearly. Strong interpersonal, communication, and negotiation skills. Self-driven, target-oriented, and able to manage multiple priorities in a fast-paced environment. Qualifications: Bachelor's degree (preferably in Engineering, Business, or IT-related fields). Certifications or training in cybersecurity, cloud technologies, or technical sales (preferred). Prior experience working with cybersecurity vendors, MSSPs, or enterprise sales teams. Show more Show less

🚀 We’re Hiring: Sourcing Executive | Krishna Enterprises | Sector 69, Faridabad Industry: Precision Machining & Engineering Components Experience: 2–5 years Job Type: Full-time | On-site About Krishna Enterprises: Founded in 1991, Krishna Enterprises is a leading manufacturer of precision-engineered components for global OEMs across rail, defense, aerospace, and industrial sectors. With certifications including ISO 9001, ISO/TS 22163 (IRIS), ISO 14001, ISO 45001, and AS9100D (in process), we are committed to quality, innovation, and sustainability. Role: Sourcing Executive We are looking for a proactive and detail-oriented professional to join our procurement team and support our growing operations with efficient sourcing, vendor development, and cost control. Key Responsibilities: Develop and manage supplier relationships (local & international) Source raw materials, tools, consumables, and outsourced services Issue RFQs, evaluate quotations, and negotiate pricing Raise and manage purchase orders in the ERP system Coordinate with quality, design, and production teams Monitor supplier performance and ensure timely deliveries Maintain up-to-date sourcing records and cost data Preferred Qualifications & Skills: Graduate in Engineering, Supply Chain, or related field 2–5 years of experience in sourcing or procurement (manufacturing preferred) Understanding of machining processes, raw material specs, and supplier audits Strong negotiation and communication skills Familiarity with ERP software (Tally/SAP/Others) and MS Excel What We Offer: ✔ A dynamic work environment with global exposure ✔ Growth opportunities and skill development ✔ Competitive salary based on experience ✔ A chance to work with a quality-driven and technology-forward organization Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client’s/ project requirements ͏ Do 1. Design and Develop solutions as per client’s specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software ͏ 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards ͏ 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project ͏ Deliver No. Performance Parameter Measure 1.Design and develop solutionsAdherence to project plan/ schedule, 100% error free on boarding & implementation, throughput %2.Quality & CSATOn-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: Delivery(RPA) . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

🌟 We're Hiring: Home Health Coders! 🌟 📍 Location: Nungambakkam, Chennai 🏥 Company: Zealous Healthcare Services 🕘 Job Type: Full-Time | On-Site Zealous Healthcare Services is on the lookout for experienced and passionate Home Health Coders to join our dynamic team in Chennai! If you're skilled in Home Health Coding and eager to work in a fast-growing healthcare environment, we want to hear from you! 💼✨. 🔍 Role Requirements: ✅ Experience: 1 to 3 years in Home Health Coding 🎓 Education: Degree in Life Sciences or a related field 📜 Certifications (Preferred): CPC, BHH-C, HCS-O, HCS-D, COQS, CCS, or other relevant coding certifications 💡 Technical Expertise: Proficiency in Home Health Coding levels 2.0, 2.5, or 3 Strong hands-on experience with OASIS 📝 and POC 📋 is mandatory 🚫 Note: Candidates with only coding experience and no OASIS/POC exposure will not be considered. 📦 Relocation Required: This is an on-site role in Nungambakkam, Chennai. Only candidates who are willing to relocate or are already based in Chennai should apply. 🌟 Why Join Us? 🔹 Be part of a leading healthcare team 🔹 Work in a supportive, professional, and growth-oriented environment 🔹 Enhance your expertise with top-tier tools and training 📧 Interested? Send your resume to 👉 hariharan@zealoushealthcare.com or Whats-app Only ( +91 8903371502) Strictly No calls - shortlisted candidates Get Quick Response within 24 Hrs. 🤝 Referrals from your network are also welcome! Let’s connect, grow, and make a difference together! Show more Show less

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Delivery(RPA) . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per client’s/ project requirements ͏ Do 1. Design and Develop solutions as per client’s specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software ͏ 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards ͏ 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project ͏ Deliver No. Performance Parameter Measure 1.Design and develop solutionsAdherence to project plan/ schedule, 100% error free on boarding & implementation, throughput %2.Quality & CSATOn-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: Delivery(RPA) . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a Technology Demand Manager ? Technology Demand Manager is responsible for coordinating with Engineering, PMO and other IT related teams on tasks required for the implementation and provisioning of infrastructure and systems necessary to support client or internal technology approved projects using proven PMI tools, techniques and best practices. This individual will join our IT Demand Management organization supporting approved technical project management endeavors for internal enterprise and clients outsourcing services. They will have project oversight surrounding the following areas, but not limited to: supporting technical implementation of client programs, site builds, data center migrations, network and firewall setup for new client system access, integration of SaaS cloud partner configurations and various other program technical functional area dependencies. This role will report directly to the Sr. Manager of Technology Demand Management and will have the responsibility of direct oversight of technical functional resources spanning from 5 - 25 project team members and project management of typically three (3) to eight (8) client onboarding projects over various project stages consecutively. Key Responsibilities: Develop detailed work plans for projects and support project team members Identify project scope, timeline, budget, and success measures Provide timely risk mitigation and issue escalations Manage and guide internal technical functional areas Create presentations for project kick-off and closure Conduct formal risk management activities throughout the life cycle of the client onboarding implementation Ensure timely resolution of all pre-production issues meeting or exceeding SLA's Prioritize onboarding implementation & change activities Maintain rigor around assigned projects' change management Ensure campaign implementation status reporting and updating are done on time Maintain knowledge base of lessons learned for all assigned IT related projects Create and manage project documentation and ensure proper handover and knowledge transfer to Technical Account Management and IT Operations prior production/Go-live Required Qualifications: 3 years of experience in technical project management or service supervisory roles. Plus for BPO experience. IT related certifications (e.g. ITIL, Scrum, PMI certifications) are not required but a plus At least five years of experience in technical project management (BPO experience is a plus) Proficient in Google Suite and similar Microsoft Office applications (Project, Word, Excel) Knowledgeable on SaaS cloud systems, data and voice, networking, as well as their installation, configuration, and maintenance Familiarity on network technology: MPLS, TCP/IP, VLAN's and other Data Network technologies Familiarity on voice technology: Voice, PABX, PBX, Switch, Configuration, ACD, IVR, Call loggers, Telephony, IP and IP Telephony Understanding on Information Security and Data Protection Regulations including PCI-DSS, ISO, Risk Management frameworks Excellent verbal, written, and interpersonal communication skills (Fluency in English is a MUST) Experience using knowledge base tools such as, but not limited to: Smartsheet, ServiceNow Can adapt to changing work schedules and working hours Strong problem-solving, decision-making, and analytical skills Education / Certifications: Bachelor's Degree in Business, Computer Science, IS., IT., or equivalent training and experience How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . Show more Show less

Additional Locations: India-Haryana, Gurgaon Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. Leader of information technology system project/program, directing all phases from inception through completion. Role And Responsibilities Lead, manage, and drive the execution of global IT Data Center and Real Estate Facility projects from initiation through to completion. Ensure projects are delivered on-time, within scope, and on budget. Develop detailed project plans, timelines, and milestones. Establish realistic deadlines and ensure resources are aligned to meet project objectives. Define and manage project scope in collaboration with stakeholders. Continuously assess scope changes and communicate any adjustments to timelines, budgets, or deliverables. Act as the central point of contact for all teams involved in the project. This includes cross-functional collaboration with IT, Real Estate, Facilities Management, Procurement, Legal, and Finance teams. Regularly engage with senior leadership and stakeholders to provide updates on project progress, key decisions, risks, and other critical factors. Tailor communication to different stakeholder needs, from technical teams to senior executives. Coordinate with external vendors, contractors, and consultants for the delivery of equipment, services, and support. Manage third-party relationships to ensure contractual obligations are met and project quality standards are maintained. Budget Control and Cost Management: Develop detailed budgets for each project phase. Track project expenses against forecasts, ensuring that any deviations are identified and addressed early. Appropriately allocate resources and manage them efficiently. Work closely with resource managers to ensure the right skills are available and utilized for successful project delivery. Proactively identify potential risks or bottlenecks in project delivery. Develop risk management plans, ensuring that preventive measures are in place and contingency plans are prepared. Quickly identify project issues and work collaboratively with the project team to develop effective solutions to maintain project timelines and outcomes. Maintain comprehensive documentation for all projects, including project charters, status reports, meeting notes, and post-project reviews. Ensure all documentation is clear, accurate, and readily available to stakeholders. Provide regular and ad hoc project status reports to senior leadership, highlighting key achievements, challenges, and resource needs. Prepare detailed project updates and executive summaries. Ensure all projects comply with Boston Scientific’s internal policies, including regulatory requirements and industry best practices. This includes IT security, data governance, and sustainability standards for Real Estate facilities. Contribute to the continuous improvement of project management processes and methodologies. Implement best practices that align with organizational goals and improve overall project efficiency. Work effectively across different time zones, cultures, and markets within the APAC region. Understand regional challenges and adapt project management strategies accordingly. Support and coordinate with global teams, ensuring alignment of project goals and consistent execution across regions. Experience 8-12 years of proven experience in managing IT infrastructure projects, including IT Data Centers and Real Estate Facility projects. Experience in managing complex global projects across different geographic locations, particularly in the APAC region. Hands-on experience in managing large-scale projects involving cross-functional teams. Experience in the MedTech, healthcare, or life sciences industry is a significant advantage. Certifications: Project Management Professional (PMP), PRINCE2, or similar project management certification preferred. Technical Skills: Strong understanding of IT infrastructure, data center operations, and real estate facility management. Familiarity with data center design and construction is highly desirable. Proficiency in project management tools Like MS Project, Jira, and GoPMO) is a plus. Educational Background Bachelor’s degree in Engineering or Information Technology, A Master’s degree in Business Administration (MBA), or a related field, is a plus. Requisition ID: 601339 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. *Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations Job Description & Summary: A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever-changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Responsibilities: · Analysis of Research with respect to project and adaptation of strategies · Project Reviews & presentations to statutory authorities · Feasibility Study & Opportunity assessment for identification of potential investment opportunities and preparation of proposals · Financial planning, DPR preparation and supervision of infrastructure design Mandatory skill sets: macroeconomics/ urban and regional economics/ econometrics/ investment promotion/ industrial development/ real estate Preferred skill sets: macroeconomics/ urban and regional economics/ econometrics/ investment promotion/ industrial development/ real estate Years of experience required: 2+ Education qualification: CA or M.A. /M.Sc. in Economics/Business Economics Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma, Master of Science Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Macroeconomics Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Professional Courage {+ 28 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Job Title: Salesforce Business Systems Analyst (BSA) Experience: 8+ Years in Salesforce Business Analysis Location: Noida / Gurugram Industry: IT / Software / Consulting Job Summary: We are seeking an experienced Salesforce Business Systems Analyst (BSA) to join our client’s team based in Noida/Gurugram. The ideal candidate will have 8+ years of proven experience in Salesforce business analysis, requirement gathering, and system design. The BSA will play a critical role in bridging the gap between business needs and Salesforce platform capabilities, ensuring that delivered solutions meet organizational goals. Key Responsibilities: Engage with stakeholders to gather, analyze, and document business requirements related to Salesforce CRM solutions. Translate business needs into detailed functional specifications for Salesforce configuration and development. Collaborate with Salesforce admins, developers, QA, and other technical teams to ensure requirements are accurately implemented. Assist in designing scalable, secure, and user-friendly Salesforce solutions. Participate in UAT planning, coordination, and execution; provide support for user adoption. Act as a liaison between business users and technical teams, maintaining clarity and communication throughout the project lifecycle. Support change management, training, and documentation efforts. Proactively identify opportunities to optimize and enhance Salesforce functionalities. Required Skills & Qualifications: 8+ years of experience as a Salesforce Business Analyst or Business Systems Analyst (BSA) with focus on Salesforce CRM. Strong understanding of Salesforce ecosystem including Sales Cloud, Service Cloud, Marketing Cloud, and/or Experience Cloud. Proven experience with business process modeling, requirement gathering, use cases, and functional design documentation. Proficient in tools such as JIRA, Confluence, Lucidchart, and MS Visio. Familiarity with Agile/Scrum project methodologies. Solid understanding of data modeling and integration within Salesforce. Excellent stakeholder management, communication, and problem-solving skills. Salesforce certifications (such as Salesforce Administrator, Business Analyst) are a strong plus. Preferred Skills: Experience in enterprise-scale Salesforce implementations or migrations. Exposure to Apex, Visualforce, Lightning Components, or ability to coordinate with dev teams on technical solutions. Knowledge of third-party tools and AppExchange products. Domain knowledge in industries like BFSI, Telecom, Healthcare, or Retail is a bonus. Why Join? Opportunity to work with a leading client on transformative Salesforce projects Competitive compensation and benefits Collaborative and growth-oriented environment Exposure to cutting-edge CRM solutions #SalesforceBSA #SalesforceBusinessAnalyst #SalesforceJobs #CRMJobs #BusinessSystemsAnalyst #NoidaJobs #GurugramJobs #DelhiNCRJobs #SeniorBusinessAnalyst #SalesforceCareers #SalesCloud #ServiceCloud #SalesforceEcosystem #HiringNow #WeAreHiring #TechJobsIndia #BSA Show more Show less

About Stem Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems. Key Responsibilities Technical Support & Troubleshooting Provide tier 1 help desk support for Windows and Mac operating systems Troubleshoot Microsoft Office suite applications and resolve common user issues Perform basic hardware troubleshooting for desktops, laptops, and mobile devices Support and maintain printers, docking stations, and critical peripherals Assist with software installations, updates, and configurations User Account Management Handle user onboarding and offboarding processes Perform basic Active Directory administration tasks including: Password resets and account unlocks User account creation and deactivation Group membership management Manage user access and permissions as required Microsoft 365 Administration Utilize Microsoft 365 admin portal for basic user management tasks Assist with email configuration and troubleshooting Support Teams, SharePoint, and other M365 applications Monitor and maintain user licenses and subscriptions Device & Endpoint Management Support endpoint management using Workspace One (with transition to Intune) Assist with device enrollment, configuration, and troubleshooting Manage mobile device policies and applications Utilize remote support tools including TeamViewer and Workspace One for assistance Communication & Documentation Manage and respond to support requests through Jira ticketing system Provide clear, professional communication in employee-facing tickets Create and update knowledge base articles in Confluence Interact with users through multiple channels: in-person, phone, Slack chat, and tickets Document solutions and maintain accurate records of all support activities Collaboration & Global Support Participate in global team meetings (some scheduled at 8:30 AM Mountain Time) Collaborate with international team members across different time zones Escalate complex issues to tier 2 support when necessary Required Qualifications Technical Skills Basic understanding of Windows and Mac operating systems Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Knowledge of Microsoft 365 applications and admin portal Understanding of fundamental IT concepts and troubleshooting methodologies Experience with ticketing systems (Jira preferred) Experience & Education 1-2 years of IT support experience preferred Previous help desk or technical support experience is a plus Preferred Qualifications Basic networking knowledge (Wi-Fi connectivity, basic network troubleshooting) Experience with endpoint management solutions (Workspace One, Intune, or similar) Familiarity with remote support tools IT certifications such as CompTIA A+, Microsoft Fundamentals, or similar Experience with Confluence for documentation Previous experience in a global or multi-cultural work environment Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws. Show more Show less