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5.0 years
5 - 7 Lacs
Hyderābād
On-site
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : The Sr. Analyst, Service Management will be a critical member of the Enterprise Service Management (ESM) organization, responsible for optimizing, supporting, and ensuring the performance of core IT Service Management (ITSM) processes across the enterprise. Based in Hyderabad , this role reports directly to the Enterprise Service Management Office and plays a key role in enabling excellence in service delivery and IT operations through data-driven process improvement and governance. The Senior Analyst will work closely with ITSM process owners, service desk and operations teams, and ServiceNow administrators to ensure processes such as Incident Management, Request Fulfillment, Problem Management, Change Management, Knowledge Management, and Configuration Management are well-documented, well-understood, and effectively executed. This role involves significant interaction with governance forums, reporting, analytics, documentation, and enablement, with the goal of aligning IT services with business needs and enhancing service quality and efficiency. This position requires a highly analytical and process-driven professional with demonstrated experience in ITSM frameworks (especially ITIL), ServiceNow platform capabilities, and a commitment to operational excellence. Your Role Accountabilities: ITSM PROCESS OPTIMIZATION & ENABLEMENT Collaborate with process owners to develop, refine, and optimize ITSM processes across the service management lifecycle. Serve as a subject matter expert and internal consultant on ITSM best practices, standards, and frameworks (e.g., ITIL). Design, update, and maintain process documentation, standard operating procedures (SOPs), and workflows to ensure clarity, consistency, and audit readiness. Support ongoing process maturity initiatives through gap analysis, continuous improvement activities, and alignment with strategic objectives. S TAKEHOLDER SUPPORT & GOVERNANCE Serve as the primary liaison between ITSM process owners and the broader ESM community, facilitating the alignment of process outcomes with business needs. Actively contribute to ITSM governance forums and workshops, assisting with planning, documentation, and follow-ups. Leverage ServiceNow to support automation, reporting, and workflow optimization within core ITSM processes. Partner with platform owners to improve the usability and effectiveness of ITSM modules within ServiceNow. REPORTING & ANALYSIS Develop and deliver data-driven reports, dashboards, and performance metrics in ServiceNow to support ITSM governance and process reviews. Provide actionable insights to ITSM process owners, operations leads, and ESM leadership based on trends, anomalies, and KPI/SLA adherence. Assist in the preparation of recurring governance meetings and process review boards by consolidating relevant data and insights. TRAINING & PROCESS COMMUNICATION Educate and enable service desk agents, support teams, and business stakeholders on ITSM process usage and compliance expectations. Deliver and support training programs and onboarding materials for end-users and stakeholders across various ITSM functions. Promote a culture of process ownership and service excellence through targeted communications, user guides, and job aids. Act as an ambassador for ITSM adoption and maturity within the enterprise. Qualifications & Experiences: 5+ years of professional experience in IT Service Management, with a strong focus on process analysis, optimization, and documentation. In-depth knowledge of ITIL principles and demonstrated experience applying them in large-scale enterprise environments. Hands-on experience working with ServiceNow , including reporting, dashboard creation, and ITSM module familiarity (Incident, Change, Problem, Knowledge, CMDB, etc.). Experience in developing and maintaining process documentation, workflow diagrams, and training materials. Strong analytical skills with the ability to interpret data, identify trends, and drive continuous improvement. Excellent interpersonal and communication skills; able to work cross-functionally and influence without authority. Bachelor’s degree in Information Technology, Computer Science, or related field. Not Required but Preferred Experience: ITIL v4 Foundation certification (higher-level certifications such as Managing Professional are a plus). Experience supporting global or enterprise-level service delivery organizations. Experience working in Agile or hybrid work environments. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Posted 23 hours ago
0 years
0 Lacs
Hyderābād
On-site
Overview: We are seeking a highly skilled and compassionate Medical Doctor (MBBS) to join our dynamic healthcare team. As a Medical Doctor, you will play a crucial role in providing comprehensive medical care to our patients. This position requires a strong commitment to patient well-being, excellent diagnostic and communication skills, and the ability to work collaboratively with a multidisciplinary team. Responsibilities: Patient Care: Conduct thorough medical assessments and examinations to diagnose illnesses and formulate treatment plans. Prescribe and administer appropriate medications and treatments. Monitor and manage the ongoing care of patients, adjusting treatment plans as necessary. Medical Consultation: Provide expert medical advice to patients and their families. Collaborate with other healthcare professionals to ensure coordinated and comprehensive patient care. Emergency Response: Respond promptly to medical emergencies and provide immediate care. Coordinate with emergency medical services and other healthcare providers as needed. Record Keeping: Maintain accurate and up-to-date medical records for all patients. Ensure compliance with relevant legal and ethical standards in medical documentation. Continuing Education: Stay informed about advancements in medical treatments, technologies, and best practices. Participate in ongoing professional development to enhance knowledge and skills. Communication: Effectively communicate with patients, families, and colleagues. Educate patients about their health conditions and treatment options. Collaboration: Collaborate with other healthcare professionals, including nurses, specialists, and support staff, to provide comprehensive care. Participate in multidisciplinary team meetings to discuss patient cases and treatment plans. Quality Improvement: Contribute to quality improvement initiatives within the healthcare facility. Participate in peer reviews and contribute to the enhancement of clinical protocols. Requirements: Medical degree (MBBS) and valid medical license. Residency training in a recognized medical institution. Board certification (if applicable). Strong diagnostic and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work effectively in a team-oriented environment. Commitment to maintaining high ethical standards and patient confidentiality. Willingness to stay updated on medical advancements through continuous education. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. Positive and collaborative work environment. If you are a dedicated and compassionate Medical Doctor with a commitment to excellence in patient care, we invite you to apply for this rewarding position in our healthcare team. Job Types: Full-time, Part-time Pay: ₹14,023.79 - ₹76,628.28 per month Benefits: Food provided Paid sick time Work Location: In person Application Deadline: 20/08/2025 Expected Start Date: 12/08/2025
Posted 23 hours ago
8.0 - 10.0 years
3 - 7 Lacs
Hyderābād
On-site
Description At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview This is a non-supervisory position to support process development and scale-up of Active Pharmaceutical Ingredient (API) and related materials. The successful applicant in this role will work on projects including Analytical Method Development and evaluation for in-process samples for synthetic chemistry. The successful candidate will also perform a variety of non-routine and routine analytical tests, maintains safety & GLP environment in the lab including development/validation of methods, stability studies and research projects in analytical chemistry. The successful applicant will direct, troubleshoot, and share insights on complex projects while drawing independent conclusions about the results and determining how to proceed with the project. They closely collaborate with other scientists and/or other USP personnel. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments. The Scientist IV has the following responsibilities: Support reaction monitoring, scale-up and final analysis of samples as per monograph /in-house procedures including method development/validation if required. Prepare development reports for Synthetic Support projects. Execute projects per the approved test protocols if assigned. In collaboration with the synthetics team evaluate, implement and grow Process Analytical Technologies (PAT) capabilities and expertise. This includes evaluation of process monitoring, understanding, and control via in line, online and at line techniques. Serve as technical expert and champion for PAT and/or process model building. Plan, execute, and complete the projects as per specifications, timelines, and budget. Responsible for preparation and review of SOPs, protocols, reports, etc. Ensure project requirements by coordinating with external vendors and all internal relevant departments. Responsible for ensuring the required maintenance and calibrations of the equipment Responsible for preparing, executing and completing IQ/OQ/PQ of new instruments as assigned Preparation and planning for ISO-9001 certification/recertification by participating actively, verification of protocols and related documents and take an active role in the internal as well as external QA audits and address the audit issues in a timely manner. Maintain GLP & implement safety procedures while working in Lab. Work on any other assigned tasks/ lab management activities. Conversant with lab safety norms and strictly follow them. Collaborate within the team and cross functional teams Learn and practice Diversity, Equity, Inclusion & Belonging culture Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: MSc. in Analytical Chemistry / Organic Chemistry/M. Pharm, having 8-10 years of experience in Analytical Research and Development or Ph.D. with 4-7 years of experience in Analytical Research and Development. Must have hands on experience in working with chemical methods and handling instruments like HPLC, GC, LC-MS, GC-MS, FTIR, UV-Visible, wet chemistry, etc. Understanding of process analytical technology, chemometrics, and knowledge of in-line, online, at line process analytical tools (e.g., IR, Raman, HPLC) Experience in analytical testing and development with focus on process analytical chemistry and to understand, monitor and control chemical processes/reactions. A comprehensive understanding of the science involved in the development of synthetic organic molecules and analytical chemistry. Ability to perform analytical method developments and method validations as and when required. Excellent technical writing and verbal communication skills Good interpersonal skills and proven ability to function in a team-oriented environment are necessary. We especially welcome applications from those who hold historically marginalized and/or underrepresented identities. This job description provides a portrait of an ideal candidate. Candidates who possess many, though perhaps not all, qualifications are encouraged to apply. Additional Desired Preferences Hands on experience with PAT instruments, techniques, and models such as in line, at line, or online IR, Raman, HPLC, NMR, etc. Experience with a wide variety of software and laboratory information systems, including chemometric modeling software Working knowledge of API manufacturing and product testing (e.g. ICH guidelines, USP general chapters and monographs) Expertise with USP compendial methods and requirements (e.g. monographs and general chapter) and ICH quality guidelines Pharmaceutical laboratory experience, method development and method implementation in manufacturing environments, and/or continuous manufacturing experience. Strong project management skills with ability to be effective both independently and in collaborative teams Skilled in evaluation and interpretation of data; Ability to multi-task. Skilled in anticipating, troubleshooting, and solving technical problems. Takes personal responsibility to ensure work is delivered on time and is of the highest quality. Supervisory Responsibilities NA Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.
Posted 23 hours ago
0 years
3 - 4 Lacs
Hyderābād
On-site
DESCRIPTION The Last Mile Analytics & Quality Team in Hyderabad is looking for Transportation Quality Specialist who will act as first level support for driver and delivery related programs. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Fluency in Japanese. JLPT N3 certification Analyze basic case level inputs and identify predictors / causes of business related problems and improve delivery / customer experience by case-level corrections Identify and uncover areas of opportunity and highlight the same to managers. Collaborate with intra-space multiple resources as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of programs. Do root-cause analyses (when needed) within the space subject to availability of data BASIC QUALIFICATIONS Bachelor’s degree, Fluency in Japanese.Required JLPT N3 certification. Fluency in Japanese 10-24 months of work experience - Good communication skills - should be able to facilitate flow of translated information (Japanese to English and vice-versa) between teams internal/external Proficiency in Excel (pivot tables, VLOOKUP) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Analyze basic case level inputs and identify predictors / causes of business related problems and improve delivery / customer experience by case-level corrections Identify and uncover areas of opportunity and highlight the same to managers. Collaborate with intra-space multiple resources as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of programs. Do root-cause analyses (when needed) within the space subject to availability of dataLogistics background and lean/six sigma training is a plus Basics in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Last Mile Delivery Operations, IT, & Support Engineering
Posted 23 hours ago
5.0 - 8.0 years
4 - 7 Lacs
Hyderābād
On-site
Key Responsibilities: Install, configure, and maintain routers, switches, firewalls, and wireless networks. Monitor LAN/WAN performance and ensure minimal downtime. Troubleshoot network connectivity, VPN, and firewall issues. Maintain network documentation, IP address records, and backup systems. Implement and oversee security protocols and user access controls. Coordinate with vendors and IT teams for upgrades and problem resolution. Qualifications: Bachelor’s degree in Computer Science, IT, or related field. M.Tech (CSE / IT) holds an added advantage. 5–8 years of experience in network administration (preferably in education sector). Strong knowledge of Cisco/HP/Juniper devices, TCP/IP protocols, firewalls, and VPNs. CCNA/CCNP certification preferred. Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Commuter assistance Leave encashment License/Certification: CCNA / CCNP Certification (Required) Work Location: In person
Posted 23 hours ago
4.0 years
0 Lacs
Hyderābād
On-site
Job Description: Role : Process Techologist Location : Hyderabad Job Purpose To deploy and continuously improve local processes to ensure compliance to relevant Q&FS standards and efficiency targets for our Dry/Wet Product manufacturing. Collaborate with Regional and Global R&D Team (Pack and Product) resources to ensure products meet current process capability at the local site and are implemented to an understood specification. Work with local team to manage non-conforming products and processes to ensure resolution. Job Responsibilities Collaborate with the Regional and Global R&D (New products development and Raw material development) to support line trials and in-plant validation of new processes. Adapt local conditions to ensure that new products or raw materials run efficiently and meet required final specification. Maintain process related SRC’s. Collaborate with key stakeholders (RDT/SUPPLY/ENG/Q&FS) in the handover processes on site when there is a process related change that impacts current specification. Provide any training related to the activity and ensure all documentation is completed for a handover. Support site activities which improve Line run rates, reduce waste and improve product quality. Utilize CI/Lean tools such as Six sigma and FMEA to ensure our products are efficiently optimized with quality and cost in mind. Knowledge of Die plate designs Technical support in commissioning, validation & start-up (in Projects). Participate in problem solving and troubleshooting activities to resolve product or process related issues that impact quality, cost and efficiency at the site. Develop trouble shooting guide for shift associates in areas such as extrusion. Job Specifications /Qualifications Note: May differ from the current job holder’s own skills and experience . 1. Education & Professional Qualification Degree in Food Science, engineering, chemistry, or equivalent Bachelor degree 2. Knowledge/Experience 4+ years in a Food Manufacturing environment working in Quality, Food Safety, Engineering, or Product/Process Development (Dry & Wet product manufacturing) Working knowledge of food processing or product development is highly preferred Green Belt Certification preferred.
Posted 23 hours ago
0 years
4 - 8 Lacs
Hyderābād
On-site
ØPurpose of Position The job incumbent is responsible to conduct audits of the clients against the requirement of the relevant standard. Many certified organisations having stand-alone certification are migrating towards integration of these. Hence it is expected that an auditor in audit team be qualified to all the schemes under integration. The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy. Ø Major Responsibilities As a professional, carry out all activities related to profession in accordance with BV code of ethics and confidentiality requirements To conduct audits in accordance with ISO 19011, Bureau Veritas Management System and BVC India Operations Manual To keep self-updated with latest regulatory requirements & technologies pertaining to sectors/ schemes under audit To manage time effectively throughout entire audit cycle – From planning to reporting To cooperate and coordinate with audit team leader during the audit To report / inform reporting line / back-office / team leader for any unexpected situation faced during the audit. (Examples – less time available for audit against planned due to situations beyond control, audit cancellation, any dispute during the audit on finding etc.) To follow the schedules informed and confirmed by back-office/ client. To maintain & protect assets of company – laptop and other accessories and any other To adhere to terms and conditions agreed at the time of acceptance of appointment letter To coordinate with the technical function for ensuring audit, qualifications and reporting is followed in line with LTO. To support sales to pass on any business leads coming across industry. Ø Roles & Responsibilities for HSE Must comply the BV Cardinal Safety Rules in all situations. To comply company HSE requirements e.g. policies, Procedures, guidelines etc. and local legal requirements on HSE as applicable To take care of own health and safety as well as colleagues and others. Immediate reporting of any shortcomings on HSE i.e. any incident, unsafe work practices / conditions to his/her immediate Line Managers. Sharing opportunities for improvement on HSE aspects ØCriteria for Performance Evaluation (KPIs) Professional development. Customer feedback rating not less than 4.0 on a scale of 1 to 5 No customer complaint on behavioural issues & Avoid any situation conflict of interest Adherence to environmental and safety policies of our organization Qualify for new standards, Improvement in competency (e.g tutor, 2P, 3P, etc ) Improve Performance on Soft grading Metrics Timely Defect Resolution Timely closure of NCRs Timely Reporting / Timeliness in marking of examination papers Timely submission of SF10 Timely and cost effective travel plans Utilization Rate Identifying the Sales opportunity Ø Qualification and Experience Science / Engineering Graduate / Post Graduate with minimum 6-8 yrs of industry experience with min. 2 yrs experience in conducting 2nd or 3rd party audits. Successfully completed a registered lead auditor course based on reference standard Knowledge of ISO 17021 & ISO 17065 requirements. Conversant with the terminology and the principles of the relevant standards ØSkills & Qualities: Interpersonal relationship and leadership skills Good Communication, Reporting, Presentation, Good listening Team Cohesion Time Management Be able to handle situations in judicious manner Pleasing Personality Computer Skill
Posted 23 hours ago
1.0 - 5.0 years
1 - 3 Lacs
Hyderābād
On-site
Job Title: Tally Trainer / Instructor / Faculty Company Name: JBK Academy Location: Ameerpet, Hyderabad Job Type: Full-Time Salary: ₹10,000 – ₹30,000 (Based on experience and interview performance) Experience: 1 to 5 Years Qualification: B.Com, BBA (Accounting), MBA (Accounting), M.Com Job Responsibilities: Conduct classroom and/or online training sessions on Tally, Tally Prime, Tally ERP , and Excel / Advanced Excel . Design training materials, lesson plans, and practical assignments for students. Teach accounting concepts, GST, TDS, Payroll, and other finance-related topics using Tally. Provide hands-on practical training with real-time case studies. Evaluate student performance and give constructive feedback. Guide students in preparing for certification and job interviews. Stay updated with latest Tally versions and accounting regulations . Skills Required: Proficiency in Tally, Tally Prime, Tally ERP . Strong command over Excel & Advanced Excel functions. Good knowledge of Accounting, GST, TDS, and Payroll . Strong presentation and communication skills. Ability to simplify concepts for students from non-accounting backgrounds. Contact Details: Phone/WhatsApp: 9398548428 Mail: hr@smartcadindia.com Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Health insurance
Posted 23 hours ago
2.0 years
2 - 5 Lacs
Hyderābād
On-site
Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : Our Media Platform Operations team is looking for experienced and motivated Data Platform Administrato r to join our dynamic Database Administration team. The successful candidate will be responsible for managing, maintaining, and enhancing our Business Intelligence (BI) platform environments to ensure optimal performance, security, and user satisfaction. In this role, you will collaborate with stakeholders across various departments to support data visualization solutions that drive strategic business decisions. This job blends data engineering, platform management, and system optimization to ensure smooth data processing and reporting. You will also need to stay up to date with new various technologies and analyze such technologies to bring into scope of existing infrastructure. Your Role Accountabilities: OPERATIONS/PROJECT MANAGEMENT Oversee installation, configuration, and upgrading of BI Platform platforms and clients. Monitor system performance, perform regular updates, and manage security protocols. Ensure optimal performance, stability, and accessibility of BI Platform environments. Provide expert-level support to BI Platform users, troubleshooting issues, and implementing solutions. Being part of the team that includes participation in an On-Call rotation to provide our customers 24/7 support. STRATEGY Contribute to the development of the BI strategy and ensure alignment with organizational goals. Communicating with internal and external stakeholders. ANALYTICS Work with the team leads to designing, implementing, and testing high availability and business continuity plans for our Tier 1 applications. Implement data governance practices across BI platforms. Manage user permissions, ensuring compliance with data privacy regulations and company policies. Maintain accurate and comprehensive documentation of system configurations, policies, and procedures. Generate and analyze reports on usage statistics, system health, and user feedback to guide continuous improvement Qualifications & Experiences: Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field. Master’s degree is a plus. Minimum of 2+ years of experience in BI tool administration, specifically with Tableau Looker, Microsoft Power BI, & MicroStrategy. Proven expertise in setting up and managing Tableau Server and/or Looker environments. Strong knowledge of SQL and relational databases. Familiarity with data integration tools and ETL processes. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Experience with cloud platforms (e.g., AWS, Google Cloud, Azure) is a plus. Tableau and/or Looker certification preferred. Ability to provide 24/7 support. Not Required but preferred experience: Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing PowerShell scripting and Windows BAT. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Posted 23 hours ago
2.0 years
1 - 3 Lacs
Hyderābād
Remote
Job Title: Corporate Sales Executive - EdTech & IT Training Location: Hi-Tech City, Hyderabad Experience: 2-4 Years Salary: Competitive, with Performance-Based Incentives Job Type: Full-Time Industry: EdTech / IT Training / Corporate Training Contact: Naveen Daggula naveend@kodemilabs.com +91-9030565331 Company Overview KodeMi Labs is a leading EdTech organization dedicated to bridging the gap between education and industry by delivering career-focused training programs and industry-recognized certifications. We partner with corporates and educational institutions to provide upskilling solutions in emerging technologies like AI/ML, cybersecurity, cloud computing, and data analytics. Join us to empower professionals and organizations with cutting-edge skills for the future. Job Description We are seeking a driven Corporate Sales Executive to spearhead business development efforts with corporate clients across industries such as IT, BFSI, manufacturing, and more. The role involves pitching customized training and certification programs, building long-term relationships with corporate HR and Learning & Development (L&D) teams, and achieving revenue targets. The ideal candidate will have a strong understanding of corporate training needs and experience in B2B sales within the Indian market. Key Responsibilities 1. Business Development - Identify and prospect corporate clients for training and upskilling programs in IT certifications (e.g., AWS, Microsoft, EC-Council, NASSCOM, CompTIA). - Develop and execute strategies to acquire new corporate accounts in industries like IT, BFSI, manufacturing, and consulting. - Pitch customized training solutions to address specific skill gaps in corporate workforces. - Negotiate contracts and agreements with corporate clients to secure long-term partnerships. 2. Client Relationship Management - Build and maintain strong relationships with HR, L&D teams, and key decision-makers in target organizations. - Conduct needs assessments to understand client training requirements and align offerings with their business goals. - Provide ongoing support to ensure successful implementation of training programs and client satisfaction. - Expand existing client accounts by upselling additional programs and certifications. 3. Sales and Revenue Targets - Achieve quarterly and annual sales targets for corporate training programs. - Develop and manage a robust sales pipeline using CRM tools (e.g., Salesforce, HubSpot). - Track and report sales performance, deal progress, and client feedback to the Business Development Manager. - Analyze market trends and competitor offerings to position the company’s solutions effectively. 4. Stakeholder Engagement - Conduct presentations, product demos, and workshops for corporate clients to showcase training programs and certifications. - Represent the company at industry events, trade shows, and corporate networking forums (e.g., SHRM India, NASSCOM events). - Collaborate with internal teams (e.g., content developers, certification experts) to tailor solutions for clients. - Build a professional network within the corporate training ecosystem to generate referrals and leads. 5. Lead Generation and Market Research - Generate leads through cold calling, email campaigns, LinkedIn outreach, and industry referrals. - Work closely with the inside sales team to qualify leads and prioritize high-potential prospects. - Research corporate training budgets, skill development priorities, and government initiatives (e.g., Skill India, NEP 2020) to align pitches. - Stay updated on emerging technologies (AI/ML, cloud computing, cybersecurity) and their relevance to corporate upskilling. Key Requirements Education: - Bachelor’s degree in Business Administration, Marketing, IT, or a related field. - MBA or advanced degree in a relevant field is preferred. Experience: - 2-4 years of experience in B2B sales, preferably in EdTech, IT training, or corporate training sectors. - Proven track record of achieving sales targets in a corporate environment. - Experience working with HR and L&D teams in industries like IT, BFSI, or manufacturing. - Familiarity with IT certifications (e.g., AWS, Microsoft Azure, EC-Council, NASSCOM SSC QP) is a plus. Skills: - Excellent verbal and written communication skills, with strong presentation abilities. - Proven negotiation and deal-closing skills. - Proficiency in CRM tools (e.g., Salesforce, HubSpot, Zoho CRM) for lead tracking and pipeline management. - Strong relationship-building and networking skills with corporate stakeholders. - Self-motivated, target-driven, and able to work independently with minimal supervision. - Knowledge of corporate training needs and emerging technology trends (AI/ML, cybersecurity, cloud computing). - Multilingual skills (e.g., Hindi, regional languages like Tamil, Telugu) are an advantage for regional outreach. Network: - Existing relationships with HR/L&D professionals in IT, BFSI, or other industries (preferred). - Familiarity with corporate training ecosystems and industry bodies like NASSCOM, SHRM India, or CII. Preferred Qualifications - Prior experience in EdTech, IT training, or e-learning industries. - Knowledge of corporate training budgets and decision-making processes. - Experience in conducting product demos, workshops, or training sessions for corporate audiences. - Understanding of government skill development initiatives (e.g., Skill India, PMKVY). - Track record of managing large corporate accounts or securing high-value deals. - Familiarity with certification processes for AI/ML, cybersecurity, or cloud computing programs. What We Offer - Competitive salary with attractive performance-based incentives. - Comprehensive benefits package, including health insurance and PF (if applicable). - Opportunities for professional growth through training and development programs. - Flexible work arrangements (hybrid or remote, based on location). - A dynamic role to shape corporate training solutions and impact professional upskilling in India. Reporting To Director of Operations Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Posted 23 hours ago
2.0 - 5.0 years
2 Lacs
Hyderābād
On-site
Financial Transactions: Processing invoices, payments, and other financial transactions. Financial Reporting: Preparing and analyzing financial statements, reports, and records. Compliance: Ensuring compliance with accounting principles, financial regulations, and internal procedures. Budgeting and Forecasting: Assisting with budgeting and forecasting activities. Accounts Payable/Receivable: Managing accounts payable (money owed by the company) and accounts receivable . Reconciliations: Reconciling bank statements and general ledger accounts. Month/Year-End Close: Supporting month-end and year-end closing processes. Collaboration: Working with other departments to ensure accurate and timely financial information. Audits: Assisting with internal and external audits. Tax Preparation: Preparing tax returns and ensuring timely filing. GST FILING / IGST / MANDATORY . Skills Required: Accounting Knowledge: Strong understanding of accounting principles and practices. Analytical Skills: Ability to analyze financial data and identify trends. Communication Skills: Excellent written and verbal communication skills. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Problem-Solving: Ability to identify and resolve financial discrepancies. Qualifications & Experience Bachelor’s degree in BCOM / Commerce, Accounting, or related field Professional certification (e.g., CA Inter, MBA Finance, Mcom) 2-5 years of experience in retail ACCOUNTANT Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person
Posted 23 hours ago
0 years
1 - 4 Lacs
India
On-site
Job Title: Digital Marketing Manager – Google & Meta Paid Campaigns & Organic Traffic Specialist Location: Hyderabad Job Type: Full-time About Us: At THE PATTERNS COMPANY , we are a dynamic and forward-thinking digital marketing agency, offering cutting-edge marketing solutions to a wide range of industries. We’re on the lookout for a passionate digital marketing manager to join our growing team. If you’re skilled in Google Ads, Meta paid campaigns, SEO, and driving organic traffic, this is the role for you! Job Description: As our Digital Marketing Manager , you will lead our efforts to drive growth through paid search campaigns, social media advertising, and organic traffic strategies. You will be responsible for planning, executing, and optimising campaigns across Google and Meta platforms, while also implementing SEO best practices to boost organic search visibility. Your ability to analyze, adapt, and innovate will be key in delivering exceptional results for our clients. Key Responsibilities: Google Ads Management: Plan, create, and manage PPC campaigns on Google Ads (Search, Display, Video, and Shopping). Optimize bids, keywords, and ad copy for maximum ROI and performance. Track, measure, and analyze campaign performance and budget allocation. Regular A/B testing of ads and landing pages to improve conversion rates. Meta Ads Management: Design and execute paid campaigns on Facebook, Instagram, and other Meta platforms. Build targeted audiences, optimize ads for reach and engagement, and maintain consistent results across campaigns. Monitor ad performance metrics and optimize campaigns to increase CTR and ROI. SEO Strategy & Execution: Perform comprehensive keyword research and on-page SEO audits. Create and implement content strategies to improve organic rankings and drive traffic. Optimize website and content for search engines, ensuring top rankings for key terms. Monitor site health and suggest technical SEO improvements. Traffic Growth & Conversion Optimization: Develop strategies for increasing organic website traffic through targeted campaigns, SEO tactics, and social media strategies. Continuously monitor and analyze web analytics (Google Analytics, SEMrush, etc.) to assess performance and identify areas for improvement. Implement conversion rate optimization (CRO) techniques to drive better results across all campaigns. Reporting & Analysis: Create detailed reports on campaign performance, trends, and insights to present to clients. Provide actionable insights and recommendations based on data analysis. Track and report on key performance indicators (KPIs), including traffic, conversion rates, and ROI. Required Skills & Qualifications: Proven experience managing Google Ads, Meta ads, and SEO campaigns, with a strong track record of delivering results. In-depth knowledge of Google Ads tools and platforms (Google Analytics, Google Tag Manager, Google Search Console). Expertise in Meta Ads Manager (Facebook, Instagram, etc.) and knowledge of retargeting and audience building. Strong understanding of SEO, SEM, and content marketing strategies. Experience using SEO tools like SEMrush, Ahrefs, Moz, or similar platforms. Ability to analyze data and make data-driven decisions to optimize campaign performance. Knowledge of landing page design, conversion rate optimization, and content strategies. Exceptional communication skills with the ability to present complex data in a clear, actionable manner. Strong attention to detail and project management skills. Preferred Qualifications: Google Ads certification or Meta Ads certification is a plus. Experience working with e-commerce brands or service-based industries. Familiarity with email marketing campaigns and marketing automation platforms. Why Join Us? Competitive salary and benefits package. Flexible work environment Opportunities for professional growth and certifications. Work with a collaborative, passionate team. Be part of an innovative and fast-paced company committed to growth and creativity. How to Apply: If you are ready to take your digital marketing career to the next level and have the expertise to drive results, we want to hear from you! Send your resume and portfolio (if applicable) to info@thepatternscompany.com Job Type: Full-time Pay: ₹14,791.64 - ₹33,584.50 per month Benefits: Health insurance Work Location: In person
Posted 23 hours ago
7.0 years
3 - 7 Lacs
India
On-site
Job Title: Business Development Executive - EdTech & Corporate Partnerships Location: Hi-tech City, Hyderabad Experience: 7-10 years Salary: Competitive, with Performance-Based Incentives Job Type: Full-Time Industry: EdTech / IT Training Contact: Naveen Daggula naveend@kodemilabs.com +91-9030565331 Company Overview KodeMi Labs is a leading EdTech organization committed to bridging the gap between education and industry through innovative, career-focused programs. We partner with educational institutions and corporates to deliver industry-relevant certifications and training solutions. Job Description We are hiring a dynamic Business Development Executive to drive growth through strategic partnerships with colleges, universities, and corporate clients. The role focuses on building and nurturing relationships to integrate career-oriented courses and certifications into academic curricula and corporate training programs. Key Responsibilities: 1. Partnership Development - Build and maintain relationships with colleges, universities, and Training & Placement Officers (TPOs). - Collaborate with industry certification bodies (e.g., NASSCOM, EC-Council, CompTIA, AWS, Microsoft). - Identify and secure new business opportunities with educational institutions and corporate clients. - Negotiate and finalize partnership agreements and contracts. 2. Program Implementation - Work with institutions to implement career-focused courses and certifications (e.g., cybersecurity, cloud computing, data analytics). - Customize course content to meet institutional and industry standards. - Ensure seamless program rollout and provide ongoing support to partners. - Facilitate integration of IT certifications into academic curricula. 3. Business Growth - Drive revenue growth by acquiring new institutional and corporate clients. - Develop and execute strategic business development plans. - Achieve quarterly and annual sales targets. - Strengthen and expand existing client relationships. 4. Stakeholder Engagement - Conduct seminars, workshops, and training sessions at partner institutions. - Present offerings to key decision-makers in educational institutions. - Represent the company at education conferences and industry events. - Build a strong professional network in the education and IT training sectors. 5. CRM & Reporting - Use CRM tools (e.g., Corefactors, Salesforce, HubSpot) to manage leads, opportunities, and client interactions. - Maintain accurate records of business development activities. - Prepare reports on sales performance, pipeline status, and market trends. - Analyze competitor activities and market insights. Key Requirements: Education: - Bachelor’s degree in Business Administration, Marketing, Education, IT, or related field. - MBA or advanced degree preferred. Experience: - 7-10 years of experience in business development, preferably in EdTech or IT training. - Proven track record of working with colleges, universities, and TPOs. - Experience with industry certification programs (e.g., NASSCOM, EC-Council, AWS). - Prior experience conducting seminars/workshops in academic settings. Skills: - Excellent communication, presentation, and public speaking skills. - Strong negotiation and relationship-building abilities. - Proficiency in CRM software (Corefactors, Salesforce, HubSpot, or similar). - Self-motivated, strategic thinker with problem-solving skills. Network: - Established contacts with college/university TPOs and industry bodies (e.g., NASSCOM, CompTIA). - Understanding of academic processes and IT certification ecosystems. Preferred Qualifications: - Experience in EdTech, IT training, or e-learning industries. - Knowledge of curriculum development and academic partnerships. - Familiarity with corporate training programs. - Proven success in achieving B2B sales targets. - Knowledge of emerging technologies (AI/ML, cybersecurity, cloud computing). Reporting To: Director of Operations Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Provident Fund Work Location: In person
Posted 23 hours ago
0 years
2 - 2 Lacs
India
On-site
1. Job Overview The HR & Admin Executive in a CRO manages people-related processes (hiring, onboarding, payroll, compliance, training) and office operations (facilities, vendor coordination, documentation) while ensuring compliance with clinical research industry regulations like ICH-GCP, Schedule Y, and local labor laws . 2. End-to-End Responsibilities A. Human Resources Responsibilities Recruitment & Onboarding Preparing and posting job descriptions for clinical, regulatory, and operational roles. Coordinating with department heads for manpower planning. Screening resumes, conducting preliminary interviews, and scheduling further rounds. Managing offer letters, appointment letters, and joining formalities. Organizing induction programs to brief employees on CRO protocols, SOPs, and regulatory guidelines. Employee Records & Compliance Maintaining accurate HR files (digital & physical). Tracking employee contracts, renewals, and role changes. Ensuring all staff training and certification records (e.g., GCP training) are up to date. Maintaining confidentiality of sensitive trial and personnel data. Payroll & Benefits Managing attendance, leave records, and shift schedules. Coordinating payroll processing with accounts. Handling statutory compliance – PF, ESI, gratuity, professional tax, and labor law requirements. Administering health insurance and other benefits. Employee Engagement & Performance Coordinating internal events, recognition programs, and engagement activities. Assisting with performance appraisal cycles, goal setting, and feedback sessions. Managing grievance handling and disciplinary actions as per company policy. B. Administrative Responsibilities Office Operations Overseeing office maintenance, cleanliness, and safety. Ensuring availability of supplies (stationery, IT equipment, lab consumables). Managing AMC contracts for office & lab equipment. Supervising housekeeping, security, and facility management. Vendor & Procurement Management Coordinating with vendors for procurement of services and supplies. Managing purchase orders, quotations, and vendor payments. Negotiating costs and ensuring timely deliveries. Travel & Logistics Booking travel, accommodation, and transport for employees, especially for site monitoring visits or investigator meetings. Managing logistics for clinical trial materials (ensuring temperature control, documentation). Compliance & Documentation Ensuring all administrative processes follow SOPs and regulatory compliance. Coordinating audits (internal, sponsor, or regulatory inspections). Maintaining visitor logs, access control, and safety protocols. 3. Skills & Competencies Knowledge of Clinical Research Regulations (ICH-GCP, Schedule Y, SOP adherence). Strong HR process knowledge (recruitment, payroll, compliance). Administrative & vendor management skills . Good communication and coordination skills. Proficiency in MS Office, HRMS software, and documentation control systems. Ability to maintain confidentiality and handle sensitive trial data. 4. Reporting Structure Reports to: HR Manager / Admin Manager / Director – Operations Works closely with: Clinical Operations Team, Quality Assurance, Regulatory Affairs, and Finance. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Posted 23 hours ago
4.0 years
8 - 10 Lacs
Hyderābād
On-site
Job title: Business system owner Salesforce Service cloud – Senior Analyst Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. Reporting to the Business system owner (BSO) Salesforce Service cloud manager, enhances existing Salesforce service cloud core model enhancements, prepares and drives a given deployment performing expected business activities and ensures solution sustainability. Investigates & promotes solution capabilities to bring the highest value possible to order to cash activities. Leads business activities in a given Salesforce implementation with the objective to assure customer satisfaction and internal efficiencies in collaboration with hub K-users, Digital, Integrator, Global Process leads (GPLs), GPO. Actively contributes to solution and users expertise sustainability by monitoring globally adoption, performance and providing trainings to K-users. This role requires a strong understanding of Order to Cash activities, passionate by customer satisfaction and problem resolution mindset supported by a deep knowledge of Salesforce service cloud and project management. Main responsibilities: Assess current & future Salesforce capabilities and business requirements and contributes to a long-term plan with aligned priorities in partnership with the GPLs. Secures business requirements definition to bring detailed business specifications to Digital and integrator for build. Promotes benchmark and best practices and develop use of Salesforce solution with the perspective to deliver productivity, process efficiency and automation. Understands Salesforce Service Cloud trends and its practical application of existing, new, and emerging functionalities to enable and improve business operating models. Leads Salesforce implementation from business stand points, under the supervision of the BSO and in close collaboration with GPLs, prepares vision implementation. Coordinates & supports business requirements completion contributes to the prioritization according to business value. Prepares Hub & Country resources on-boarding to participate to the business workshops. Leads in partnership with the integrator gaps identification & prioritization, assists on the Backlog Management, user stories detailed review & validation. Supports the development team by clarifying the requirements, answering questions, provides additional context / information when needed liaising with the global process leads. Supports on Testing & Hypercare, Drives UAT preparation (test cases preparation, Key Users training, UAT session planification) & execution (organize K-users activities, identify & create defects with Key Users). Communicates the weekly UAT test report to the external stakeholders. Set-up the telephony forwarding alignment for testing. Supports on incidents qualifications (Level 0) during hypercare. Contributes to change & Communication, Engages with the stakeholders (Hub & Countries ambassadors, end users, to understand their needs & gather feedbacks. Evaluates & documents change impact, liaise with Change ambassadors and change management lead to follow change plan execution. Manages & coordinates communication regarding Cutover with involved teams. Ensures clear communication between all relevant teams. Communicates to Key-users, and relevant stakeholders (daily status, weekly reports. Guarantees Go-Live check-list (pre-Go-Live meeting with Key Users, cutover, access to production, announcement) Contributes expertise sustainability, continuous improvement deployment for internal efficiency and customer experience. Consolidates feed-back from Key-users (Hubs, local O2C), GPLs teams… regarding potential improvement of the solution/ processes and analyzes priorities/values expected. Liaises with GPLs and relevant stakeholders to refine and validate requirements before organizing activities with Digital. Based on agreed KPIs monitors solutions/process efficiency to detect pro-actively potential issues and improvement opportunities (internal teams &/or customers). Supports data foundation built and Kpis enhancement for Salesforce data. Maintains and creates training documentation and performs potential additional trainings. Prepares pro-active communication to stakeholders about the features delivery. About you: Experience: 4 years´ experience in Salesforce service cloud (essential) preferably in Pharma. Contribution to a global project deployment or used to work in global delivery team. Soft skills: Strong understanding of order to cash overall processes. Good business acumen (advantageous). Strong problem solving, deductive and analytical skills (advantageous). Collaborate with cross-functional stakeholders to gather and define business requirements. Translate business needs into clear, actionable Salesforce solutions and user stories. Lead the implementation of Salesforce features and functionality in alignment with business goals. Act as a liaison between business users and technical teams to ensure seamless delivery. Create and maintain documentation such as process flows, requirement specifications, test plans, and user guides. Technical skills : Hands-on experience of Salesforces Service Cloud(essential) & SAP in S4 Hana preferably. Salesforce Administrator and/or Business Analyst certification. Strong understanding of Salesforce data models, workflows, validation rules, and automation (e.g., Process Builder, Flow). Understanding/Experience in Salesforce AI features – Agentic AI, Generative AI, Einstein capabilities. Demonstrated Business Analysis skills – Identify, define and prioritization of business requirements with a focus on continuous improvement. Experience with Agile/Scrum methodologies – Epics, Features, User Story creation, refinement and prioritization. Experience working with tools like Jira, Confluence, or similar project management platforms. Experience in call centers CTI/IVR set-up (advantageous). Knowledge of Microsoft Office and expertise of MS Excel, power point (essential). Languages : Excellent English written and verbal. Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. null
Posted 23 hours ago
12.0 years
1 - 2 Lacs
Hyderābād
On-site
Job Purpose: To execute transformation projects aimed at providing a seamless experience for customers (internal and external) and create high-impact shift in how service is delivered. Principal Accountabilities: Customer Experience Strategy: Execute customer Experience Strategy covering all the aspects related to Kotak Mahindra overall vision & strategy to delivery best customer experience across any industry In any ecosystem must have designed and implemented CRM enterprise and custom solutions. Implemented omnichannel integrations across multiple channels. Worked on digital initiatives aimed at developing strategies, business prospects, and new technology. Identify new market spaces through examining trends and market disruptions, as well as looking for new market possibilities. Map end to end customer journey, understand the key interactions in the customer lifecycle End to end project management experience such as designing wireframes, prototyping, proof of concept, conceptualising. Initiating kick-off meeting, initial workplan development, Business Requirements Document (BRD) preparation, etc. Lead the processes for BRD submission, revision, approval of Functional Specification Document. Should be responsible for designing test scenarios for automated, manual, usability tests. Plan and conduct all types User Acceptance tests which are critical to get technical and functional acceptance and overall approval Making sure smooth movement to production and post deployment reviews are conducted Identify customer needs and convert them into preferred solutions to create unique and memorable experiences at defined touchpoints of customer lifecycle. Act as a creative thinker and propose new ways to look at problems by using data and available information. Change the conventional service modal by redesigning processes/systems; establishing and monitoring and analyzing results; implementing changes Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements Collaborating with respective business unit leaders to ensure smooth implementation of initiatives and acceptance of changes in totality. Working together with multiple stakeholders across business functions to achieve impact of strategic initiatives. Responsible for effective adoption of innovation-led practices and change management. Managing and measuring the execution of adoption new processes and system changes. Develop training plans, create, and deliver training materials to a diverse range of business teams Creation of knowledge bite size templates, blue books and training framework. Performance Measure of Success: Individual Accountability Shared Accountability Digital Initiatives & Innovations Stakeholder management Ability to take an end to end view across the customer journey Compliance Knowledge of Competition and current trends in financial industry Project Management Key relationships: External Internal Technology Service Providers Government officials Customer Service Product Compliance Risk Branch Banking IT Functional Competencies: Should have managed multiple customer service operations and should have capability to manage any level of operations and more Incumbent should have strong technological exposure in Customer Experience Should have established automated customer experience from scratch, Proven ability to develop innovative solutions for increased productivity Superior negotiation skills in both internal and external settings Technology enthusiast and highly motivated individual with understanding of any of Service related platform like Sales force service or, Service now, Microsoft dynamics. Strong working knowledge of data analysis and performance metrics using business management software (e.g., SAP, ERP, CRM), specific knowledge on SFDC, Finacle, FIS Switch, V+ will be additional advantage Conversant with best market practices/ assessment approach Deeply familiar with agile ways of working, ideally with a Scrum Master certification Good Understanding of latest Web and Mobile technologies. Well versed with UAT tools and techniques nds Leadership Competencies (3 Critical competencies): Result orientation with execution excellence Leveraging Human Capital Weaving passion and energy at work Qualification and Experience: Qualification Experience Bachelors (in any field) Masters 12 – 15 years of experience in Customer Experience, Technology enablement to offer best in class customer experience Role progression to (Grade/function/location/business):
Posted 23 hours ago
5.0 years
2 - 6 Lacs
Hyderābād
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Design and deliver accuracy, knowledge update for coding professionals on Radiology coding practices, covering CPT, ICD-10-CM, HCPCS, NCCI edits Keep up to date with changes in coding guidelines (CMS, AMA, AHA coding clinics) and integrate them into team communication Prepare accurate reports, maintain accurate records Track assessment scores, coding performance through audits, quality reviews, providing detailed feedback and guidance Participate in coding calibration meetings and contribute to coding related discussions Support coders with complex case resolution, documentation improvement education, and coding clarification Collaborate with the compliance, QA and operations teams to identify coding gaps and ensure continuous improvement Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: AAPC/AHIMA Certification: CPC, CIC, CCS, COC 5+ years of hands-on radiology medical coding experience In-depth understanding of Radiology guideline changes and CMS documentation Solid understanding of medical terminology, anatomy, and physiology Solid knowledge of US healthcare RCM system Familiarity with EMR/EHR, compliance standards, auditing platforms Proficiency in coding software and EHR systems (EPIC. eCAC, 3M, Cerner etc.) Proficiency in using training software and tools Proven excellent attention to detail and accuracy in coding and documentation Proven excellent communication and presentation skills Proven solid organizational and time management skills Proven analytical thinking Preferred Qualification: Bachelor’s degree in health information management, life science or a related field At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 23 hours ago
2.0 years
1 - 9 Lacs
Hyderābād
On-site
JOB DESCRIPTION You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Workforce Technology Team, specifically as a part of the Employee Platforms Team, you will be integral to our agile team, concentrating on the enhancement, design, and delivery of software components for cutting-edge technology products. Your role will involve implementing software solutions by designing, developing, and troubleshooting diverse technical products, applications, or systems. This position provides a fantastic opportunity to hone your skills and acquire valuable experience for career growth. Job responsibilities Maintain business processes, including configuration documents, JIRA practices, and SR tracking. Consult and sustain HCM Oracle Benefits Cloud and/or Compensation Utilize Oracle OTBI and HDL/HSDL experience. Provide clear communication and timely responses. Ensure security and release processes are followed to reduce risk. Protect data privacy and maintain regulatory compliance. Apply lessons learned to limit production defects and collaborate with Oracle on service requests. Review Oracle release notes and conduct impact analysis. Meet design deliverables and deadlines with consistent follow-through and independent work. Complete functional testing to minimize defects. Quickly problem-solve and identify root causes. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 2+ years applied experience Ability to work in large, collaborative teams to achieve organizational goals Passionate about building an innovative culture At least 2 year of experience in HCM Oracle Benefits Cloud and/or Compensation Modules Preferred qualifications, capabilities, and skills Exposure to Oracle HCM Benefits Btech background preferred ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Posted 23 hours ago
0 years
4 - 8 Lacs
Haryāna
On-site
Responsibilities: Lead the team on all technical fronts, ensuring alignment with overall project goals and requirements.· Collaborate closely with product management and key stakeholders to define system-level requirements and convert them into robust, scalable technical solutions.· Provide hands-on guidance in low-level programming, including C, Linux kernel development, and real-time operating systems for networking and firewall appliances.· Ensure timely and high-quality delivery across all projects and initiatives.· Drive technical excellence through rigorous code reviews, design evaluations, and adherence to secure coding and unit testing best practices.· Optimize system performance, security, and networking functionality.· Offer strong technical leadership and actively mentor software engineers within the team.· Partner with QA, DevOps, and security teams to support CI/CD pipelines, automate testing, and conduct security assessments.· Troubleshoot complex technical issues in production environments and support customer escalations as necessary.· Proactively identify and resolve technical risks, track dependencies, and ensure smooth execution.· Collaborate with cross-functional teams including hardware, firmware, and validation teams.· Demonstrate strong interpersonal and communication skills to foster effective collaboration.· Exhibit solid time-management capabilities to handle multiple priorities efficiently. Technical Expertise: Programming & Scripting: (Must-Have)o Languages: C, Shell Scripting (Python is a plus).· Networking & Protocols: (Must-Have 2 from below)o Layer 2 Protocols: IEEE 802.1X, STP, RSTP, LLDP, VLAN, Redundancy Protocols (MRP,SRM, etc.).o Layer 3 Protocols: Routing (OSPF, BGP, VRRP, RIP, ARP, etc.).o Industrial Protocols: Ethernet/IP, PROFINET, OPC UA, DNS, NTP.· Security & Cryptography : (Good to have)o Security Standards: IPSEC, Secure Boot, Signed Firmware, Certificate Validation, TACACS+, MACsec.o Crypto Libraries: OpenSSL, mbedTLS, WolfSSL, etc.· Management & Debugging: (Must-Have)o Management Plane: SNMP, CLI, Web-based Network Management.o Debugging Tools: GDB, Lauterbach.· Testing & Automation: (Good to have)o Security Testing: Nessus, Achilles, Codenomicon, SilverCreek, OpenVAS.o Traffic Generators: IXIA, Spirent, Scapy.· Version Control & CI/CD: (Must-Have)o Tools: Git, Bitbucket, Jenkins.· Operating Systems & Hardware: (Must-Have at least 1)o Linux: Strong command over Linux OS, U-Boot, Linux Kernel.o ASICs: Experience with Broadcom, Marvell, or other industry-standard L2/L3 switchingo ASICs.· Certifications (Preferred): o PROFINET Certification (v2.41).o ENIP Certification (CT16). Good to Have: · Experience in Broadcom FastPath, SDK, MACsec.· Industrial Protocols: MODBUS, IEC61850.· Linux Bring-Up, OpenWRT experience.· Interdisciplinary Collaboration with cross-functional teams.· Effective Communication: Strong written, verbal, and presentation skills.· Team Player: Strong collaboration and problem-solving mindset.· Passion for Learning: Genuine interest in continuous learning and knowledge sharing.
Posted 23 hours ago
8.0 years
3 - 5 Lacs
Gurgaon
On-site
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Minimum of 8 years of experience in technical delivery or project management, with a focus on implementing new technologies for internal corporate systems. Strong understanding of IT project delivery methodologies (e.g., Agile, Scrum, Waterfall) with PMP certification being preferred. Proficiency with project management software (e.g., JIRA, Confluence, MS Project) and data analysis tools (e.g., PowerBI, Excel). Proven leadership skills with the ability to motivate and inspire cross-functional teams. Excellent verbal and written communication skills to effectively interact with stakeholders at all levels of the organization. Solid analytical, problem-solving, and critical thinking skills with the ability to make data-driven decisions and a keen attention to detail. Ability to thrive in a fast-paced environment, managing multiple projects simultaneously and adapting to shifting business needs. Education Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field is required Masters degree is preferred to have Responsibilities Oversee the delivery of critical technology projects and programs that support Corporate Systems' strategic objectives. Lead the end-to-end delivery of complex projects, ensuring timely completion within budget and quality standards. Collaborate with internal stakeholders to define project scope, requirements, and deliverables, ensuring transparent communication. Provide strategic direction and guidance to delivery teams, fostering a culture of accountability and excellence. Identify and mitigate project risks and bottlenecks, establishing contingency plans to manage unforeseen challenges. Implement and manage best practices in project delivery frameworks, such as Agile and Scrum. Serve as the central point of accountability for project delivery and team performance, ensuring efforts are focused on achieving key outcomes. Elicit, document, and refine business requirements through interviews, workshops, and critical evaluation of processes. About the team Our Corporate Systems team is responsible for delivering innovative technology solutions that support Moody's strategic objectives. We contribute by improving internal processes, driving success for our business partners, and implementing new technologies that create impactful results. By joining our team, you will be part of exciting work that enhances operational excellence across the organization. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Posted 23 hours ago
5.0 - 10.0 years
7 - 8 Lacs
Gurgaon
On-site
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. We are currently seeking a highly skilled and experienced Oracle Database Administrator (DBA) to join our growing team. The ideal candidate will have 5 to 10 years of experience managing Oracle databases in both on-premise and cloud environments, with a strong focus on performance, security, and high availability. Key Responsibilities: Administer, monitor, and maintain Oracle 12c/19c databases Implement and manage Oracle Data Guard for disaster recovery Perform database backup and recovery using RMAN Tune database performance and manage space efficiently Work with Oracle RAC and ASM for high availability and scalability Deploy and manage databases in cloud environments (AWS, Azure, or Oracle Cloud Infrastructure) Develop scripts and automation tools using PL/SQL and shell scripting Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field 5–10 years of relevant experience as an Oracle DBA Hands-on experience with Oracle database installation, patching, and upgrades Strong understanding of database architecture, security, and disaster recovery planning Cloud certification (preferred but not mandatory) Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 23 hours ago
8.0 years
5 - 6 Lacs
Gurgaon
On-site
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Senior Specialist, Project Management Experience: 8-10 years Location: Gurugram Position type: Full time Timing: 1pm – 10pm (IST) What this job involves: As a Senior Specialist, Project Management Marketing, you will be responsible for end to end project management of our priority global campaigns, including the creation, localization, translation, transcreation, and activation of marketing campaigns across multiple channels and geographies. As a key partner to the global Marketing team you will play a critical role in ensuring efficient and on-time execution of campaign assets in priority countries. Key Responsibilities: Campaign Core Team Support Support and attend all campaign core team calls Collaborate with the Campaigns COE to manage the design and activation of core content assets (articles, social media content, email, etc.) developed by the COE Localization and Translation Management Centrally manage the end-to-end process of localizing and translating campaign materials for different markets Coordinate with local partners and translation vendors to ensure accurate and culturally appropriate content Oversee the quality control process for translated materials Transcreation Coordination Manage the transcreation of campaign assets including managing reviews with local marketers to ensure they resonate with local audiences while maintaining the original message Collaborate with creative teams, external production vendors and local partners to change English content to translated content, and adapt visual and textual elements for different markets Digital Asset Activation Coordinate and manage the activation process of digital assets across various digital platforms in alignment with campaign schedule Work with regional digital teams to ensure proper implementation and tracking Project Management Develop and maintain detailed project plans and timelines for original asset creation, localization/translation and activation processes Identify and mitigate potential risks and issues related to local market activation Utilize project management tools to ensure efficient execution and tracking of tasks Stakeholder Management Collaborate with marketing teams to ensure asset creation and activation are completed accurately and in a timely manner Manage relationships with translation vendors and local agency partners Facilitate effective communication among team members and stakeholders regarding asset creation and activation progress Budget Management Help manage budgets related to localization, translation, and local market activation Generate purchase orders for external vendors and oversee cost tracking Performance Monitoring Work with Digital Marketing Operations to track the performance of campaign assets Sounds like you? To apply, you need to be: The ideal candidate should possess 8-10 years of overall work experience in Marketing with 5+ years in project management: Highly organized with strong attention to detail Strong communication skills and ability to work with diverse, global teams Prior experience in handling Global campaigns with regional, local legs Should have worked as part of a geographically distributed workforce Stakeholder management of large-scale deployment Exposure to project management of Marketing initiatives like campaigns, projects etc Proficiency in project management tools and methodologies. Preferred – CAPM certification Versatility, high level of professionalism, and confidence Comfortable interacting with senior executives within both the company and client organizations Technical Skills: MS Excel: Create and manage detailed campaign plans with specific milestones, planned/actual start and closure dates, responsibilities, and completion status Project management tools: Formal PM tools beyond Excel for managing detailed project plans with specific milestones, planned/actual start and closure dates, responsibilities, and completion status, i.e. Asana, Workfront, Monday.com MS PowerPoint: Develop and deliver presentations for governance meetings and client updatesQuick learner and open to newer technologies and automation to build efficiency Familiarity with digital marketing ecosystem including display advertising, paid social, SEM, marketing automation and best practices such as UTM tracking What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package. Apply today! Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Posted 23 hours ago
0 years
0 Lacs
Gurgaon
On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What you’ll do on a typical day: Implementation Oversight Lead end-to-end implementation of revenue recognition systems (Zuora Revenue and Billing) in alignment with controllership objectives Serve as an SME to translate complex financial and business requirements into functional configurations Develop comprehensive system documentation to support audit readiness and SOX control frameworks Maintain a solid grasp of O2C process and implications on financial reporting Revenue Recognition & Reporting Configure Zuora revenue for regulatory compliance (POBs, revenue schedules, allocation, bundles, charge models, custom fields as per SOW) Partner with global revenue recognition team to design and validate revenue policies and automation logic Support parallel runs, accuracy checks, and launch readiness for revenue cutover Data Transformation & Integration Transform complex transactional usage data into standardized formats Define and implement data mapping logic to align operational data with revenue system Be responsible for data migration strategies ensuring integrity across financial close cycles Design validation processes to ensure financial accuracy and audit traceability Technical Validation & Reconciliation Design and implement sophisticated test cases across billing and revenue scenarios Be responsible for data reconciliation efforts to ensure completeness and accuracy of financial records Maintain traceability between Zuora revenue subledger and the ERP (NetSuite) Organizational Improvement & Support Develop, facilitate and lead user training for the global controllership teams Guide controllership collaborators through systems transitions and upgrades Champion controllership team adoption through proactive enablement strategies System Governance & Compliance (Post implementation) Coordinate Zuora revenue controls including user access, segregation of duties, and compliance monitoring Ensure systems support internal control, SOX, and regulatory requirements Liaise with technology and controllership to handle long-term system improvements Prepare audit materials and respond to internal and external audit requests What we’re looking for: Bachelor's degree in Accounting, Finance, Technology, or related field or relevant experience Advanced certifications in revenue management systems preferred CPA or equivalent professional certification a plus Shown ability implementing Zuora revenue or similar revenue systems, ideally within a controllership environment In-depth knowledge of ASC 606 and revenue accounting processes Solid grasp of ERP systems and data flows within finance organizations Understanding of internal controls, audit support, and financial compliance framework Collaborative approach with the ability to work across controllership, technology, and business Prior consulting or professional services experience Good project management and communication skills in a finance transformation context Experience with API integrations, data orchestration, and ETL platforms Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Posted 23 hours ago
0 years
2 - 4 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer - Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and connect with the Onsite Team. Responsibilities Transaction processing for Underwriting Support Teams Invoice production and provision of credit control support Responsible for Endorsement Processing Data collection, formatting, and analysis Document production, collection, and distribution Knowledge of Market Reform Contract (Slip), it's sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation. Exposure to London Market i.e., Company and Bureau markets is preferable. Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Supporting client teams in the UK and liaising with their colleagues on a multi-national basis Operational support with multiple activities for client service teams Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. Qualifications we seek in you! Minimum Qualifications Any Graduate except technical Meaningful work experience Should have wing to wing knowledge of the Underwriting lifecycle. Must demonstrate and further customer focus, partnership, accountability, initiative, and innovation. Proficient in English language- both written and oral Preferred Qualifications Insurance domain awareness Good knowledge of MS Office Preferred with certification on one of the streams i.e., CII London i.e., ALMI, FIT or Cert CII or equivalent or AINS, CPCU certification. Exposure to Reinsurance Market and it's types such as Prop and Non prop. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 8, 2025, 7:17:52 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 23 hours ago
15.0 years
3 - 7 Lacs
Gurgaon
On-site
Role Responsibilities Assumes leadership role as the Business process improvement consultant and ensures a robust continual improvement culture Collaborates closely with Customer, internal stakeholders and functional experts providing insight and advice on Business Process Improvement approaches to business challenges and improvement opportunities Ensures that business stay current in the process and technology trends through internal and external benchmarking activities. Incorporates the use of Business Process Improvement Methodology and Tools into current business management processes Influences projects and business improvement initiatives to directly contribute to stated strategic objectives. Acts as a coach on effective use of Business Process Improvement Methodology and Tools. Manages internal training and certification related to the Business Process Improvement for continued learning and organizational capability development. Requirements: Academic: Bachelor's degree / equivalent work experience. Professional experience: Overall experience of 15 years with relevant experience of min 6+ years on Business Process Improvement Experience in handling business improvement process initiatives working closely with customers Experience in the Banking and / or Retail industry and contact center operations preferred Competency: Six Sigma Master Black belt / Black belt Knowledge in latest trends in technology including AI / Gen AI Good conceptual and analytical skills Excellent communication skills, both written and verbal
Posted 23 hours ago
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