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Centre Manager - Mobile Service

Centre Manager - Mobile Service

Run Service Infocare

3 - 5 years

|

2 - 3 Lacs

Posted:5 hours ago| Platform:

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Skills Required

team management mobile repairing service center management customer services operations management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered by Service Centre.
Experience in handling Mobile Service Centre.
Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.
Effective handling of Service Engineers
Implement/review/enhance service Operations
Drive and deliver operational KPIs ( Service and Revenue )
Address Customer and Trade queries, resolved issues and obtain feedbacks
Demonstrate outstanding Customer Services through maintenance of high quality and integrity at work environment.
Market visit meeting ASC and Trade partners

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